Operations Planning Manager at the British Council

Location: Lagos, Sub Saharan Africa, NG
Department: Business Delivery Exams
Contract Type: Locally Engaged   
Pay band: 6
Duration: Indefinite 

Role Purpose

• The purpose of this role is to plan and track exams capacity requirements against demand from 18 months out on a 12-month rolling basis to handover to Operations Managers for Resource Management and Test Day delivery.
• The role will translate demand into capacity/resource requirements for venues, people and test materials to fully optimise operations and margins while maintaining service levels, maximising agility and ensuring contingency.
• The Operations Planning Manager will also manage, monitor and review changes to plan reporting on requirements to fill capacity, effectiveness of planning and cost to serve. 
• This role will be required to manage country relationships and ensure counterparts across functions understand requirements and execute to plan on Test Day.

Requirements
Essential:

• Relevant experience of identifying suppliers in a business environment
• Experience of translating demand requirements to ensure capacity can be met to deliver operationally within a large business
• Experience managing small teams or demonstrating management potential
• Experience in third-party relationship management

Desirable:

• University degree in any subject or relevant qualification
• Experience of leading across a dispersed team within a single country

Additional Information:

• All applicants should have a pre-existing legal status to live and work in Nigeria. 
• A connected and trusted UK in a more connected and trusted world.

Remuneration
N 8,106,740 per annum.