Manager at Frosty Haven

Job Description

Primary Objective

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Manage production process

Primary Responsibilities of a Manager

Perform Human Resources Management

• Plan staffing levels.

• Work with the approval of the executive director for staff to recruit, interview, select and hire

• Provide oversight and direction to the employees in the production unit in accordance with the organization's policies and procedure

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Foster a spirit of teamwork and unity amongst staff that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable each employee and the department to succeed.

• Consciously create a workplace culture that is consistent with the overall organizations and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the approval of the executive director

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication.

Perform Department Management

• Manage the overall operational, budgetary, and financial responsibilities and activities of the department.

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.

• Establish and maintain relevant controls and feedback systems to monitor the operation of the department.

• Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.

• Manage the preparation and maintenance of reports and tools necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment

• Perform other duties and responsibilities, as assigned.

Education and Experience Required of the Manager

• Minimum of a Bachelor's degree or equivalent in business or a departmentally related field.

• A minimum of three years of responsible leadership experience in management or supervisory positions.