Latest Jobs at Rosabon Financial Services

Job Summary

• The Telesales Executive is solely responsible for outbound calls to clients either assigned or personally acquired aiming at surpassing given sales target and to ensure proper documentation of all calls and sales delivery.

Major Responsibilities

• Promote and sell company Asset Creation (Loans/Lease) products to both individuals and corporates via telephones; cold calls.
• Follow-up on potential sales leads for the organization.
• Follow up with existing clients and sustain long-term business relationships.
• Understand customer needs and offer solutions and support.
• Answer customers’ enquiries and provide correct answers; creating positive customer experience.
• Meet and exceed sales goals.

Qualifications / Requirements

• Relevant Bachelor’s Degree or it's equivalent.
• Minimum of one year relevant telesales experience.
• General awareness of services offered by the non-banking financial industry.
• Impressive sales capability.
• Exceptional verbal and written communication skills.
• Exceptional customer care focus.
• Proficiency in Microsoft Office Suite.
• Goal-orientation and self-starter.
• Ability to multitask and manage time efficiently.
• Analytical and Strategic thinking

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Summary

• The candidate will be tasked with the responsibility of selling various loan products. He/ She will act as liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner.

Duties and Responsiblities

• Evaluate credit worthiness by processing loan applications and documentation within specified limits
• Interview applicants to determine financial eligibility and feasibility of granting loans
• Determine all applicable ratios and metrics and set up debt payment plans
• Communicate with clients either to request or to provide information
• Justify decisions (approvals/rejections) and report on them
• Complete loan contracts and counsel clients on policies and restrictions
• Review loan agreements to ensure that they are complete and accurate according to policy
• Update account records, Compute payment schedules and transactions on ERP
• Confer with underwriters to aid in resolving loan application problems.
• Update job knowledge on types of loans and other financial services
• Assess customer needs, explore all options and introduce different types of loans
• Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
• Go the “extra mile” to build trust relationships, customer loyalty, and satisfaction throughout the underwriting process
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines

Qualifications / Requirements

• BS Degree in Finance, Economics, or a related field
• Proven working experience as a Loan Officer
• Familiarity with computers and banking applications/software
• Solid understanding of direct/indirect lending products and practices
• Customer satisfaction orientation and sales competencies
• Ability to work in a goal-oriented environment and meet the set target

Skills / Competencies:

• Excellent communication and interpersonal skills
• Integrity and Analytical skills.
• Strong Negotiation and sales skills
• Proficient in MS packages and Software
• In-depth knowledge of computers, MS Packages, and banking software