Jobs at Vantegral Consulting

Job Summary;

• Retention rate: Increase borrower retention rate by sustaining effective customer relations and solving customer pain points
• Manage a portfolio of accounts to achieve long-term success in repayment and retention
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new customer acquisition strategies from the feedback of the existing customer networks to ensure sales increase
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Monitor customer retention metrics MoM
• Suggest actions to improve sales performance and identify opportunities for growth

Requirements;

• Proven 2+ years experience as a Sales account representative or Sales account executive
• Hands-on experience in sales and an ability to deliver an excellent customer experience
• Knowledge of CRM software and Google suite or MS Office (Excel in particular)
• Understanding of sales and retention performance metrics
• Excellent communication and negotiation skills
• An ability to deliver projects and answer inquiries on time
• Business acumen with a problem-solving attitude

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Job Objectives:  To ensure that the Database is maintained and monitored for effective performance, carry out on-going system maintenance to support the efficient day-day running of the organization’s current and future business.

Responsibilities:

Database Administration

• Develop and enforce database standards, guidelines and operational policies and procedures.
• Review physical structures and migration plans.
• Review necessary storage media with System Administrator.
• Review SQL performance and Tuning.
• Reviewing application's access to the database structures
• Review, where required, the purge/archive criteria.
• Develop backs and recovery plan adhering to risks policies.
• Assist in developing purge/archive criteria and procedures for historical application data.
• Monitor and tune memory usage for Oracle databases.
• Implement, maintain, and test backup & recovery strategies.
• Create instances and databases with appropriate initialization parameters and database structures (i.e., datafiles, rollback segments, tablespaces, etc.)
• Review and monitor system and instance resources to insure continuous database operations (i.e., database storage, memory, CPU, network usage, and I/O contention.
• Developing & maintaining naming standards for database objects such as tablespaces, tables, indexes & views.

Qualifications:  BSc in Computer Science, Electrical/Computer Engineering or any other related discipline. 4-5 years’ experience as a Database Administrator. IT certification and database knowledge and programming language will be an added advantage

Skills:

• Technical – Oracle 19c, SQLSERVER, Postgres, Mysql, Linux, ETL, SSIS, SSRS
• Excellent interpersonal and Problem-solving skills
• Experience working in Linux and windows Environmene