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  • Posted: Sep 28, 2021
    Deadline: Not specified
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    Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo...
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    Junior Sourcing Associate - Jumia

    Location: Ikeja, Lagos

    Department: Commercial

    Job Objective

    • The Sourcing Associate will be responsible for the inventory management of our controlled ecommerce grocery supply and our dark store supply.
    • He will be working with the commercial teams to ensure correct inventory levels at all times - creating POs, matching inventory to demand, working with the supplier to adjust PO, working with Jumia Services to inbound stock in a timely manner.

    Key Responsibilities

    • Making sure POs are raised and sent to the suppliers in due time with the right quantities.
    • Following up on stock received, inbounded.
    • Contributing to the automation of our replenishment processes (automatic PO, etc).
    • Ensuring there is a steady flow between our main warehouse and our dark stores.
    • Anticipating the needed supply based on sales history, seasons and upcoming campaigns.
    • Monitoring and analyzing current inventory based on key inventory management KPIs.
    • Developing action plans in coordination with the sales team to optimize stocks.

    Key Performance Indicators

    • % availability in JE for Ecom next day
    • % availability in Jumia Dark stores

    Qualifications and Requirements

    • Bachelor's Degree or equivalent from a reputable Nigerian university.
    • Intermediate/ Advanced Excel. Knowledge of other tools i.e. PBI etc. is an advantage
    • Exceptional team working skills and people management.
    • Experience working in a fast-paced corporate environment preferably in a consumer goods or retail environment.
    • Adequate knowledge of the Online Marketplace and the Ecommerce Industry

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

    go to method of application »

    Consultant Management and Activation Manager

    Department: Marketing - Sales - J-Force

    Job Objective

    • You will play a key role within the JForce team (owner of Jumia offline Stores).
    • She/He will be responsible for the Day-to-Day general management of the JForce consultants and delivery of key strategic objectives for the activation team.
    • Secondly, She/He will work with the Head of JForce to develop the growth strategy for the B2C section of the JForce business.
    • Finally, you will be responsible for managing the activation team.
    • Overall, you will be responsible for delivering a world-class activation team that delivers the best customer experience (consultants/ agents).

    Responsibilities

    • Design Daily call battles for the activation team
    • Support JForce consultant’s recruitment drives across regions.
    • Track the activation team performance, and call battles impact.
    • Propose innovative process, marketing push and communication channels to improve delivery on B2C growth objectives
    • Capability building of the activation team.
    • Responsible for the general management of the B2C consultants.

    Qualifications & Experience

    • Top Business / Engineering Schools and Universities Degree
    • An ideal candidate would possess significant (3-5 years) experience in Tele-Sales and/or offline retail industry and a proven track record of impact.
    • Experienced in managing a team of up to 10 to 20 members.
    • Track record of building offline networks or distribution channels.
    • Proficiency in MS Office and Excel.
    • As a whole, we expect someone passionate, creative and able to work efficiently.
    • We expect a leader.

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment.
    • The opportunity to become part of a highly professional and dynamic team working around the world.
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

    go to method of application »

    Regional Manager (Controlled Fleet)

    Location: Port Harcourt, Rivers

    Department: Services - Logistics - Lastmile

    Job Objective

    • As Regional Manager for controlled fleet, you will be responsible to manage hubs within your scope of region with a key focus to improve operational excellence in the handling and delivery of packages to meet the required SLA.
    • You will play an active role in the monitoring and tracking of queues performance and ensure to push where required for the timely delivery of packages by effective management of Hubs, Dispatch, and Reverse logistics

    Key Responsibilities

    • Queue monitoring: Responsible for the monitoring of queues in the delivery chain by tracking movement of packages in the operations management systems to ensure timely and efficient movement of packages.
    • ​Push back when required on responsible parties in the delivery chain (network, dispatch, reverse logics) to ensure smooth flow of the delivery is carried out within the agreed SLA.
    • ​Track the performance of queues and share daily reports with the relevant stakeholders.
    • ​Perform a deep-dive into delivery analytics to identify trends, challenges, and problem-solve to improve the overall delivery and efficiency of the process and responsible for effecting those changes.
    • ​People Management: Responsible for managing the hub associates, share knowledge to improve skills, identify strong links in the team to ensure they grow to new challenging tasks, and weak links to provide couching and support to upskill the team.

    Qualifications & Experience

    • A Bachelor’s Degree from an accredited University; Degree in Engineering, Operations, Supply Chain 
    • ​Excellent understanding of B2C supply chain.
    • ​Minimum 5 years of experience in Order Management processing and analysis.
    • ​Able to process through complex order management systems.
    • ​Good Knowledge of the Logistical Operations in the local market is a plus.
    • ​Must have the ability to work independently and solve problems on orders by partnering with key stakeholders and analyzing the order file to make accurate decisions on execution.
    • ​Able to follow defined processes and relay information to Specialists, Order Management partners as well to make day-to-day order management decisions regarding allocation and delivery of the product.

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

    Method of Application

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