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  • Posted: Sep 9, 2021
    Deadline: Sep 30, 2021
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    CreditClan is a Fully Technology Company with the sole mission of crashing Credit origination turn-around-time to Minutes, no matter the complexity of transaction. With over $65bn worth of consumer credit brokered yearly in Africa between Borrowers and lenders, CreditClan is positioning itself as the go-to Platform-as-a-service for lending operations.
    Read more about this company

     

    Sales Executive

    Job Description

    • Passionate sales executive responsible for generating leads, making sales calls, meeting sales target, generally drive company’s services sales by actively seeking out prospects and pursuing sales opportunities.

    Responsibilities

    • Setting sales goals and developing sales strategies.
    • Researching prospects and generating leads.
    • Contacting potential and existing customers on the phone, ad in person.
    • Preparing and sending quotes and proposals.
    • Managing the sales process through specific software program.
    • Meeting daily, weekly and monthly sales targets.
    • Attend team meetings and share best practice with colleagues.
    • Maintain and develop relationships with existing customers in person and via telephone.
    • Present the services favorably and in a structured professional way fac-to-face.

    Requirements

    • First Degree.
    • Proven experience as a Sales Executive or relevant role.
    • Thorough understanding of marketing techniques.
    • Passion for sales.
    • Self - motivated with aa results-driven approach.

    go to method of application ยป

    Customer Experience Officer

    Responsibilities

    • Manage large amounts of outgoing /incoming calls.
    • Generate sales leads.
    • Ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
    • Identify and assess customers’ needs to achieve satisfaction.
    • Build sustainable relationships and trust with customer accounts through open and interactive communication.
    • Provide accurate, valid and complete information by using the right methods/tools.
    • Meet personal/customer service team sales targets and call handling quotas.
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    • Keep records of customer interactions, process customer accounts and file documents.
    • Follow communication procedures, guidelines and policies.
    • Take the extra mile to engage customers.

    Requirements

    • First Degree.
    • Proven call centre experience or experience as a Client Service Officer.
    • Track record of over-achieving quota.
    • Strong phone contact handling skills and active listening.
    • Familiarity with CRM systems and practices.
    • Customer orientation and ability to adapt/respond to different types of characters.
    • Excellent communication and presentation skills.
    • Ability to multi-task, prioritizes, and manages time effectively.

    Method of Application

    Interested and qualified candidates should send their CV to: jobs@creditclan.com using the Job Title as the subject of the email.

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