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  • Posted: Feb 27, 2020
    Deadline: Mar 10, 2020
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    ActionAid works with poor people in over 40 countries across the world. Our goal? To end poverty. We believe in doing things differently. We know that with the right opportunities, poor people will find their own solutions - and build new lives. ActionAid Nigeria commenced programmatic operations in January 2000 after a Country appraisal which found poverty...
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    Digital Marketing Officer

    Reporting to: Sponsorship Communications Advisor
    Grade: 5

    Job Purpose

    • The job holder will provide technical digital marketing support to deal with data and system management tasks.
    • S/he will take responsibility for administration and data management on the Customer Relationship Management (CRM) database as well as provide technical support and assistance to the Resource Mobilisation & Innovations unit.

    Specific Responsibilities
    Communication and Working Relationships:

    • Report regularly to the Fundraising Coordinator, regarding the on-going maintenance of admin systems for the fundraising program - and to raise any specific issues which might occur.
    • Maintain good communication with the Finance team to ensure an efficient banking process, including the reconciliation of web-based payments, and accurate income reporting.
    • Work closely with the Fundraising team to plan the management of donor/member communications and events to increase retention.

    Administration:

    • Maintain accurate data entry and data management for the fundraising program using the Fundraising CRM database, including setting up new memberships and donor records
    • Manage the monthly reconciliation of regular (Direct Debit) and one-off donations, payments, working closely with the finance team.
    • Setting up triggers and workflows for executing email marketing campaigns. Implement a/b testing procedures, segmentation, manage calendarization and development of compelling creative and content that drives results.

    Increase Onsite/Off site visibility for ActionAid:

    • Manage and optimize Pay-per-click (PPC) campaigns across search sites (e.g. Google) and Social Networking sites (Facebook, LinkedIn, Google+ and Twitter).
    • Drive traffic to ActionAid website using relevant meta tags/keywords to increase visibility on the Search Engine Results Page.
    • Build Offsite visibility on Social Networking sites (Facebook, LinkedIn, Instagram and Google+) by engaging our target audience with case studies of ActionAid’s interventions
    • Work closely with web services team to provide structured site analysis, functionality, evaluate site architecture, implement ongoing keyword generation, create search-friendly content and develop link-building strategies
    • Monitor and evaluate social media engagement from Twitter, Facebook and other relevant sites using analytics software, such as Google Analytics, Hootsuite and their campaign dashboards as well as discussions across communities, social networks & blogs
    • Work to increase followers and likes on ActionAid Community Sponsorship Facebook page
    • Source content for the website/blog and social media engagement,
    • Plan, promote and implement email campaigns for special events.
    • Collaborate with the supporter marketing and communication teams to design and deploy digital/Face to Face marketing strategy and engagement based on analysis of user behaviour from posts and feedback mechanisms
    • Drive conversion and optimize user funnels from the website and social media.
    • Handle community sponsorship electronic and digital Marketing for online and other appropriate platforms.
    • Monitor and update all social media with streaming of AAN events
    • Monitor and report on database of community sponsorship supporters
    • Monitor and Liaise with payment gateway companies (Paystack, Interswitch) on all donations-electronic channels.
    • Monitor & Ensure funds donated by sponsors transmitting through 3rd party payment application reconcile with bank records.
    • Monitor and reconcile the two databases from web platform donation and Bank recorded donations
    • Optimisation of all ActionAid web platforms
    • Monitor and ensure the propagation and speed rendering of all web applications
    • Support to drive followership on the MILMAP web.
    • Any other responsibilities assigned by the line manager.

    Key Working Relationships:

    • Internal Relationships: Entire AAN team
    • External Relationships: Community Sponsorship Supporters

    Persons Specifications

    Education/ Qualifications
    Essential:

    • First degree in Computer Science or Information Technology or other related field

    Desirable:

    • Membership of relevant professional Institute

    Experience
    Essential:

    • At least three years post NYSC experience
    • Two years’ experience in a similar position in the development sector
    • Experience using a range of tools and applications for data reporting and manipulation eg Excel, Access, FastStats, SQL etc.
    • Experience in IT support services
    • Conversant with setting up audio-visual equipment.

    Desirable:

    • Experience of providing user support and training.
    • Experience of using a CRM database system.
    • Experience in generating analytical reports from databases.
    • SQL programming skills highly desirable

    Skill Abilities
    Essential:

    • Strong communication and writing skills
    • Excellent documentation skills  
    • Ability to multi task
    • Excellent planning and prioritization skills

    Desirable:

    • Highly numerate and accuracy skills

    Personal Qualities

    • A person of integrity, creative and takes initiative,
    • Able to work effectively in a diverse team environment
    • Willing to work additional hours at crucial times.
    • A self-motivated person able to work with minimum supervision
    • Able to effectively promote AAN’s mission, values, and objectives

    Click here to download the Application Form (MS Word)

    Click here for more information (PDF)

    Note

    • Only electronically submitted forms will be considered. Scanned application forms will be disregarded.
    • Applications from women and candidates from the North East and North West are particularly encouraged.
    • While we respect all applicants, interview dates will be communicated only to shortlisted candidates.

    go to method of application »

    Hub (Website) Consultant

    Responsible to: Women’s Voice and Leadership (WVL) Project Manager
    Line Management: None
    Duration: Long Term (twice a week, for a maximum of 8 days in a month)

    Role Purpose

    • The Consultant will work as an Administrator for the WVL Project Feminist Hub. S/he will oversee the operations of the Hub through generation, publishing and management of content, maintaining hub design, streamlining navigation, and increasing the Hub’s online presence especially among Women’s Rights Organizations. In addition, the Consultant will be required to carry out routine checks on the website and give informed assessment whenever required.

    Specific Responsibilities

    • Work with the WVL Communications Officer to generate Hub Content
    • Conduct content audits to eliminate redundant and/or duplicate information
    • Manage, monitor and upgrade the Hub/Website
    • Respond to and troubleshoot all Hub/Website issues
    • Identify and respond to all Hub/Website security breaches.
    • Ensure that the Hub/Website is protected by enabling appropriate security measures
    • Ensure website quality and efficiency by conducting regular test plans.
    • Update HTML, CSS and JavaScript regularly
    • Improve the User experience of the website regularly
    • Collaborate with AAN’s Communications Team and ICT Unit to ensure the Hub aligns with the Project’s brand and meets AAN’s standards
    • Create strategies to grow Hub/Website subscriber base and Web Traffic Metrics
    • Facilitate user engagement through effective delivery of Hub Content using Push Notifications
    • Keep up-to-date with Industry Best Practice to keep the Hub/Website Relevant
    • Provide administrative support within the AAN ICT unit

    Key Relationships

    • Internal: All Staff
    • External: Partners, Donors & other stakeholders

    Persons Specifications

    Education/ Qualifications
    Essential:

    • First degree in Computer Science, Information Technology, Systems Engineering or any related Field

    Experience
    Essential:

    • A minimum of 3 years work experience as a Website Manager
    • Proficiency in HTML, XHTML, CSS design, cross-browser and cross-platform compatibility, firewalls (functionality and maintenance), Access, mySQL and JavaScript.
    • Understanding of Search Engine Optimization (SEO) to maximize traffic to the Hub

    Desirable:

    • Experience managing websites in the Social Development Sector

    Skill Abilities
    Essential:

    • Ability to troubleshoot user issues in a fast-paced environment.
    • Excellent content creation and writing Skills
    • Strong Communications and Interpersonal Skills with fluency in written and spoken English
    • Strong attention to details with an analytical Mind and Outstanding problem-solving skills.
    • Excellent time management skills with the ability to Multi-task.
    • Updated awareness of marketing techniques
    • Ability to transfer skills through capacity building

    Desirable:

    • Expert knowledge of Macro- media suite, Adobe suite, Content Management Systems and W3C Web standards

    Personal Qualities
    Essential:

    • A person of integrity
    • Creative and takes initiative.
    • Ability to work effectively in a diverse team environment
    • Willing to work additional hours at crucial times.
    • Self-motivated and able to work without close supervision
    • Effectively promote AAN’s mission, values and objectives

    Click here for more information (PDF)

    Note

    • Applications from women and candidates from the North East and North West are particularly encouraged.
    • While we respect all applicants, interview dates will be communicated only to shortlisted candidates.

    go to method of application »

    Fundraising Advisor

    Reporting to: Head of Resource Mobilization & Innovation
    Line Management: Face to Face Fundraisers, Lagos

    Overall Job Purpose

    • The position holder will be responsible for conceptualizing and implementing innovative and creative fundraising actions and initiatives to support the growth of ActionAid Nigeria’s funding base. S/he will be involved in coordinating project management amongst staff and ActionAid governance structure towards the successful implementation of special fundraising outreaches.
    • S/he should be dynamic, people-focused, highly innovative, a team player, a fantastic communicator and have the ability to grasp what’s important to potential donors/supporters and leadership.
    • This role requires continuous engagement with people, including individuals, corporates and High value partners.

    Key Responsibilities
    Fundraising:

    • Develop fundraising activity plans that promote regular giving, manage fundraising event/activities by coordinating with several key people and third-party organizations to participate in the actual event
    • Develop and implement fundraising activities, such as corporate fundraising programs, employer gift matching and annual giving campaigns
    • Compile or develop materials to submit for sponsorships to other funding organizations
    • Identify/ build relationships with major corporate organizations and potential donors
    • Solicit /Secure cash or in-kind donations or sponsorships from individual, business or corporate donors at events, meetings and conferences.
    • Identify and develop relationships with new potential donors
    • Write reports and provide monthly updates to the team regarding fundraising duties and events.
    • Develop and implement new fundraising strategies that will establish a donor database to strategically pursue fundraising relationships with interested parties
    • Responsible for carrying out independent research to identify fundraising opportunities, monitor progress of the fundraising drives and generate alternative resources for the organization
    • Responsible for conceptualising innovative ideas for effective resource mobilisation
    • Responsible for monitoring events and programmes for fundraising opportunities and partnership

    People Management:

    • Manage and supervise fundraising volunteers, and delegates task to Volunteers to make sure that each is able to perform efficiently and productively, ensuring targets are met
    • Liaise with the Supporter Services Advisor to update supporters signed on from the innovative fundraising projects
    • Responsible for coordinating the management of potential supporters for long term program of donation and fundraising opportunities
    • Harness networks and contacts to build working relationships with potential funders and supporters

    Organisational Effectiveness:

    • Contribute to the development of reports to the Governance structure
    • Coordinate and ensure compliance of all contractual agreements with donors and supporters
    • Ensure effective performance management of all line staff
    • Facilitate capacity building for staff on fundraising and supporter/donor management
    • Visit communities and participate in relevant AAN activities towards influencing resource mobilization.

    Relationships:

    • Internal: All AAN staff, Board and General Assembly members
    • External: Supporters, Donors, Private sector organizations, Communities

    Persons Specifications

    Education/ Qualifications
    Essential:

    • First degree in relevant studies including Public Relations, Marketing and relevant course in Social Sciences, Arts or in Humanities

    Desirable:

    • Membership of a Relevant Professional body.

    Experience:

    • At least 5 years working experience
    • At least two years in a job role requiring client management and liaison
    • At least two years working in fundraising role in a social enterprise
    • Private sector experience

    Skill Abilities
    Essential:

    • Excellent planning and prioritization skills
    • Strong organizational skills
    • Excellent (proven) interpersonal skills
    • Strong communication & writing skills - excellent English oral and written skills
    • Computer skills with good working knowledge of Microsoft office
    • Excellent research and analytical skills - ability to spot and take advantage of donation opportunities
    • People management abilities - be social, positive and enthusiastic
    • Sales and negotiation abilities
    • Leadership skills

    Desirable:

    • Experience managing volunteers to deliver community activities and events
    • Multi-tasking skills
    • Excellent relationship building and relationship management skills with both internal and external stakeholders
    • Ability to manage stakeholders and fundraising resources
    • Proven ability to proactively engage media outlets and/or general public to advance a cause, including engagement with online communities

    Personal Qualities
    Essential:

    • High level of personal integrity and commitment to ActionAid’s values, mission and objectives; and a working style that reflects these
    • Creative and takes initiative
    • Able to work effectively in a diverse team environment
    • Self-motivated person able to work without close supervision
    • Ethical, professional and friendly.
    • Demonstrate utmost respect

    Desirable:

    • Experience of or interest in working in the business sector and understanding of the Nigerian business environment

    Click here to download the Application Form (MS Word)

    Click here for more information (PDF)

    Note

    • Only electronically submitted forms will be considered. Scanned application forms will be disregarded.
    • Applications from women and candidates from the North East and North West are particularly encouraged.
    • While we respect all applicants, interview dates will be communicated only to shortlisted candidates.

    go to method of application »

    Finance Consultant

    Responsible to: Finance Manager (Partnership Fund)
    Duration: 6 months contract

    Job Purpose

    • The Finance Consultant will contribute to maintaining adequate financial integrity in supporting quality and timely data input for generation of financial reports, review and analyze accounting ledgers.
    • S/he will also contribute to strengthening the internal control and accounting systems of AAN and partner organizations.

    Key Duties

    • Support partners and AA Nigeria in budget/forecast preparation and Implementation in line with donor requirements.
    • Ensure timely release of funds to partner organizations
    • Follow up to receive quarterly/bi-annual reports from partner organizations (local NGO/CBO/FBO), review of same and communicating feedback.
    • Ensure timely retirement of staff advances for project activities.
    • Monthly reconciliation of project expenditure and input to management accounts on cost incurred specifically for projects handled based on the various cost classifications.
    • Ensure accuracy and integrity of ledger balances.
    • Support AAN periodic financial process and obligations
    • Posting/input of transactions using SUN/VISION accounting package.
    • Ensure proper documentation of all financial documents related to relevant projects.
    • Prepare and submit timely financial report to donor agencies and other stakeholders.
    • Ensure timely timesheet and other donor documentation requirement are complied with
    • Support periodic internal and annual external audit process.
    • Implement audit recommendations in relation to the relevant projects.
    • Any other tasks assigned by line manager

    Qualifications/Experience

    • First Degree in Accounting / Economics with minimum of 3 years’ experience in the INGO/NGO sector
    • A qualified Chartered Accountant or undergoing professional qualification
    • Experience managing donor (DfID, EU, Foundation etc) funded related projects
    • Knowledge of Accounting/ Finance cycles and taxation
    • Knowledge of statutory and Internal Audit processes is desirable
    • Must be computer literate with proven knowledge in Word and Excel
    • Proficiency in reputable/dependable high-tech Accounting software is required
    • Excellent interpersonal and communication skills
    • Must have high respect for professional and personal integrity and ethically sound

    Click here for more information (PDF)

    Note

    • Applications from women and candidates from the North East and North West are particularly encouraged.
    • While we respect all applicants, interview dates will be communicated only to shortlisted candidates.

    Method of Application

    Interested and qualified candidates should download, complete the Application Form below and send it together with their Applications in an MS Word attachment to: Jobopenings.Nigeria@actionaid.org using the Job Title and location e.g Digital Marketing Officer - Abuja as the subject of the mail.

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