Maintenance Supervisor at Moove

About the Role

• Moove is looking for an experienced leader with strong business acumen and an entrepreneurial attitude to be the Maintenance Supervisor, reporting to the Maintenance Manager.
• As a Maintenance Executive; you will be responsible to take calls from dealers and repairs facilities requesting authorisation to conduct maintenance; service and repairs on our fleet.
• You are required to ensure that the work being done on these transactions is relevant and within cost targets.
• You are to issue orders and approve the invoices against these orders for final payments.

What You’ll be Doing

• Coordinate, schedule, and audit vehicle maintenance repairs, including preventative, mechanical, and electrical repairs to the fleet.
• Take calls from suppliers seeking authorization to conduct maintenance and repairs.
• Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate
• Ensure quality, compliance, and safety of Moove's assets
• Control and monitor repair costs (parts and labour) in line with the maintenance fund
• Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters
• Process the Insurance claims in line with Policy requirements and report on them effectively as and when required
• Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe
• Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that the uptime of the Fleet is maximised
• Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies
• Ad Hoc investigations and solutions as required from time to time.

What You will need for this position

• Candidate must possess a High School Certificate
• Competent in Motor Mechanics
• 5-7 years of fleet maintenance experience preferred.
• Associates or Technical degree in Motor Mechanics would be advantageous
• Hands-On Fleet Industry Experience is a must
• Strong customer service and organisational skills required
• Attention to detail is compulsory
• Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred

KPIs that will be measured after you start

• Time-bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot )
• Projection preparation for repairs (Tyres, Suspension, aesthetic, electricals & Battery)
• Collation of all data and aligned team to resolve issues timely closure of Repair complains
• Handle team of On Road support
• Workshop overview coordination for issuing vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents
• Guidance/decision for insurance claim vs repairs
• Coordination with RSA/Towing Crane for workshop allotment geography-wise.
• Guidance/decision for insurance claim vs repairs if claim then Claim Intimation documentation, Workshop visits
• Coordination with workshop/Surveyor on daily status
• Insurance Google sheet updates
• Daily report on claims