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  • Posted: Nov 24, 2022
    Deadline: Jan 31, 2023
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    Montaigne Place Is the leading luxury cosmetics, wellbeing and fragrance company in Nigeria. We are the hallmark of sophistication, luxury makeup, skincare innovation and sublime fragrances.
    Read more about this company

     

    Outlet Manager (Female)

    Job Objective(s)

    • Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on the job training, and development, Financial management, Customer service leadership.
    • Grow sales through the implementation of marketing and merchandising systems
    • Responisble for the store’s or outlet’s revenue quota.

    Duties & Responsibilities
    Management:

    • Lead others and work effectively with store team
    • Supervise, assign and direct activities of the store’s team
    • Effectively communicate information to store team and supervisors in an open and timely manner
    • Support Store team with actions plans for operational and service improvement

    Customer Service:

    • Assist customers with their questions, problems and complaints
    • Promote the company's customer service culture (greet, offer help, and thank)
    • Provide colleagues personalized customer service feedback and coaching
    • Handle all customer relations issues in accordance with company policy
    • Promote a positive shopping experience for all customers
    • Maintain customer privacy by not sharing customer data without authorization.

    Merchandising / Presentation:

    • Stock shelves
    • Manage re-order levels & restocking from HQ for the store
    • Conduct merchandizing activities in line with approved brand guidelines
    • Account for promotional and sales support materials
    • Organize and execute the display and maintenance of off-shelf merchandise.

    Qualifications

    • Bachelor's Degree
    • Master's Degree is an advantage.

    Requirements:

    • 3-4+ years of retail store experience.
    • Experience as store or outlet manager related retail environment and/or Luxury, boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
    • Accuracy and attention to detail.
    • Ability to organize and prioritize a variety of tasks/projects.
    • Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
    • Must be a female
    • Must live within Victoria Island, Ikoyi and Lekkiaxis.

    Required Competencies:

    • Deep Knowledge of the different product categories & brands
    • Analytical competencies
    • Skin types
    • Strong presentation skills
    • Negotiation skills
    • Persuasion Skills
    • Adept business knowledge
    • Abilities to organize
    • Strong written and verbal communication. Strong problem-solving skills
    • Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
    • Above average Telesales/Phone Skills
    • IT skills
    • Customer service skills
    • Team skills
    • Excellent communication skills
    • Time Management skills.

    go to method of application ยป

    Head, Marketing and Brand Manager (Female)

    Job Objective(s)

    • Develops and executes strategies for the development of Montaigne target market at both corporate and outlet level.
    • Proactively identifies and develops opportunities to build business for Montaigne through the introduction of new products and services, as well as enhancements to existing product/service lines.
    • Responsible for coordinating and driving all activities required to prepare and open retail branches.

    Reporting Relationships

    • Functionally reports to: Chief Operations Officer
    • Administratively reports to: Managing Director
    • Supervises: Head, Training and Brand Managers.

    Duties & Responsibilities
    Merchandise Planning and Management:

    • Liaise with the manufacturing/supply arm of Montaigne on orders, quantities, designs/assortments, delivery dates and payment terms in conjuction with the Managing Director
    • Responsible for developing a price point policy by harmonising/aligning prices of distinct items of stock and determining standard marginal prices for all items
    • Promote or reduces the prices of slower-selling lines while monitoring best selling lines
    • Set and adjust prices and decide markdowns in conjunction with the Managing Director
    • Develop merchandise budget for appropriate periods
    • Work with Inventory Administrator to plan stock levels, move stock and making sure that the best selling items are always available
    • Supervise the creation of visual displays and the overall appearance of each outlet.

    Marketing Planning and Management:

    • Responsible for researching the dynamics of the target market of Montaigne i.e. buying behaviour, purchasing power, age range, social status, profession etc. so as to develop marketing strategies to fit their unique lifestyles
    • Utilize sales report from outlets to analyze customer insight and develop recommendations to ensure that business objectives are met.Identify new markets that might enhance the organisation’s bottom line
    • Gather sales information from previous years to know statistics on returns, markdowns, and any inventory carry over
    • Create an annual marketing plan and a budget to facilitate itInteracts with the design team on trend information i.e. new designs, latest wears and plan accordingly.

    Brand Management:

    • Develop and manage the Montaigne brand and all brands in the company’s portfolio
    • Design and execute schedule for marketing/promotion of all company brands in all the outlets and their environs
    • Designs and execute marketing strategies for all new designs to reach customers and communicate brand message
    • Communicates with all outlets to ensure strategy integration and messaging aligns with overall Montaigne objective
    • Designs and execute schedule for mass marketing/promotion of Montaigne in all the branches and their environs.

    Key Performance Indicators:

    • Market share% Increase in sales and margin from promotions
    • Launch of a customer loyalty scheme
    • Number of new customers added to data base
    • Number of new markets/outlets opened
    • Number of new products as a result of researches
    • Aligned marketing goals to overall organization objectives.

    Requirements
    Minimum Education Qualifications:

    • B.Sc or HND in Marketing or related discipline
    • M.Sc / MBA or its equivalent would be an added advantage.

    Required Experience:

    • 6 - 8 years’ cognate experience in a marketing role.

    Required Competencies:
    Knowledge:

    • Sales and marketing
    • Customer service
    • Communications and media
    • Administration and Management
    • Public relations.

    Skills:

    • Communication skills
    • Interpersonal skills
    • Leadership qualities
    • Negotiation skills
    • IT skills
    • Execution
    • Relationship management.

    Method of Application

    Interested and qualified candidates should send their CV to: careers@montaigneplace.com using the Job Title as the subject of the email.

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