Latest Jobs at 234 Hospitality

Details

• Our client is looking to fill the position of Front Desk / Guest Service Agent.
• The ideal candidate will have experience in guest service relations, customer service and must be well spoken.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Skills & Education

• Minimum OND, HND or NCE qualification
• Interpersonal communication
• Proiblem solving skills
• Customer service
• MS package.

Experience:

• Minimum of 2 years experience
• Must be available to start immediately.

go to method of application »

Job Description

• Our client is looking to fill the position of a Supervisor, overseeing all the hotels operations, ensuring that operations are efficient and profitability is maximised.

Responsibilities

• Supervise all staff members in their duties and encourage or reprimand as necessary
• Ensure the work areas are clean and well maintained
• To monitor staff daily, ensuring that staff delivers the highest standards of customer service at all times.
• Inspect table set ups; check for cleanliness, neatness.
• Follow health and safety regulations.
• Orient and plan work in areas of responsibility, overview and authorize roistering staff within areas of their responsibility.
• Ensure guests are billed and settlement obtained for all services rendered as per the revenue control policy.
• Responsible for the inventory of all service equipment, cutlery, crockery, and glassware
• To bring in ideas that will increase sales.

Skills & Education

• Minimum of OND, HND or Bachelor's Degree
• Conversant with all MS packages
• Strong analytical skills
• Excellent interperosnal and problem solving skills.

Experience:

• Minimum of two years experience in a similar role.

go to method of application »

Job Description

• Our client is looking for live-in skilled Nigerian cook to serve the hotel rooms and in-house restaurant.
• The ideal cook will be specialised in Nigerian delicacies both modern and traditional food, excellent at menu costing, budgeting and recipe development.
• The Hotel has 9 rooms and a 4-bedroom shortlet extension.

Responsibilities

• Setting up, cleaning, and organizing work stations
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Preparing oven, utensils, and grill for shift
• Taking orders from wait staff or computerized system
• Cooking order according to food health and safety standards
• Recommending ideas for specials or seasonal dishes
• Handling multiple food orders at one time
• Monitoring multiple food orders as new orders arrive
• Dressing order for presentation
• Ensuring each guest order has the correct food and sides
• Delivering food order to wait staff in a timely manner
• Storing all food properly
• Sanitizing and cleaning work stations and utensils
• Reordering stock and food supplies.
• Monitoring other cooks and team members

Education

• Minimum of Secondary School Leaving Certificate.

Skills and Experience:

• 3 - 6 years work experience
• Must be available to start immediately.