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  • Posted: Apr 19, 2021
    Deadline: May 3, 2021
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    KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly profi...
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    Sales Executive

    Location: Amowo Odofin, Lagos

    Responsibilities

    • Gain an understanding of customers' diverse, specific business needs and apply product knowledge to meet them.
    • Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of the product.
    • Carry out cold calling to create interest in products.
    • Generate new business leads and arrange meetings.
    • Identify and develop new business through networking and follow-up courtesy calls.
    • Develop effective sales plans using sales methodology.
    • Coordinate with the management team to enhance sales presentations.
    • Stay abreast of market trends.
    • Serve as a customer service representative for customers who have questions or difficulties.
    • Network with existing customers to maintain links and promote additional products and upgrades.
    • Focus on horizontal markets and handle key prospect's relationships.
    • Run demos for prospects, develop presentations, and adapt sales collateral.
    • Negotiate prices and terms of sale and service agreements.
    • Help determine pricing schedules for quotes, promotions, and negotiations.
    • Prepare weekly and monthly reports.

    Qualifications

    • B.Sc / OND /HND Holder who has good communication skills.
    • A minimum of 2 years Sales experience in office equipment
    • Willing to learn and Identify potential customer to acquire new business.
    • Present and sell company products and services to potential clients.
    • Establish and maintain a positive relationship with clientele.
    • Should be positive thinking and problem-solving skills with good work ethics.

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    Training Coordinator

    Location: Ikeja, Lagos

    Responsibilities

    • identify internal and external training programs to address competency gaps.
    • Partner with internal stakeholders regarding client training needs
    • Organize, develop, or source training programs to meet specific training needs.
    • Liaise with subject matter experts regarding instructional design.
    • Develop training aids such as manuals and handbooks.
    • Inform the client about training options.
    • Design and apply assessment tools to measure training effectiveness.
    • Track and report on training outcomes
    • Collate feedback from, program participants and report to management.
    • Evaluate and make recommendations on training material and methodology.
    • Handle logistics for training activities including venues and equipment.
    • Establish and maintain relationships with external training suppliers.
    • Coordinate off-site training activities for employees.
    • Manage training budget.
    • Manage and maintain in-house training facilities and equipment.
    • Keep current on training design and methodology.

    Qualifications

    • Minimum of B.Sc in any field with 2 years proven experience as a Training Coordinator.
    • Strong communication and writing skill.
    • Ability to pay attention to details.
    • Strong-willed, organizing skills and a good listener.
    • Ability to work perfectly under limited supervision.
    • Excellent use of Microsoft tools

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    Banqueting Manager

    Location: Ikeja, Lagos

    Job Summary

    • One of our clients seeks to hire an energetic and well-organized Banquet Manager to provide a first-class banquet experience to customers.
    • The ideal candidate should exhibit extensive experience in managing banquets and delivering services within budget also ensure customers receive a level of service that exceeds expectations.

    Roles and Responsibilities

    • Plan the venue layout according to the number of guests and the type of event.
    • Determine the number of table waiters and servers required.
    • Supervise the placement of tables, chairs, cutlery, plates, glasses, and table linens, centrepieces, heating lamps, serving utensils, and carving stations.
    • Oversee the seating of guests, the serving of meals and beverages, and the clearing of tables.
    • Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner
    • Ensure feedback received from host/guests are passed on to all departments
    • Communicate client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
    • Tour, inspect and monitor banquet rooms before and after the event.
    • Prepare work schedules and complete documentation in a timely manner.
    • Answer customers' questions and accommodating special requests.

    Quantification

    • Bachelor's Degree / HND in relevant field.
    • Minimum of 3 years of experience in banquet management in a Hospitality industry or full-servicehotel required.
    • Exceptional ability to plan banquets, manage budgets, and meet deadlines.
    • Experience in supervising banquet venue staff.
    • Extensive knowledge of catering equipment and venue requirements.
    • In-depth knowledge of hospitality industry best practices.
    • Excellent interpersonal and communication skills

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    Event Support Staff

    Location: Ikeja, Lagos

    Job Summary

    • One of our clients is looking to employ a highly organized candidate with excellent interpersonal skills for the position of Event Support Staff position in the logistical management of corporate and public events.
    • The ideal candidate will be responsible for preparing venues and setting up chairs and stages for events.

    Roles & Responsibilities

    • Setting up venues for events, including chairs and building stages.
    • Ensuring that seating arrangements adhere to fire code and Covid-19 regulations.
    • Working under the instructions of a Banqueting Manager.
    • Ensuring the event hall is clean and organized.
    • Adhering to event safety standards.
    • Ensuring excellent levels of customer service.
    • Setting up lighting and sound equipment.
    • Dispensing useful information to event-goers.
    • Inspecting equipment for damage after use and checking it against an inventory list.
    • Packing up equipment when the event is completed
    • Assisting in all aspects, as needed, of event planning, preparation, and execution
    • Following protocol and instructions of event management
    • Ensuring the cleanliness, operational efficiency, and maintenance of designated areas
    • Communicating customer and participant issues regarding security, safety, or otherwise to the management team
    • Coordinating with other members of the event staff to complete job requirements
    • Assisting in load-in and load-out duties, security steps, and crowd control/interaction when needed
    • Remain useful and helpful for the overall success of the event

    Qualifications

    • Minimum of an OND / NCE in any field
    • Proven Experience as an Event Support Staff
    • Attention to detail
    • Ability to work on your feet for extended periods of time
    • Ability to lift heavy objects
    • Excellent communications and interpersonal skills
    • Ability to work nights and weekends.

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    Project Manager

    Location: Ikeja, Lagos

    Job Summary

    • The candidates will be a charge toensureevents are successfully taken from the planning stage to completion, driving the process to develop a field strategy for ensuring hitch-free event project execution and maintenance of client relationship on a long term basis.

    Responsibilities

    • Conceptualize and plan an event work with a dedicated team
    • Select a venue for a client and hire vendors
    • Negotiate costs with clients and vendors
    • Ensure vendors deliver on their services as agreed
    • Scrutinize bills before seeking approval payments
    • Help with logistic – transportation, catering, entertainment, decoration, car park, etc.
    • Ensure strict adherence to budget as agreed with the client
    • Work closely with the client so as to iron out grey areas
    • Set and deliver service based on the timeline agreed with the client
    • Develop and maintain client relationship
    • Provide direction, motivation, leadership, and support for his/her team
    • Ensure excellent customer service
    • Handle operational and administrative functions to ensure projects are delivered efficiently
    • Give suggestions on how to enhance an event
    • Ensure that every event is successfully held without hitches.
    • Coordinate all operations on the day of the event
    • Supervise staff and vendors
    • Analyze the success of an event and prepare after-event reports
    • Ensure prompt steps are taken to resolve any issue that may jeopardize the success of an event
    • Ensure guests are well treated during and after an event.
    • Hire security guards to help ensure order on the day of an event
    • Ensure there is a thorough clean up after an event
    • Ensure compliance with health and safety rules
    • Comply with international best practices in project management.

    Qualification

    • Bachelor's Degree, preferably Business Administration, Project management any other fields in social sciences
    • Professional Qualification (PMP) is an added advantage.
    • Minimum 3+ years experience as a Project Managerin the hospitality industry
    • Excellent project management skills and outstanding event planning skills
    • Excellent client-facing and internal communication Skills
    • Excellent written and verbal communication skills
    • Solid organizational skills including attention to detail and multi-tasking skills
    • Strong working knowledge of Microsoft Office
    • Sound financial analytical skills, including use of Microsoft Excel
    • Strong commercial awareness.

    go to method of application »

    Business Development Executive

    Location: Ikeja, Lagos

    Job Summary

    • One of our clients seek to employ a Young, Dynamic and Energetic Business Development Executive, the ideal person must demonstrate a proven track record in marketing and selling of top-notch Events Management / Hospitality industry.
    • The candidate must be initiative, results orientation, and creativity and have integrity.
    • Also must have experience in planning and delivering corporate/private events.

    Responsibilities

    • Source and secure new business relationship for the business
    • Create marketing strategies and campaigns.
    • Plan event from start to finish according to requirements, audience and objectives.
    • Prepare event budgets and ensure adherence.
    • Come up with suggestions to enhance the organization of events success.
    • Measure and analyze the event activity against targets and building on the success of activities.
    • Develop quotes and proposals
    • Negotiate and renegotiate by phone, email, and in-person
    • Cold calling to arrange meetings with potential customers to prospect for new business.
    • Nurture and build relationships with current and potential corporate/private clients.
    • Ensure excellent customer service delivery for all events held.
    • Maintain and update customer databases, send out seasonal promotions and mailers to customers.
    • Coordinate suppliers, handling client queries and troubleshoot on the day of the event to ensure that all runs smoothly.

    Competencies Requirements

    • Minimum of a BSc / HND in Hospitality / Hotel Management, Public Relation & Promotion and other Social Sciences.
    • Minimum of 3 years experience as a BDE in an Event Centre.
    • Social Media, Events/Project & Relationship Management Skills.
    • Customer Service, Excellent Written and Spoken Communication Skills.
    • Working knowledge of MS Office Suite.
    • Must be willing to learn fast; Good negotiation, sales and marketing skills.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@kloverharris.com using the Job Title as the subject of the email.

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