Latest Jobs at ipNX nigera Limited

Department: Wireline Maintenance.
Status: Outsourced role.
Location: Lagos

Academic Qualification:
B.Sc telecom, Engineering or Applied Sc.

 Functional Skills:

• Proven track records of maintenance and management of metro or long distance Fibre optic infrastructure.
• Knowledge of telecom industry best practices, norms and technical requirements with regard to Fibre and civil work maintenance.
• FTTx and/ or P2P Fibre deployment and maintenance experience are distinct advantage.
• Understanding Fibre network architectures, design and splice plans.
• *An inherent culture of documenting concise and accurate “As-Is” status of network elements and splice configuration,in a consistent manner.
• *Experience in processing ROW License with local Authorities/State Regulatory Agencies

Work Experience :

• At least 2 years in telecommunications industry,with experience in Fibre network deployment and outside plant maintenance.
• Specific knowledge of civil works planning applications with Nigerian Local Authorities.

OTHER REQUIREMENT :

• Customer Focus.
• Tech Savy.
• *Result Oriented.
• Self Development.
• Ensures accountability. 
• Ability to optimize work processes.
• Highly innovative.
• Nimble learning.

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Department: Retail Sales.
Status: Outsourced role.
Work Schedule: 9am-5pm
Location:Lagos.
  Academic Qualification: *HND Eng./Computer Science/ Marketing/Sales/ or any other related disciplines.

  Functional Skills:

• Understanding if communications network, experience in b2b, B2C sales environment;field sales.
• Good Microsoft office competence.
• Exemplary communication skills.

Work Experience :

•  Atleast 2 years varied experience within telecoms or FMCG space.
• Knowledge of retail market, competitor behavior and strategy, including related products dynamics and product management.
• Ability to demonstrate interpersonal capabilities and leadership.

OTHER REQUIREMENT :

• Customer Focus.
• Tech Savy.
• Drive result.
• Action oriented.
• *Nimble learning 

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DEPARTMENT: Customer Experience & Advocacy.

STATUS: Outsourced.

WORK SCHEDULE: 8am – 5pm weekdays and Saturdays (shift) 11am-2pm

ACADEMIC QUALIFICAION:

B.SC/HND Business Admin & Mgt or related field.

WORK EXPERIENCE.

1-2 years in relevant field.

JOB RESPONSIBILITIES

• Can drive understanding and engagement with the customer.
• Respond to queries, customers need and rendering before and after sales service.
• Demonstrated ability to multi task.
• Escalating all issues that can’t be solved at experience center to appropriate department or Supervisor and also follow up on such cases. * Build and maintain client relationships and internal communication flows. * Handle sales Transactions.
• Prepare and daily/monthly reports.
• *Be key touch point (point of contact) for all customer-facing business functions, e.g. customer acquisition and retention.
• *Able to give and receive feedback effectively.
• Creative and detail oriented and highly motivated team player.
• Experience using computers to develop materials, presentations and use of email. Knowledge of Internet/ Intranets.
• *Perform other duties as Assigned.

FUNCTIONAL SKILLS

• *Good oral and written communication Skills.
• Top notch Customer Service Skills.
• Team player.
• Typing Skills.
• Telephone Etiquette.