Latest Jobs at SendMe Food Technology Limited

Location: Ikolaba, Ibadan, Oyo

Job Description

• We are looking for Entry Level Customer Service Officers to act as the face of the company and directly work with customers to answer their questions or provide additional support where needed.
• Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively.

Duties / Responsibilities

• Answer customer inquiries via phone, email, and in-person
• Handling customer inquiries, complaints and request via all available channels (Calls, Live chat and Social Media)
• Building strategies for improving the overall customer experience and fostering loyalty
• Answering questions about the company’s products or services
• Resolving issues and troubleshooting problems
• Process orders
• Informing customers about real or potential product/service issues
• Engaging in customer conversations on social media and monitoring brand mention
• Proactively asking customers for feedback.

Required Skills / Abilities

• Bachelor's Degree preferred
• 0 - 1 year experience in a similar role is added advantage
• Excellent verbal and written communication skills.
• Familiarity Microsoft Office tools
• Customer orientation and ability to adapt/respond to different types of characters.

Remuneration
N50,000 Monthly.

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Location: Ibadan, Oyo
Employment Type: Contract

Job Description

• We’re looking for Dispatch Riders who will work with us to build a brand that is passionate about delivering excellent services to our customers.
• The ideal candidate will have excellent motorcycle/bike riding and interpersonal skills.

Key Responsibilities

• Communicate with clients respectfully
• Pickup and delivery of meat products and other items
• Organize item orders by editing for price, weight compliance
• Arrange deliveries by placing and expediting orders
• Deliver items by examining items, destination, route, rate and delivery time
• Keeping customers informed by forwarding notice of item availability, status and responding to enquiries as it relates to delivery

Requirements

• Minimum education: Secondary Education
• Two years and more experience in the transport and logistics
• Must know how to ride a bike
• Must have an andriod phone
• A valid Riders’ licence is an added advantage
• Must know 80% of Ibadan roads.

Remuneration
N30,000 - N40,000 Monthly.