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  • Posted: Aug 19, 2022
    Deadline: Aug 25, 2022
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    WHO ARE WE ? Emergency First International is an international NGO, non-profit, apolitical and secular. Emergency First International was born from the merger between two French NGO Première Urgence and Aide Médicale Internationale. First International Emergency assists civilian victims, marginalized or excluded by the effects ...
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    Human Resources Officer

    Location: Coordination-Maiduguri, Borno

    General Objectives

    • Under the supervision of the Deputy HR Co, the HR Officer supports him/her with all HR related tasks and procedures.
    • S/he supports the human resources management of local employees at the coordination, and supervises the HR assistants and clerks (if relevant).

    Responsibilities and Tasks
    Team management:

    • Plan and supervise tasks of the teams on a weekly base
    • Enable the team members to achieve their duties, by giving them appropriate briefings on their tasks and job description and by reporting any training or logistics needs to the Deputy HR Coordinator.
    • Ensure an effective dissemination of information between Deputy HR Co and the teams
    • Solve team conflicts and ensure team building.
    • Update the leave plan for the teams
    • With the Deputy HR Coordinator’s support, conduct appraisals every 6 months and define and follow-up objectives for team’s members in order to improve their performance
    • With the support of the Deputy HR Co and when delegated, train the HR team on HR components
    • Support the Deputy HR Co in the staff’s recruitment process
    • Ensure that the team complies with PUI policies and procedures, including security rules

    Human Resources and Administrative Follow-up:

    • Ensure the compliance with HR policies and procedures
    • Ensure that HR databases and follow-up tools are updated on a regular base, including but not limited to Payroll, Leaves Follow-up, Recruitment follow up and Organizational Chart
    • Follow up of administrative documents and track personnel files deadlines (probation period, appraisals, contracts, amendments, ID cards etc...)
    • Ensure that all staff are enrolled in the social and medical covers provided by PUI
    • Follow up of attendance, days off and leaves
    • Ensure fulfilment of salaries’ process (salary advances, pay slips signatures…)
    • Ensure the preparation of contracts (new recruitments, contract extensions or renewals) and the awareness of the employees of contract terms and conditions, internal HR policy and PUI other policies
    • For each end of contract, ensure that the exit process is followed as per written in the ISR
    • Support in meeting: preparation, minutes records...etc.
    • With the support of the Deputy HR Co and when delegated, will ensure that departments implement HR tools and procedures on a daily basis
    • Support Deputy HR Co in ensuring that administrative personnel files are created and that employees’ documents are in accordance with PUI policies and donors requirements

    Archiving:

    • Supervise the filing and archiving process and ensure the security of physical and digital documents
    • Monitor the preparation of HR files for any internal/external audit.

    Recruitment:

    • Ensure that all recruitment done at Coordination level are in compliance with PUI procedures
    • When requested, support the managers in the recruitment process (applications shortlisting, interviews etc.)
    • Ensure the proper filing of all recruitment files
    • When requested, s/he will support other bases in all recruitment processes and ensure they are in compliance with the mission’s recruitment procedure.
    • With the support of the HR team in various bases, ensure all new employee’s induction are planned and done on time.

    Capacity Building:

    • Support the Deputy HR Co in identifying training needs, work to organize or plan trainings and identifying external training sources.
    • In collaboration with the Deputy HR Co, gather the training needs of the various departments in all bases as per the mission’s annual training plan.
    • When requested, conduct internal trainings related to HR rules and policies in the mission.

    Internal and external coordination:

    • With the support of the Deputy HR Co, enable an effective collaboration with the various departments as well as with the Coordination and other bases
    • When requested, participate to external HR working group meetings.
    • Assist the Deputy HR Co in developing and maintaining relationships with partner organizations, particularly within the area of coordinating with NGOs as regards administration and human resources.
    • Support the Deputy HR Coordinator in ensuring HR coordination at mission level (workshops, regular visits to other bases, monitoring, follow-up, training, etc.).
    • The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs. The employee could be requested to perform other tasks as his/her line manager may judge necessary.

    Priorities of the Department

    • Digitalization of the HR files
    • Follow up on the trainings and capacity building of the national staff
    • Ensure a confidentiality on all HR matters
    • follow up on the evaluation/appraisal deadlines for national staff in Coordination
    • In collaboration with the Deputy HR Coordinator, ensure the good HR reporting to the concerned department and to coordination

    Mandatory Requirements

    • Education Degree: University Degree in Human Resources, Public Administration, Social sciences or related field.
    • Languages skills: Fluent in English (speaking & writing). Good knowledge of local languages (Hausa / Kanuri… etc.) 
    • Work experience: Minimum of 2 years experience in any relevant HR position (NGOs/private companies)
    • Knowledge and skills.
    • Good analytical and writing skills.
    • Computer skills: Good knowledge of the MS office software including Word, Outlook. Excellent in Excel.

    Assets:
    Interests:

    • Strong motivation to help people in need. Proven working experience in humanitarian organization.

    Transversals skills:

    • Well organized and hard worker
    • Ability to take initiative, to deal with difficulties encountered in daily work
    • Ability to adapt or change priorities according to the changing situation
    • Ability to analyze and suggest improvements of the activities
    • Autonomy, reliability, neutrality
    • Good communication skills
    • Conflict resolution and diplomacy skills
    • Team Management

    go to method of application »

    Accountability Officer

    Location: Maiduguri, Borno

    General Objective

    • The accountability officer will work under the direct supervision of the MEAL Coordinator in the Coordination office based in Maiduguri, with travel to bases as needed.  
    • The accountability officer will be responsible for ensuring the complaints handling mechanism is in place across PUI projects.
    • S/he will be responsible to fulfil requirements under the Humanitarian Accountability Partnership (HAP) standards especially in regards to information sharing, beneficiaries' participation, complaints and response mechanism and accountability in monitoring, evaluation, accountability and learning. 
    • S/he will ensure clear and transparent rules for raising and processing complaints are established and that complaints are recorded and addressed by relevant parts of PUI within a reasonable timeframe and will utilize the information received through the feedback channel to produce periodic reports and analysis that can strengthen programming and increase overall organizational accountability.

    Role and Responsibilities    

    • Project Cycle Management: Provide technical assistance to ensure that the PUI accountability framework is integrated throughout the project cycle (design, implementation and monitoring and evaluation) across all projects.
    • Human Resources: S/he will build capacity of implementing project teams to mainstream and develop accountability practices and mechanisms into programming.
    • Logistics and Administration: Lead the logistic and administrative duties related to managing a complaints and feedback mechanism.

    Specific Objectives and Linked Activities:
    Mission Support of Accountability Activities:

    • Establish a complaints and feedback mechanism (CFM) in each project based on the highest levels of integrity which beneficiaries will trust and ensures that they can make confidential complaints and be confident of the response processes.
    • Monitor complaints received and response (follow-up) processes through developing and maintaining a tracking mechanism.
    • Ensure that feedback is routinely recorded, reviewed and responded timely in line with feedback mechanism guidelines.
    • Be the first point of contact for beneficiary, staff and stakeholder complaints.
    • Maintain and update the CFM database; and provide timely update to project staff based on the nature of feedback. 
    • Analyze patterns and trends in complaints to help improve programming. 
    • Generate periodic reports and share with project teams and the MEAL department.
    • Conduct periodic field visit to ensure that accountability systems are in place and the necessary support is provided as needed.
    • Review accountability systems periodically and update any changes if deemed necessary in consultation with the MEAL Coordinator.
    • Participate in internal and external meetings related to humanitarian accountability.
    • Any other duties as may be assigned by the Line Manager;

    Capitalization/Institutional Knowledge Building:

    • Lead in developing a responsive, functional and appropriate feed backing mechanism which can improve current project implementation and guide future programming.
    • Provide support to programme managers in reviewing information across projects, to ensure that feedback and complaints are taken into account in programme management decisions.
    • Identify and formulate accountability findings, lessons learned and recommendations to be integrated into planning and reporting efforts of PUI project activities. 

    Communication & Follow up:

    • Inform communities regarding their right to be consulted, make complaints and provide feedback to PUI on its activities.
    • Communicate and disseminate complaints handling procedures, policies and tools to beneficiaries, project staff and other stakeholders.

    Priorities of the Department

    • Mainstreaming accountability into all stages of the project cycle.
    • Ensuring improvements in project design by listening and responding to views of beneficiaries, stakeholders and partners.
    • Adhering to HAP standards especially in regards to information sharing, beneficiaries' participation, complaints and feedback mechanism and accountability in monitoring and evaluation.
    • The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

    Mandatory Requirements

    • Education degree: Bachelor's Degree preferably in Statistics, Information Management, Management, Social Sciences or related fields.
    • Work experience: minimum of two (2) years’ experience working with INGO, NGOs or Government Agencies in Planning, Monitoring and Evaluation and implementation of Accountability Programming in Humanitarian or Development Programs.
    • Knowledge and skills: strong analytical and critical thinking skills and ability to work in a diverse team and manage complex and sensitive organizational relationships.
    • Computer skills: competence in using information technology including experience with word-processing, spreadsheets and database software. 
    • Experience using SPSS, STATA or EPI info is desirable.
    • Language skills: Fluent in English, Hausa and Kanuri mandatory (Speaking/Reading/Writing); 

    Others: 

    • Ability to receive and handle confidential and sensitive information. 
    • Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts.
    • Strong motivation to help people in needs.
    • transversal skills:
    • Well organized and attention to details.
    • Reliable and rigorous.
    • Ability to analyse and suggest improvement.
    • Autonomy, neutrality, hard worker.
    • Able to manage stress and pressure.

    go to method of application »

    MEAL Manager

    Location: Monguno, Borno

    General Objective

    • The MEAL Manager, under the supervision of the FIELD COORDINATOR and MEAL Coordinator is responsible for the conduction of MEAL activities: needs assessments, thematic evaluations, independent accountability system, and learning approach.
    • He/She will provide technical support to all project managers in terms of MEAL activities through M&E Officers.

    Responsibilities and Tasks
    Leading the assessment of Humanitarian Needs in PUI:

    • In direct collaboration with the MEAL Coordinator, Field Coordinators and the DHoM for Programs (DHOMP) and building on project team knowledge, identify priority areas / sectors in terms of needs assessments
    • Collect data from external actors relevant to needs, response gaps and current / future programming
    • Develop multi-sector assessment methodologies (both qualitative and quantitative data) and plan field data collection
    • Recruit, train and supervise teams in charge of field data collection
    • Produce quantitative and narrative needs analysis reports and share them internally
    • Participate in drafting intervention propositions (logical framework and monitoring plan)

    Production of Learning material and provide technical support to Project Managers regarding Learning Activities:

    • Draft Learning products linked to activities implemented in Nigeria including Activity Forms
    • Draft Learning products linked to needs assessments including methodologies, tools, best practices...
    • Provide technical support to project managers in terms of learning activities (Kick off meetings, production of Learning material, conduction of Learning Sessions…)

    Definition of base level accountability schemes and overseeing their implementation:

    • Based on the global PUI Accountability Guidelines proposes a comprehensive Accountability System covering all projects including methodology, tools & templates.
    • Spearheads the enforcement of the approved system by managing the dedicated team at coordination level, ensuring independence and transparency
    • Oversees the effective implementation of the approved system and reports any challenges or lacks to the MEAL Coordinator and Field Coordinators

    Supporting the project managers in implementing M&E Schemes:

    • Provides technical support to project managers at base level in the conduction of monitoring and evaluation activities
    • Leads ad hoc monitoring and evaluation activities as requested by the MEAL coordinator
    • Project Cycle Management: Provide technical assistance to ensure that the PUI accountability framework is integrated throughout the project cycle (design, implementation and monitoring and evaluation) across all projects.
    • Human Resources: S/he will build capacity of implementing project teams to mainstream and develop accountability practices and mechanisms into programming.
    • Logistics and Administration: Lead the logistic and administrative duties related to managing a complaints and feedback mechanism.
    • The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs. The employee could be requested to perform other tasks as his/her line manager may judge necessary.

    Priorities of the Department

    • Oversee the deployment of digital data collection to support reporting and ensure their effective use.
    • Finalize pending contractual reports and m&e deliverables.
    • Support the m&e teams and field coordinator in the early stages of the new grant.
    • Ensure all programs staffs are trained on accountability SOP.

    Mandatory Requirements

    • Education Degree: Bachelor or Master’s Degree in social sciences, statistics, mathematics, demography, sociology, research or a numeracy discipline and a field related to Project Management, International Development.
    • Work experience: Experience in M&E or Project Management and experience managing accountability system.
    • Knowledge and skills: Good analytical and writing skills,demonstrate willingness to improve own knowledge and skills by actively participating in any training sessions and capacity building activities, Experience in donor requirements and expectations&Prior knowledge of the country/region an asset;
    • Computer skills: Knowledge of the MS office software (including Word, Excel, Outlook) and a good understanding of data analysis packages such as SPSS, Power BI,KoboCollect, etc.
    • Strong knowledge and experience in the use of ODK, KOBO, and CommCare platform and mobile data collection, strong training/capacity-building skills.
    • Language skills: Fluent in Hausa and excellent command in English and (Kanuri is an asset).

    Assets:
    Interests:

    • Interest in working in the humanitarian sector

    Transversals Skills:

    • Result oriented
    • Well organized and attentive to details
    • Ability to work within a team
    • Conflict resolution and diplomacy experience
    • Ability to analyze and suggest improvements
    • Autonomy, neutrality, hard working
    • Able to manage stress and pressure
    • Team management.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note

    • For Nigeria Nationals only
    • Female Applicants are emcouraged to apply

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