Logistics / Delivery Company Partner Recruitment at Hicolumn Technologies Limited

The Job Brief

• We are a Hi-Tech Company about to launch our cutting edge ecommerce platform that will connect customers to their choice stores anywhere, anytime for purchases and other business transactions.
• Consequently, we are now looking for competent Logistics / Delivery / Courier Companies that will partner with us in carrying out delivery of goods from merchants (that include hypermarkets, supermarkets, shops and SMEs) to teeming customers that will order goods from them through our platform.
• The goal is to give exclusive license/franchise to selected companies to handle deliveries in each of the 57 LCDAs within Lagos State, to ensure smooth operations and customer satisfaction.

Responsibilities
As the operator of the logistics/delivery franchise, your responsibilities shall include:

• Dispatch and delivery of customers’ orders from merchants to customers’ delivery destinations, through your numerous delivery on-bike/van personnel
• Coordinating, monitoring and managing delivery operations to ensure maximum customer satisfaction
• Recruit, equip (with relevant tools such as bikes, vans or trucks, personal protective devices, scanners, etc) and train delivery personnel to ensure seamless delivery operations and risk minimization
• Handle and resolve customers’ and merchants’ complaints to their utmost satisfaction
• Provide assurance and guarantee for staff fidelity, proper order handling and protection of customers’ identity and security.

Requirements

• Must be a registered business with proven experience in logistics and delivery services
• Existing or have ability to organize and manage delivery facilities (delivery bikes and/or vans) of over 100 in number
• Knowledge of the laws, regulations and ISO requirements of logistics, courier and delivery business
• Outstanding organizational, coordination and managerial capabilities
• Existing or have ability to procure and install tracking mechanism, system and/or software for tracking delivery personnel till goods are delivered to the customer’s location
• Existing or have ability to put in place necessary insurance policies for goods-in-transit and delivery personnel fidelity guaranty.