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  • Posted: Dec 30, 2024
    Deadline: Not specified
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    Pruvia integrated limited was conceived in 2006, as regards its incorporation, it is still a relatively young company. it originated in response to providing world class services to the society at large and offering an alternative that is satisfactory in areas of our specialty. It has carried out service rendering duties in various states of Nigeria and with...
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    Customer Service Executive

    Job Brief

    • We are looking for a resolute Customer Service Executive for our client in the Automobile Sector.
    • The Customer Service Executive will capitalize on Identifying and assess customers’ needs to achieve satisfaction.

    Job Responsibilities / Description

    • Suggest suitable Automobile options that best suite clients' needs
    • Contact potential clients through cold calls and emails
    • Provide trustworthy feedback and after-sales support through cross-selling.
    • Strong phone contact handling skills and active listening
    • Build sustainable relationships and trust with new and existing customers through open and interactive communication
    • Research and study clients’ specifications and wishes
    • Meet personal/customer service team sales targets and call and message handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
    • Keep records of customer interactions, process customer accounts and file documents
    • Manage large amounts of incoming phone calls, messages, and mails
    • Provide accurate, valid, and complete information by using the right methods/tools.

    Job Requirements

    • HND / BSC in Media, Communications or related field
    • 3 - 5 years experience as a Customer Service Executive
    • Proficiency in English
    • Good knowledge of CRM
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively
    • Good verbal communication by following guidelines and policies.

    go to method of application ยป

    Sales Executive

    Responsibilities

    • Create frequent reviews and reports with sales and financial data
    • Negotiate/close deals and handle complaints or objections
    • Collaborate with team members to achieve better results
    • Gather feedback from customers or prospects and share with internal teams
    • Qualify leads from marketing campaigns as sales opportunities
    • Prospect company’s product to potential clients
    • Identify client needs and suggest appropriate products/services
    • Customize product solutions to increase customer satisfaction
    • Build long-term trusting relationships with clients
    • Proactively seek new business opportunities in the market

    Qualifications

    • B.Sc, HND & Likewise
    • 1-2years experience in Sales
    • Cognate Sales/Marketing Experience in the Automobile Sector is an added advantage
    • Good communication skills
    • Fast learner and passion for sales
    • Self-motivated with a results-driven approach
    • Aptitude in delivering attractive presentations
    • Ability to work with little or no supervision
    • He/she must be passion driven and Goal oriented
    • Willing to relocate
    • Female Preferable

    Method of Application

    Interested and qualified candidates should send their CV / Resumes to: jobpruvia@gmail.com using the job title as the subject of the mail.

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