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  • Posted: Jul 6, 2020
    Deadline: Jul 10, 2020
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    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
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    Customer Service Representative

    Our client, a leading and award winning fashion brand is currently recruiting a suitably qualified candidate to fill the position below:

    Location: Lekki

    Description

    • Post daily on the Instagram page to drive customer retention
    • Receive and make customer calls.
    • Record documentation of all customer interactions with contact details.
    • Reply all DM’s and email within a 10mins frame including weekends
    • Support the sales team with daily sales
    • Review outstanding payments
    • Follow up with seller’s rejects
    • Send bulk messages to potential sellers on Instagram
    • Keep records of customers and seller’s testimonials.
    • Create and post a style, motivation or humor post on Instagram/Website/Blog.
    • Give daily operations feedback details to management.
    • Participate and organize successful pop up shops for the sales of stock.
    • Do any other tasks as assigned.

    SKILLS

    • Strong use of Excel
    • Strong Use of Canva
    • Strong use of Instagram
    • Must be able to resolve and escalate customer complaints
    • Must live in Lekki Axis

    go to method of application »

    Content Creator

    Our client, a leading and award winning fashion brand is currently recruiting a suitably qualified candidate to fill the position below:

    Location: Lekki

    Job description

    • Reply DMs promptly at 10minutes mark
    • Create a Bi-weekly quiz on Insta-story
    • Post everyday on Instastory to build engagement.
    • Create emails and send out Bi-weekly newsletters.
    • Create paid webinar topics and content.
    • Must sell 1 class a month with minimum of 100 attendees.
    • 1 live video every week to drive engagement and build trust factor.
    • Shoot 2 educational/inspirational/funny/ table shaking videos every month on the page to build following and drive engagement.
    • Create 2 email freebies every month to drive new email subscribers every week.
    • Post at least 1 major testimonial on the page every week.
    • Ensure we get a minimum of 5 Ads monthly. 3 static posts and 2 videos.
    • Sign up 2 ambassadorial influencing contracts annually.
    • On a daily basis, drop 15 strategic and educational comments on pages with heavy following of women, wives and mothers.

    SALARY

    • 60,000
    • Plus commission on classes sold out

    go to method of application »

    Business Development Officer

    Our client, a leading and award winning fashion brand is currently recruiting a suitably qualified candidate to fill the position below:

    Location: Lekki

    Overview

    The Business Development Officer is responsible for increasing sales and profits for the company, finding new business opportunities and strategic business growth. You are responsible for analyzing customer feedback and data to determine how customers are patronizing us and then develop a strategic plan to increase new and return purchases, or discontinue underperforming offerings.

    Job Description

    • Create and maintain a proactive relationship with our clients.
    • Work proactively to determine and propose our marketing needs.
    • Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.
    • Drive brand awareness online through social media, and offline via daily door to door marketing activities.
    • Maintain the customers and seller’s database to drive email marketing initiatives.
    • Grow and meet the new names target of the company.
    • Meet the monthly sales revenue target of the company.
    • Vendor engagement and management.
    • Work with the CEO in creating an overall Marketing Strategy for the business; creating presentations as well as writing proposals and customer engagement strategies.
    • Responsible for staying informed on activities that are being performed on our accounts
    • and ensure ALL important documentation/deliverables align with overall strategy.
    • Prepare weekly reports and month-end overviews of our current activities, and monthly revenue forecasts, plus plans for future business development.
    • Organize successful pop up shops and, online and offline events to drive sales.

    Skills and competencies

    • Excellent written and verbal communication skills.
    • Comfortable with CRM software.
    • Ability to think creatively and innovatively.
    • Analytical skills to forecast and identify trends and challenges.
    • Familiarity with the latest trends, technologies and methodologies in small business strategy, marketing, branding etc.
    • Must be self-driven and proactive.
    • Organisational and planning skills.
    • Problem solving skills.
    • Attention to detail
    • Flexible
    • Effective at managing change in a fast-moving and constantly evolving business.
    • Ability to work with little or no supervision.

    Salary:

    55,000

    Commission on monthly sales revenue

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.

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