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  • Posted: May 6, 2025
    Deadline: May 18, 2025
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  • MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 countries and with a combined experience of over 80years. Our global network of partners and experience means that our clients enjoy all the benefits of a local office, while drawing upon our multi...
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    Front Desk Officer

    Role Summary

    • We are seeking an individual who will manage all aspects of front desk operations, including customer service, appointment scheduling, and administrative tasks, to ensure a welcoming and efficient experience for clients. 
    • The Front Desk Officer will serve as the first point of contact, collaborate with internal teams, and maintain professional and organized reception area to support overall business goals.

    Responsibilities

    • Greet and welcome clients and visitors with a professional and friendly demeanor.
    • Answer and direct incoming calls promptly and accurately.
    • Manage appointment scheduling, cancellations, and confirmations.
    • Maintain an organized and tidy reception area to ensure a welcoming environment.
    • Assist clients with inquiries about services, pricing, and availability.
    • Process payments, issue receipts, and maintain accurate transaction records.
    • Coordinate with internal teams to ensure seamless client service delivery.
    • Handle and resolve client complaints or escalate them to the appropriate department.
    • Keep client records updated and confidential in line with company policies.
    • Manage office supplies inventory for the front desk and place orders w necessary.
    • Monitor and ensure compliance with health, safety, and security protocols in the reception area.
    • Assist in administrative tasks such as filing, data entry, and document management.
    • Support marketing efforts by distributing promotional materials or informing clients about special offers.
    • Track and manage visitor logs and appointments for efficient operations.
    • Provide support to other departments when required, ensuring collaboration across teams.

    Requirements

    • A Bachelor’s Degree in Business Administration, Hospitality Management, or a related field is an advantage.
    • At least 1-3 years of experience in front desk, reception, or customer service roles, preferably in spa, wellness, or hospitality setting.
    • Strong organizational, multitasking, and time management skills.
    • Exceptional customer service skills with a focus on professionalism and client satisfaction.
    • Excellent verbal and written communication abilities.
    • Proficiency in using appointment scheduling software, customer management systems, and Microsoft Office Suite.
    • Familiarity with spa services, wellness trends, and hospitality standards is an added advantage.
    • Ability to handle financial transactions accurately and maintain confidentiality.
    • A friendly and approachable demeanor with strong interpersonal skills.
    • Must reside within the Lekki–Ajah axis

    go to method of application »

    Chartered Accountant

    Summary

    • We are seeking a qualified and experienced Chartered Accountant to join our team in Ibadan. 
    • This is a full-time, on-site position, ideal for a dedicated professional with strong accounting expertise and a commitment to excellence.

    Job Description

    • Creating invoices for company's clients, inputting vendor invoices in the system and paying bills.
    • Manage accounts payable and receivable, ensuring timely processing of invoices and payments
    • Proper filling of all invoices in Google drive and calculate all income earned monthly.
    • Regular payment of statutory payments
    • Filing all statutory payments
    • Reconcile bank statements and resolve discrepancies
    • Inputting sales and expenses entries to generate income for tax payee purposes.
    • Procurement and logistics for staff welfare and clients relationship.
    • Sources for manufacturers in order to reduce price such as food items and the rest.
    • Keep up with all business and organizational developments.
    • Ensure all financial transactions are recorded in compliance with accounting standards.

    Job Requirements

    • Bachelor's Degree in Accounting, Finance or its equivalence.
    • 4 to 5 years experience
    • Must be aChartered Accountant (ICAN, ACCA, or equivalent)
    • Proficiency in the use of Microsoft Office.
    • Strong analytical skills.
    • Good knowledge of Oyo state tax.
    • Excellent attention to detail.
    • Excellent organizational and multitasking abilities
    • A team player with leadership skills.
    • Familiarity with financial and facilities management.

    Method of Application

    Use the link(s) below to apply on company website.

     

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