On Site Services Specialist at GE Nigeria

Ref Id: 3439956
Location: Port Harcourt, Rivers
Relocation Available: No

Role Summary

• The Field Engineer will be responsible for commissioning of variable speed drives, Static Frequency controllers and Excitation systems and ongoing preventive maintenance, repairing activities.
• He will provide technical assistance and training to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites.

Essential Responsibilities
As a Field Engineer, you will:

• Respond to requests for emergency repairs and services to troublesome equipment
• Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
• Maintain knowledge of applicable product line warranties, and accomplish effective warranty administration
• Plan, prepare and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization
• Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary
• Provide leadership and technical direction to skilled labor performing work on customer sites
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Have the knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage.

Qualifications / Requirements

• Bachelor's Degree in Electrical Engineering with a minimum of 4 years of experience in a Field Services role or equivalent knowledge or experience
• A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
• Must have valid authorization to work full-time without any restriction in the role's location.

Desired Characteristics:

• Willingness and ability to travel 70% of the time
• Willingness and ability to possess and maintain a valid driving license
• Bachelor Degree in Electrical Engineering from an accredited university or college or equivalent knowledge or experience
• Ability to work effectively with minimum supervision
• Strong customer service mindset
• Prior field engineering experience
• Strong organizational skills
• Strong oral and written communication skills
• Strong interpersonal and leadership skills.