Latest Jobs at HR-EX Consulting

Description

• We urgently require the services of a Front Desk Officer to oversee the reception area andensure a professional and complaint-free environment.

Key Responsibilities

• Provides outstanding Customer service to Members and visitors.
• Ensure staff complies with the company's code of conduct and policies. You shall collaborate with the HR department to ensure alignment of policies and procedures.
• Maintain accurate and track employee attendance records.
• Prepare and submit weekly reports to the operations manager.
• Liaise with the facility Manager and raise cost-effective requisitions for necessary supplies.
• Maintain accurate records of requisitions, approvals, and deliveries.
• Ensure all correspondences are documented and sent to the appropriate authority promptly.
• Ensure that member's complaints are resolved within 1 hour.
• Promptly report and escalate any instances of Employee misconduct.
• Collaborate with the Facility supervisor and ensure the Business complies with necessary Regulatory bodies.
• Follow up with inactive members through phone calls and emails to reactivate their membership.
• Perform any other duties as required by Management.

Key Requirements

• Bachelor's Degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 2 years experience in a front desk or customer service role, preferably within the fitness, wellness, or hospitality industry.
• Excellent communication and interpersonal skills.
• Proficiency in using MS Office Suite and customer management software.
• Display ahigh level of professionalism and integrity.
• Ability to handle complaints and resolve conflicts efficiently.
• Proximity to Apo and Gwarinpa environs is an added advantage.

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Job Summary

• We require the service of an administrative officer with experience to join our dynamic team.
• The successful candidate will be responsible for providing administrative support to the team, managing daily operations of the office, and ensuring compliance with financial regulations.

Responsibilities

• Greet and direct visitors, answer phone inquiries and handle complaints courteously and professionally.
• Ensure office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times.
• Ensure the confidentiality and security of files and filing systems.
• Coordinate schedules, arrange meetings, distribute memos and reports, and ensure that everyone is kept current with necessary company news and information.
• Organize company records, document, and oversee departmental budgets.
• Prepare and file local Revenue Service (LIRS) documents monthly.
• Process and ensure timely payment of VAT every month.
• Prepare Pension schedules, ensure payments are made, and all relevant filings are completed.
• Prepare monthly payroll schedule and ensure it is sent to the finance department before thedue date.
• Communicate with hiring managers to identify future job openings and the technical requirements for those jobs.
• Write job descriptions and posting to relevant media platforms.
• Screen applicants for competency with the job requirements and share with the hiring manager.
• Keep track of all applicants as well as keep applicants informed on the application process.

Qualifications / skills

• A degree in Business Administration, Economics, Accounting, or any related social science or IT course preferably from themanufacturing industry.
• Minimum of 2-3 years experience as an Administrative Officer with exposure to finance and statutory payments
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Good customer relationship skills
• Excellent verbal and written communication skills
• Attention to details.

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Job Description

• Our client is sourcing for a Business Consultant who will work with clients in the information technology sector to identify opportunities for improvement, develop strategies, and implement solutions that enhance their business operations.

Responsibilities

• Collaborate with clients to understand their business needs and challenges; build and maintain strong relationships.
• Conduct thorough analyses of client operations, systems, and processes to identify areas for improvement and potential solutions.
• Conduct thorough analyses of client operations, systems, and processes to identify areas for improvement and potential solutions.
• Assist in the implementation of IT solutions, ensuring that projects are delivered on time and within budget.
• Stay up-to-date with industry trends, emerging technologies, and competitive landscapes to provide informed recommendations.
• Provide training and support to client teams to ensure successful adoption of new systems and processes.
• Establish and track key performance indicators (KPIs) to measure the effectiveness of implemented solutions.
• Prepare detailed reports, presentations, and documentation summarizing findings, recommendations, and project progress.
• Required to work collaboratively across teams to achieve its objectives.

Requirements / Experience

• Bachelor’s Degree in Business Administration, Information Technology, or a related field. A Master’s degree is a plus.
• 8-10 years of experience in business consulting particularly in the IT sector.
• Experience in a top-tier consulting firm (Big4) will be an added advantage.
• Strong leadership and management skills with the ability to foster a collaborative team environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to present complex information.
• Proficiency in project management methodologies and tools.
• Familiarity with various IT systems and technologies.