Jobs at Economic Community of West African States (ECOWAS)

Job Code: 20003248
Grade: P3/P4

Role Overview

• Under the supervision of the PPO Roads and Railway, the PO in-charge of Railway Development will provide technical expertise in railway transportation as relates to policy, strategy, services, operation, and infrastructure development.
• The PO will also advise the Department on specific technical areas for the design and implementation of key programs, projects, and interventions to support the improvement of the railway sector in the region, in line with the objectives of ECOWAS

Role and Responsibilities

• Lead the implementation of the ECOWAS Regional Railway Master Plan.
• Develop programs, projects, and activities to promote the development of the railway sector in the region.
• Advise on rail sector projects (feasibility, planning, development, and transaction advisory).
• Provide technical leadership (Team Leader) and manage technical expertise on rail sector projects in emerging markets, to help project managers deliver projects on time and within budget.
• Support development of the regional railway programs and projects with the objective of improving project implementation and Member States capacity.
• Identify potential markets for railway development in the region and develop and executing the marketing plans.
• Support the Department of Infrastructure to develop and maintain the Community’s expertise on railway transport, and logistics to support the strategic goals of the Commission and West Africa.
• Manage the timely submission of project deliverables, record keeping, and participation in meetings/briefings as required by project contracts.
• Support business development and marketing activities, including evaluating and advising on whether to pursue project opportunities in the rail sector and identifying potential partners and team members.
• Participate in the preparation of rail sector procurement and contracting activities covering expressions of interest (EOIs), Terms of Interest, requests for proposals (RFPs) as well as the evaluation of tenders and contracting.
• Monitor the implementation of railway components of major transport infrastructure programs in ECOWAS member states.
• Perform other related duties as may be assigned by the Head of roads and railways division, Director of Transport or Commissioner.

Academic Qualifications and Experience

• Bachelor’s degree in Railway Engineering, Civil Engineering, Electrical Engineering, Electronics and, Mechanical Engineering, Transport Engineering, Planning, Economics Logistics, or other related discipline from a recognized university.
• 5 years’ experience in railway project implementation and development in a developing country, with extensive experience in the preparation and execution of infrastructure projects.
• Demonstrated knowledge of policy development process, project preparation, procurement, technical studies, Design of major Railway projects
• Practical technical knowledge and understanding of rail transport operations and management, rail logistics chains and infrastructure development in line with best practices.
• Experience in monitoring and evaluation of infrastructure related projects or programmes.
• Knowledge and experience in policy development process, programme design and execution

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

Key Competencies:

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea, or implement new methods and practices.
• Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities.
• Ability to respect chain of command in an appropriate manner.
• Ability to utilize the Code of Ethics to manage self, others, information, and resources.
• Ability to mentor others and create feedback loops with supervisors, colleagues, and subordinates to build strong working relationships and improve performance.
• Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality, and quantity.
• Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions.
• Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their needs, mitigates issues, and balances professional obligations with responsiveness.
• Ability to counsel, advise, consult, and guide others on matters related to assigned client service responsibilities and established client service standards.
• Demonstrated respect for cultural differences, fairness, and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race, and religion.
• Understanding of diverse cultural views, especially within West Africa, with sensitivity to group differences; ability to challenge bias and practice tolerance and empathy.
• Ability to listen actively, consider people’s concerns, and apply judgment, tact, and diplomacy.
• Ability and responsibility for incorporating gender perspectives and ensuring equal participation of women and men in all areas of work.
• Knowledge of ECOWAS institutions, sectors, programmes, and policies.
• Knowledge of ECOWAS internal operational requirements of programs, projects, services, and systems needed to achieve work assignments and meet performance goals.
• Knowledge of the ECOWAS culture, structures, and performance issues and priorities impacting assigned responsibilities.
• Knowledge of Member States' development trends, indicators, challenges, and opportunities related to assigned projects/programmes.
• Ability to study data/information from a variety of sources, identify anomalies, trends, and issues, present findings, and make recommendations.
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance, and performance targets.
• Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals.
• Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions, and internal committees.
• Demonstrated operational computer proficiency using appropriate tools.
• Ability to make sound use of graphics and tables to effectively present numerical data, write semi-complex technical reports/proposals, and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in a succinct and organized manner, both in writing and verbally.
• Ability to exhibit interpersonal skills, make presentations, express opinions, and debate ideas constructively.
• Proficiency in information communication technologies (ICT).
• Fluency in oral and written expression in one of the ECOWAS official languages (English, French, or Portuguese); knowledge of an additional one is an added advantage.
• Ability to develop and implement an individual action plan to achieve specific work goals.
• Ability to identify, organize, and monitor tasks throughout to facilitate execution.
• Ability to contribute to and/or lead projects using accepted project management standards and techniques; coordinate contributions by others to set and meet deadlines.
• Ability to organize work, set priorities, and work within timelines, with attention to details, stakeholders, indicators, and risks.
• Ability to identify, collect, and assess indicators to monitor performance and take proactive remedial action when required.

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Job Code: 20003593
Grade: P3/P4

Role Overview

• Under the supervision of the Principal Officer, Legal Investigation, Compliance and Enforcement, the incumbent shall be responsible for providing operational services on mergers and acquisitions of the Community.
• The Program Officer will collaborate closely with cross-functional teams to ensure the successful execution of mergers and acquisitions while adhering to organisational goals and values.

Role and Responsibilities

• Evaluate applications for exemptions and for non-application of the Regulations and justification claims given under the ERCA.
• Investigate /monitor anti-competitive trade or restrictive business practices that have the effect of prevention, restriction, and distortion of competition in the region.
• Conduct investigations relating to abuse of dominant position and market power.
• Prohibit, monitor, and detect cartel behaviors in the Community and educate the public on the harmful effects of cartels.
• Assess notified and identified agreements or arrangements in the Community as provided under the Regulations and in line with the best international practices as would be applicable to the Community and under the Regulations.
• Develop and participate in mergers and acquisition strategy development.
• Analyze market trends, competitive landscapes, and industry dynamics to guide decision-making.
• Assess the financial implications of potential mergers and acquisitions, including cost synergies and revenue growth opportunities.
• Manage effective investigation and assessment of trading practices in the region in order to enhance consumer protection as enshrined under the ECOWAS Competition Rules Competition Regulations.
• Analyze acquisition and investment opportunities consistent with the ECOWAS Regulations
• Perform industry and financial analysis leading to investment recommendations.
• Develop and present the business case supporting the acquisition and recommend valuation of potential targets to senior leadership and other internal stakeholders.
• Manage a broad cross-functional due diligence team.
• Participate in legal negotiations regarding transaction-related contracts with in-house and external counsel.
• Perform any other task assigned by the supervisor.

Academic Qualifications and Experience

• Bachelor’s degree (or equivalent) in Law, Economics, Statistics, Business Administration, Law, with a specialization in Commercial/Business law, Competition, or Trade related matters International, Administrative, or Commercial Law from a recognized University.
• 5 years progressively practice experience in economics/market analysis, commercial law practice, market investigations, Competition as a lawyer in the legal office of an intergovernmental organization or government.
• Knowledge and understanding of theories, concepts and approaches relevant to competition, trade, market analysis techniques, survey methodologies. International law.
• Knowledge and understanding of international law and relevant legal and regulatory frameworks.
• Knowledge of relevant regulations and rules of regional/continental international organizations, as well as applicable jurisprudence.
• Legal and administrative expertise to analyzing a diverse range of issues and problems, in the context of mergers & acquisitions the disciplinary process, and to develop innovative and creative solutions to analyzing applications for Mergers & acquisitions and to litigate employment-related matters.
• Proven experience in mergers and acquisitions or related roles including Strong negotiation, communication, and interpersonal skills.
• Ability to work effectively in cross-functional teams and under time constraints.
• Ability to handle confidential and sensitive information.
• Proficiency in compliance management software and tools.

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

Key Competencies:

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea, or implement new methods and practices.
• Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities.
• Ability to respect chain of command in an appropriate manner.
• Ability to resolve challenges with minimal direction and/or recommend and explain solutions or alternatives for approval.
• Ability to utilize the Code of Ethics to manage self, others, information, and resources.
• Ability to mentor others and create feedback loops with supervisors, colleagues, and subordinates to build strong working relationships and improve performance.
• Contribute to maintaining the organizational unit’s performance goals and standards.
• Interpersonal skills with the ability to keep a client informed of progress or setbacks in projects related to timelines, quality, and quantity.
• Ability to proactively interact with clients and build strong, trusting relationships based on mutual respect and regular discussions.
• Ability to establish and sustain professional credibility with clients/stakeholders in a way that anticipates their needs, mitigates issues, and balances obligations with responsiveness.
• Ability to counsel, advise, consult, and guide others on matters related to assigned client service responsibilities and standards.
• Demonstrate respect for cultural differences, fairness, and ability to relate well with people from varied backgrounds, nationalities, genders, ethnicities, races, and religions.
• Understanding of diverse cultural views, especially within West Africa, with sensitivity to group differences; ability to challenge bias and practice tolerance and empathy.
• Ability to listen actively, consider people’s concerns, and apply judgment, tact, and diplomacy.
• Ability to work in a diverse and inclusive interactive environment that benefits from varied strengths.
• Responsibility for incorporating gender perspectives and ensuring equal participation of women and men in all areas of work.
• Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
• Knowledge of ECOWAS institutions, sectors, programmes, and policies.
• Knowledge of ECOWAS internal operational requirements of programs, projects, services, and systems needed to achieve performance goals.
• Knowledge of ECOWAS rules and procedures relevant to assigned responsibilities and ability to explain them clearly to others.
• Understanding of ECOWAS culture, structures, and performance issues impacting assigned responsibilities.
• Knowledge of Member States’ development trends, indicators, challenges, and opportunities relevant to assigned projects/programmes.
• Ability to study data/information from a variety of sources, identify anomalies, trends, and issues, present findings, and make recommendations.
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance, and performance.
• Knowledge and application of techniques to generate creative ideas and new approaches to meeting goals.
• Ability to use evidence and research to inform policies and programs and identify relevant sources, including stakeholders, regional institutions, and internal committees.
• Demonstrated operational computer proficiency using appropriate tools.
• Ability to effectively use graphics and tables to present numerical data, write semi-complex technical reports/proposals, and edit/check templates and letters.
• Ability to convey information clearly and concisely in a succinct and organized manner, both in writing and verbally.
• Ability to demonstrate interpersonal skills, make presentations, express opinions, and debate ideas constructively.
• Proficiency in information communication technologies (ICT).
• Fluency in oral and written expression in one of the ECOWAS official languages (English, French, or Portuguese); knowledge of an additional language is an added advantage.
• Ability to develop and implement an individual action plan for achieving specific work goals.
• Ability to identify, organize, and monitor tasks throughout to ensure effective execution.
• Ability to contribute to and/or lead projects using accepted project management standards and coordinate contributions to meet deadlines.
• Ability to organize work, set priorities, and manage time effectively while paying attention to details, stakeholders, indicators, and risks.
• Ability to identify, collect, and assess performance indicators and take proactive remedial action as required.

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Job Code: 20000133
Grade: P3 / P4

Role Overview

• Under the supervision of the Principal Officer, Staff Welfare & Employee Services, the incumbent will be responsible for developing and managing the employee relations program and advocacy initiatives.
• He/She will provide strategic advice to management on preventing and resolving grievances to foster a positive and engaged work environment.
• Additionally, the incumbent will oversee various aspects of employee and labor relations, ensuring compliance, fairness, and equity in accordance with the ECOWAS Staff Regulation.

Roles and Responsibilities

• Manage relationships with Staff Representatives & ensuring that the organization’s treatment of employees aligns with its core values and objectives.
• Manage complaints, oversee grievance procedures, and coordinate counseling services in conjunction with relevant stakeholders.
• Conduct thorough investigations and promptly resolve complex or critical industrial relations matters with efficiency and effectiveness.
• Regularly gather and analyze employee feedback at all levels to refine people’s programs and policies driving more positive outcomes.
• Provide staff members with comprehensive education on employee relations issues and create awareness and adherence to the staff regulation and the Code of Ethics.
• Assist the supervisor in developing the employee relations policies and procedures on Grievances, Complaints, and Disciplinary matters.
• Develop and periodically review guidelines addressing staff administrative concerns.
• Administer and interpret labor agreements, oversee grievance procedures, and provide labor relations support during negotiations.
• Serve as a liaison between department managers and staff members to foster effective communication and collaboration.
• Advise and counsel staff members, managers, and supervisors on personnel practices, staff regulations, policies, and employment laws.
• Ensure staff compliance with regulations and ethical standards.
• Oversee the implementation of equal employment opportunity policies.
• Maintain a comprehensive database to monitor and track all employee relations cases.
• Collect and analyze employee relations data, including investigation reports, and disciplinary records and generate reports as needed.
• Conduct Investigations and prepare documentation for all employee relations cases for the Committee.
• Facilitate grievance, disciplinary, or other employee relations meeting as required.
• Perform any other tasks that may be assigned by the supervisor.

Requirements
Academic Qualification & Experience:

• Bachelor’s Degree or equivalent in Employee and Industrial Relations, Law, Human Resources, Social Sciences, or in a similar field from a recognized University.
• Five (5) years of relevant experience in Industrial Relations in a private/public sector or international organizations.
• Experience in the practice of Labor Law Management.
• Knowledge of HR Management best practices.
• Experience in employee relations or industrial relations.
• Experience in dealing with staff representatives.
• Strong knowledge of HR policies & procedures.
• In-depth knowledge of employment legislation.
• Knowledge of human resources management operations including training, recruitment, performance management, change management, manpower planning, salary policy, pension administration, employee terms and conditions of employment, monitoring, analytics, and reporting.
• Strong understanding of Staff Regulation, directives, and relevant policies essential for effectively executing the responsibilities of the position.
• Cognitive knowledge of database creation and management, and use of specialized computer systems and programs for operationalizing a variety of HR business processes and reports.

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

ECOWAS Key Competencies:

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices.
• Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities.
• Ability to respect chain of command in an appropriate manner.
• Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval.
• Ability to utilize the Code of Ethics to manage self, others, information, and resources.
• Ability to mentor others and create feedback loops with supervisors, colleagues, and subordinates to build strong working relationships and improve performance.
• Contribute to maintaining organizational unit’s performance goals and standards.
• Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality, and quantity.
• Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions.
• Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs.
• Ability to counsel, advise, consult, and guide others on matters pertaining to assigned client service responsibilities and established client service standards.
• Demonstrate respect for cultural differences, fairness, and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion.
• Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy.
• Ability to listen actively, consider people’s concerns and apply judgement, tact, and diplomacy.
• Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths.
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
• Knowledge of ECOWAS institutions, sectors, programmes and policies.
• Knowledge of ECOWAS internal operational requirements of programs, projects, services, and systems required to achieve work assignments and meet performance goals.
• Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others.
• Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities.
• Knowledge of member states development trends, indicators, challenges, and opportunities as it relates to project/program assigned to own position.
• Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations.
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance, and performance targets.
• Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals.
• Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
• Demonstrate operational computer proficiency using appropriate tools.
• Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means.
• Exhibit interpersonal skills, make presentations, express opinions, and debate ideas with others in a constructive manner.
• Proficiency in information communication technologies (ICT).
• Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
• Ability to develop, implement an individual action plan for achieving specific work goals.
• Identify, organize, and monitor tasks throughout to facilitate execution.
• Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines.
• Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators, and risks.
• Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.

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Mandate of OAG

• The Office of the Auditor General of ECOWAS Institutions (OAG) is an independent assurance office established to assist the ECOWAS Governance Bodies, in particular, the Council of Ministers and Audit Committee to carry out oversight functions, promote good corporate governance, accountability, and value for money in all Community Institutions, Specialized Agencies and Offices.
• The OAG is mandated to conduct Community-wide financial audits, compliance audits, performance audits, Investigations, and other Special Audits.

Role Overview

• Under the supervision of the Principal Auditor, Information Systems Audit, the incumbent will provide independent assurance and advisory services on the governance, security, and effectiveness of Information and Communication Technology (ICT) systems across ECOWAS institutions and Agencies.
• The IS Auditor evaluates the design and operation of ICT controls, assesses compliance with regional and international standards, and contributes to the improvement of IT risk management, digital transformation oversight, and institutional accountability.

Roles and Responsibilities

• Execute comprehensive audits across ECOWAS institutions, agencies, and programs in line with international standards (ISACA, INTOSAI, AFROSAI-E).
• Review IT General Controls (ITGCs), application controls, cybersecurity measures, infrastructure reliability, and system change management processes.
• Evaluate compliance with ECOWAS ICT policies, information security standards (e.g., ISO 27001, COBIT, ITIL), regional data protection regulations, and broader risk governance frameworks.
• Verify the accuracy, security, and reliability of enterprise systems such as ERP (e.g., SAP, Oracle), financial systems, and HRIS platforms.
• Assess risks related to data governance, cloud adoption, disaster recovery, artificial intelligence, digital transformation, and cybersecurity threats.
• Participate in audits of system acquisition and deployment to ensure appropriate vendor selection, planning, integration, and control mechanisms.
• Support preparation of audit planning memoranda and ensure thorough audit documentation including working papers and finding memoranda.
• Develop and present high-quality written and oral reports with concise findings, risk ratings, conclusions, and actionable recommendations for the Auditor General and senior management.
• Conduct follow-up reviews to assess implementation status of prior audit recommendations and monitor management’s corrective actions.
• Support outsourced audits to ensure timely completion and quality reporting and contribute to external audit coordination.
• Maintain and enhance computerized audit software, tools, and automated techniques.
• Train other audit staff in their use and develop methods for reviewing computerized systems.
• Deliver training and coaching for audit staff and stakeholders across ECOWAS institutions on IT audit techniques, computerized audits, and succession planning.
• Coordinate with external auditors, legal authorities, administrative departments, and law enforcement as appropriate.
• May serve as expert witness in legal proceedings.
• Serve as a Super User for Governance, Risk Management, and Compliance (GRC) systems, providing risk insights and recommendations on IT and enterprise risk matters.
• Conduct or support operational, compliance, financial, and investigative audits aligned with institutional priorities.
• Contribute to the continuous review and enhancement of audit methodologies, frameworks, and tools to support a highly effective audit directorate.
• Stay current with evolving technology trends, digital innovations, and emerging audit tools relevant to modern IS audit functions.

Promote IT Governance Best Practices:

• Advise ECOWAS institutions on implementing IT governance frameworks (e.g., COBIT) to align IT investments and resources with organizational goals and ensure accountability in decision-making.

Evaluate Business Continuity and Disaster Recovery (BC/DR):

• Review the design, documentation, and testing of BC/DR plans to ensure data availability, minimal service disruption, and institutional resilience during system outages or cyber incidents.

Audit Third-Party and Cloud Service Providers:

• Assess the security, performance, and compliance of outsourced IT services, including cloud providers, to ensure proper SLA adherence, data sovereignty, and risk exposure control.

Support Digital and E-Government Audits:

• Provide assurance on the governance, security, and reliability of e-government platforms and digital public services offered by ECOWAS entities, including portals, mobile apps, and citizen databases.

Advise on Ethical Use of IT and Data:

• Monitor the ethical implications of technology use within ECOWAS—such as data misuse, algorithmic bias, and surveillance—and provide guidance to ensure adherence to institutional values and legal frameworks.
• Perform other duties as assigned in support of the Office of the Auditor General’s mandate and ECOWAS-wide audit coverage.

Academic Qualificaton & Experience
Education:

• Bachelor’s Degree in computer science or related discipline from a university of recognized standing.

Professional Certifications:

• CISA (Certified Information Systems Auditor) is desired.
• Having CRISC, CGEIT, CISSP, and ISO 27001 Lead Auditor would be an added advantage.

Experience:

• Minimum Experience Requirement:
• At least five (5) years of progressively responsible experience in planning, design, implementation, audit, and evaluation of IT systems, cybersecurity frameworks, digital platforms, and enterprise-level applications.
• Audit-Specific Competence:
• Proven experience in conducting IT audits in accordance with ISACA/INTOSAI/AFROSAI-E standards.
• Demonstrated ability to review and evaluate IT General Controls (ITGCs), application controls, and cybersecurity safeguards.
• Experience using the TeamMate+ audit management software.

Regulatory and Compliance Knowledge:

• In-depth knowledge of data protection regulations (e.g., GDPR or ECOWAS Data Protection Act), and information security frameworks (e.g., ISO/IEC 27001, NIST, COBIT 5/2019).
• Familiarity with ECOWAS ICT policy framework, regional cyber laws, and procurement policies.

Risk Management & Governance Acumen:

• Experience evaluating enterprise risk management (ERM) structures and risk registers.
• Demonstrated knowledge of IT governance structures, strategic alignment, and GRC tools (Governance, Risk, and Compliance).

Digital and Emerging Technology Literacy:

• Awareness of emerging risks related to AI, cloud services, digital transformation, remote work infrastructure, and e-government services.
• Experience auditing cloud-based systems (AWS, Azure) and third-party/vendor IT environments.

Project and System Lifecycle Oversight:

• Competence in reviewing system acquisition, digital project delivery, and post-implementation reviews.

Disaster Recovery and Continuity Assurance:

• Ability to assess and audit Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP), including testing, documentation, and resilience

Analytical and Communication Skills:

• Strong written and verbal communication skills to draft concise audit reports, communicate technical risks, and present findings to senior executives and governing bodies.
• Proven ability to influence auditee cooperation and foster improvements without compromising independence.

Cross-Functional Collaboration Experience:

• Demonstrated history of working across finance, legal, procurement, IT, and HR teams during audits.

Key Competencies:
Leadership:
Strategic Thinking and Foresight:

• Ability to anticipate long-term IT and audit trends, assess emerging risks (e.g., AI, cybersecurity), and align audit priorities with organizational strategy.

Decision-Making Under Uncertainty:

• Ability to make sound, defensible decisions in complex or ambiguous situations, particularly when evaluating residual risks or incomplete data.

Emotional Intelligence and Integrity:

• Ability to maintain composure, self-awareness, and professionalism under pressure, while demonstrating empathy and fairness at work.

Change and Agility:

• Ability to champion innovation, manage resistance to change, and promote adaptive thinking within audit environments.

Conflict Management and Negotiation:

• Skilled in resolving conflicts objectively and diplomatically, especially when audit findings are contested or sensitive.

Cross-Functional Collaboration:

• Ability to collaborate with multidisciplinary teams (Legal, HR, Finance, Procurement) and foster mutual understanding of risks and control implications.

Cultural and Political Sensitivity:

• Demonstrates cultural awareness and tact in engaging with diverse institutions and stakeholders across ECOWAS member states.

Communication and Presentation Skills:

• Ability to distil technical audit issues into clear, actionable messages.

Results Orientation and Accountability:

• Committed to delivering high-impact audit results on schedule and demonstrating accountability in both individual and team performance.

Client Service Orientation:

• Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality, and quantity.
• Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions.
• Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs.
• Ability to counsel, advise, consult, and guide others on matters pertaining to assigned client service responsibilities and established client service standards.

 Multicultural Sensitivity & Advocacy:

• Demonstrate respect for cultural differences, fairness, and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race, and religion.
• Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy.
• Ability to listen actively, consider people’s concerns and apply sound judgement, tact, and diplomacy.
• Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths.
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Ability to encourage, empower, and advocate for people in an unbias and transparent manner.

Analytical & Critical Thinking:

• Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations.
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance, and performance targets.
• Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals.
• Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.

Communication:

• Demonstrate operational computer proficiency using appropriate tools.
• Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means.
• Exhibit interpersonal skills, make presentations, express opinions, and debate ideas with others in a constructive manner.
• Proficiency in Information Communication Technologies (ICT).
• Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.

Planning and Implementation:

• Ability to develop and implement an individual action plan for achieving specific work goals.
• Identify, organize, and monitor tasks throughout to facilitate execution.
• Ability to contribute effectively to audit project execution in line with established standards and techniques, while coordinating input from others to ensure deadlines are consistently met.
• Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators, and risks.
• Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.

Knowledge of ECOWAS:

• Knowledge of ECOWAS institutions, sectors, programmes, and policies.
• Knowledge of ECOWAS internal operational requirements of programs, projects, services, and systems required to achieve work assignments and meet performance goals.
• Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others.
• Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities.
• Knowledge of member states development trends, indicators, challenges, and opportunities as it relates to project/programme assigned to own position.

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Job Code: 20000131
Grade: G6/G7

Role Overview

• Under the supervision of the Employee Data Management & Reporting Officer, the incumbent shall ensure the accuracy of all data entry and maintaining procedures for data collection, input, management, and quality control.
• In addition, he/she will be responsible for overseeing data entry, ensuring data integrity, generating reports, and supporting HR functions with a focus on data accuracy and compliance through, written and verbal communication and ensuring real-time employee details are achieved as at required.

Role and Responsibilities

• Extract data from the available ERP system such as SAP as required and generate requested reports for the organization.
• Compile and gather data for processing and entering databases.
• Enter employee information into HR databases and systems.
• Organize, enter, and process data relating to staff details.
• Check and verify data relating to staff details.
• Maintain databases for various types of activities and functionalities.
• Enter and retrieve data from a database relating to administrative tasks and functions of staff members.
• Assist in generating and analyzing HR reports to provide insights into key metrics such as headcount, turnover, and diversity.
• Prepare ad-hoc reports for HR management and other departments as needed.
• Ensure compliance and record-keeping with data protection regulations and ECOWAS Institution policies.
• Maintain and update employee records, including personnel files, under legal requirements.
• Handle data processing operations relating to specific or multiple projects.
• Support HR systems and technology-related initiatives and generate requested reports and data for the organization.
• Retrieve data from databases.
• Assist employees with inquiries related to HR data, ensuring confidentiality, and providing accurate information.
• Conduct routine verification of data entered the database.
• Perform any other task as assigned by the supervisor.

Academic Qualifications and Experience

• Brevet de Technicien Superieur (BTS) /Ordinary National Diploma(OND) in Information Technology, Statistics or in a similar field from a recognized University.
• Eight (8) years’ experience in Information technology, data management, and/or administrative experience in a private/public sector or international organizations.
• Excellent mastery and usage of MS Excel for data processing, Analysis, Reporting and Visualization.
• Proficiency in using ERP systems such as SAP in performing skilled administrative and specialized technical tasks, and understanding of HR principles, work processes using SAP, and their application to respond to and resolve HR queries.
• Ability to compile and gather data, files, and documentation in an organized manner and in line with compliance standards using relevant ERP systems where necessary.
• Experience of database creation and management, and use of specialized computer systems and programs for operationalizing a variety of HR business processes and reports.
• Broad knowledge of information technology/information management particularly as it relates to HR systems analysis, content management solutions, application development, and project management.
• Strong analytical and problem-solving/troubleshooting skills.

 Age Limit: Be below 50 years old. This provision does not apply to internal candidates.

Key Competencies:

• Demonstrated experience leading group conversations to provide participants with opportunities to exchange information, ideas, or awareness and/or elicit feedback.
• Good networking and teamwork skills with an ability to positively influence co-workers when faced with challenges and to help trigger solutions and build confidence.
• Ability to motivate self and/or others to engage in and successfully complete tasks at hand.
• Ability to lead in the management of own career and performance and to seek assistance/coaching when required.
• Excellent work ethic, positivity, motivation, flexibility, problem-solving, critical thinking, and conflict resolution to carry out tasks associated with the position.
• Ability to take initiative to resolve problems and improve quality and/or quantity of work.
• Ardent desire to help others and capacity to empathize to generate mutual understanding.
• Ability to work as part of a team in supporting and addressing the needs of clients and stakeholders.
• Ability to manage own time effectively, multitask, and contribute to meeting client service/stakeholder management standards and objectives related to assigned responsibilities.
• Ability to work with people from various cultural backgrounds, and to understand interests, needs, and perspectives to prevent/address misunderstandings and complaints.
• Excellent interpersonal skills and ability to understand diverse cultural differences, especially within West Africa.
• Ability to listen attentively to people’s ideas, requests, and concerns, and to understand, internalize, and communicate the need for diversity management in everyday workplace practices in accordance with ECOWAS rules/policies.
• Ability to factor in diversity when providing services, responding to requests, and recognizing and releasing preconceived notions and stereotypical views of certain groups and individuals.
• Basic understanding of the ECOWAS organization mandate and its functions.
• Knowledge of ECOWAS routine procedures and practices as it relates to assigned responsibilities (e.g., interpretation of regulations) and work tools (e.g., technology).
• Ability to apply ECOWAS standards for emailing, reporting, producing correspondence, etc., and to keep records, produce reports, and manage information pertaining to assigned work.
• Ability to explain ECOWAS programs and projects relevant to tasks and demonstrate understanding of data used by the department/institution/agency, including knowing where data resides in the system, the ability to see how the data in the system interrelates, and how data entries and changes may impact other parts of the system.
• Excellent numeracy skills with the ability to collect, collate, classify, and summarize data systematically.
• Demonstrated ability to contribute to and/or implement new or changed processes or procedures in accordance with instructions and/or best practices (e.g., verification procedures, approval processes, classification procedures, filing processes).
• Detail-oriented with an ability to identify inconsistencies, errors, or concerns and to present findings clearly and concisely.
• Good creative thinking skills and ability to use initiative in the generation of alternative solutions to processing problems (e.g., quality, quantity, turnaround time).
• Ability to gather, analyze, and arrange information and data in a logical sequence.
• Ability to provide useful feedback when asked and to use feedback constructively when given by supervisors, co-workers, or clients.
• Demonstrated ability to use computers with superior word-processing skills and proficiency in the use of databases (e.g., Access), spreadsheets (e.g., Excel), inter/intranet, email, and social media.
• Ability to relay/redirect complete and accurate messages to appropriate persons or departments.
• Tact, diplomacy, and well-developed interpersonal skills.
• Fluency in one of the three ECOWAS official languages (English, French, or Portuguese).
• Well-established time management skills with the ability to make well-considered/reasoned work plans independently and to follow through until all activities are fully implemented.
• Ability to use action planning skills, develop work goals, and identify the steps needed to achieve goals.
• Ability to understand and contribute to team or work unit goals, plans, activities, and collective decision-making processes.
• Ability to set and coordinate day-to-day functions for the office and those supported, by following semi-routine administrative practices (e.g., in time management and organizing work tasks over a set period).
• Well-developed concentration and organizational skills to meet deadlines and produce documents accurately and in accordance with office standards and practices.

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Job Code: 20000574
Grade: P5

Role Overview

• Under the supervision of the Director, Education, Science and Culture, the incumbent develops Programmes, Projects, and activities relating to Education and Training in the ECOWAS Region in line with regional, continental, and global priorities and ensures implementation of agreed thematic areas through consultation, interaction, capacity building, general coordination, and documentation.
• This position, therefore, requires a blend of cognitive, psycho-motor, and affective skills.

Roles and Responsibilities
Manage, coordinate, facilitate, and promote the implementation of ECOWAS Education priority projects relating to.

• Higher Education, including Academic mobility.
• Equivalence of certificates and harmonization of Education Systems.
• Technical and Vocational Education and Training (TVET) and   Entrepreneurship.
• Basic Education.
• Education and Training of Girls, women, and other vulnerable groups.
• School Health and Nutrition.
• Popularization of the teaching of Science, Technology, Engineering (STEM) and other fields of strategic importance to the ECOWAS region.
• Teacher Training and Development.
• Education Management Information Systems (EMIS).
• Quality of Education at all levels and in all ramifications.
• Early Childhood Development.
• Education for the Culture of Peace.

Academic Qualifications & Experience

• Master’s degree (or equivalent) in Education; Primary education, Social Sciences, or a field relevant to international development assistance from a recognized university.
• 10 years of professional experience, including 2 years of relevant international work and 2 years at a supervisory level.
• Technical knowledge of theories, principles, and methods in areas of education, primary education, scientific innovation and/ social sciences.
• Knowledge of theories and practices in programme and project management in education, monitoring and evaluation, training and capacity development in education, alternative basic education, curriculum development and promoting of science.
• Solid knowledge of ECOWAS policy on cultural affairs and related areas, and a strong appreciation of the role of culture in empowering and enabling other actors.

Key Competencies:

• Ability to lead in assigned programs and projects by providing the necessary managerial and operational expertise required for the fulfilment of the organization’s mandate (e.g. establish networks and benchmarks).
• Ability to lead by example and organize teamwork to encourage cooperation to achieve targeted results, champion and build momentum for change and to bring about employee engagement; develops and implements internal controls for pilot Program to manage potential barriers to implementation.
• Excellent self-management skills, demonstrating ethics and integrity and displaying due regards for internal controls of rules, delegations, and transparency.
• Ability to bring together complementary skills/expertise, assess individual contributions and recognize/address accomplishments and shortcomings in a manner that brings continued success to the organization.
• Knowledge of program management at the level usually acquired from a certification in program management (e.g. Managing Successful Programmes (MSP) or Program Management Professional PgMP).
• Ability to research benchmarks and trends to bring about the best recommendations for the development and improvement of programs/projects that will best serve the community/organization.
• Well-developed networking and interpersonal skills to seek feedback, information, and data from a network of professionals from multiple countries/sectors/organizations and to identify and prioritize the most critical community requirements.
• Ability to manage and co-ordinate client management initiatives (e.g. feedback loops, surveys, studies, needs assessments) and make recommendations.
• Ability to develop and implement best practices in client services (e.g. dashboards, incentive management, feedback mechanisms).
• Ability to develop and implement stakeholder management plans, programs, and initiatives to obtain buy-in on new initiatives, to better understand dissenting views, to obtain resources and to increase perceptions of success.
• Diplomacy, tact, and respect of other people from varied backgrounds, understanding diverse cultural views especially within west Africa with the ability to convert diversity into opportunities to improve program/operational outcomes.
• Ability to create a diverse and inclusive interactive environment that benefits from diverse strengths bringing together innovative practices.
• Ability to remain objective in appraisals, evaluations and in managing conflict regardless of cultural differences positions, gender issues or opinions, and encourages staff to overcome cultural and gender barriers and background differences.
• Ability to serve the interest of a culturally diverse multinational teams/organizations/communities and some disable groups without prejudice, bias, or sympathy to a select group.
• Solid understanding of the ECOWAS organizational structure, associated dynamics and expectations as required to collaborate, participate, contribute, and lead effectively.
• Applied knowledge of the Community mandate, strategic plan/priorities as well as the economic, political, and social state/trends of member states, especially as pertains to own scope of work.
• Knowledge of ECOWAS best practices, program management approaches and research techniques to lead and/or contribute to the development or assessment of programs, projects, or initiatives.
• Superior knowledge of the rules and procedures of ECOWAS to appropriately interpret and apply directive text, provide technical advice, coach others, and assess performance.
• Ability to analyze a situation by way of indicators (e.g. performance, technical) to assess the costs, benefits, risks, and chances for success, in deciding.
• Ability to pull together information from different sources to identify the source of problems, consequences of alternative courses of action, potential obstacles, and ways to avoid the problem in the future.
• Ability to break down very complex situations/information into simple terms (using charts, diagrams, effective expository writing) to explain recommendations and conclusions aimed at solving problems or improving operations/programs/projects.
• Ability to develop new insights into situations, apply innovative solutions to problems and to design new methods of addressing issues/disconnects where established methods and procedures are inapplicable, unavailable, or no longer effective.
• Proficiency in oral and written French and English languages.
• Ability to communicate with impact, clearly and concisely in a succinct and organized manner conveying credibility & confidence when making presentations, setting expectations, and explaining complex issues.
• Ability to listen intently and correctly interpret messages from others and respond appropriately.
• Accomplished technical writing skills (e.g. proposals, terms of reference, program assessments, blueprints, business processes) with well-developed editing.
• Ability to give honest feedback, provide recognition, address shortcomings, and motivate direct reports to work at peak performance.
• Fluency in one of the three ECOWAS official languages (English, French & Portuguese).
• Superior organizational and project/program management skills with significant experience identifying timelines, targets, costs, and resources necessary to deliver on operational/program/project outputs.
• Ability to set effective goals and targets for self, others, and the work unit and adjusting work or project priorities in response to changing circumstances.
• Ability to identify gaps affecting the achievement of program/project expectations and to design and implement intervention plans required to build the desired capacity (e.g. training, structural realignment, partnerships, reallocation of resources.
• Ability to implement rigorous monitoring, and evaluation practices and to set in place regular reporting schedules relevant to key outputs (e.g. management indicators, project milestones, program results, processing targets).
• Ability to plan, organize, and control resources, procedures, and protocols to achieve specific goals.

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

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Job Code: 20000426
Grade: P2/P3

Role Overview

• Under the guidance and direct supervision of the Head of Democracy & Good Governance Division, the officer’s main tasks and responsibilities will be to support the work of the Division in promoting the Anti-corruption and Accountability Agenda in ECOWAS Member States as articulated in the Supplementary Protocol on Democracy and Good Governance.

Role and Responsibilities

• Contribute to the development and implementation of programs meant to support and strengthen Member States' institutions to prevent and combat corruption and corruption-related activities.
• Organize training programmes for Civil Society Organizations (CSOs) and anti-graft institutions in Member States on corruption prevention; assist in monitoring programs and their implementation, and review relevant documents and reports.
• Identify problems and issues to be addressed and initiate corrective actions; liaise with relevant stakeholders and ensure follow-up actions.
• Research, analyze, and present information gathered from diverse sources with a focus on corruption risk assessments and recommend mitigation strategies.
• Provide support and expertise for the coordination of policy development on anti-corruption, including reviewing and analyzing issues and trends, and preparing evaluations or other research activities and studies.
• Organize and prepare written outputs such as policy and programmatic reports, background papers, analyses, report sections, studies, and inputs to publications relevant to the division’s work.
• Provide backstopping to consultative meetings, conferences, workshops, etc.; identify participants, and prepare documents and presentations.
• Collaborate and coordinate with partners, Member States' anti-corruption institutions, and other relevant entities such as CSOs on anti-corruption matters, with a focus on integrity and accountability.
• Serve as the Desk Officer to the Network of Anti-Corruption Institutions in West Africa (NACIWA); coordinate the Annual General Meetings, workshops, and capacity-building needs of the Network.
• Monitor and review best practices, methodologies, and programmes in anti-corruption.
• Assist the Head of the Division in reporting on the division’s activities.
• Perform other relevant duties as required or assigned by the supervisor.

Academic Qualifications and Experience

• Minimum of bachelor’s degree in Law: preferably in International Law or Criminal Law, Political Science, Development Studies, Social Sciences from a university of recognized standing.
• At least three (3) years of progressively responsible professional experience in one or several of the following areas is required: working within or providing advisory services to anti-corruption bodies; investigating and/or prosecuting corruption cases in an anti-corruption agency, law enforcement, prosecution services or the judiciary.
• Experience in anti-corruption, compliance, law enforcement, or governance. Strong communication, advocacy, and stakeholder engagement skills.
• Experience in developing, implementing, and evaluating technical assistance programmes for anti-corruption and/or governance related work in international organizations or non-governmental organizations.
• Work experience at the international level including within the ECOWAS sub region or similar international organizations, particularly in servicing intergovernmental bodies.

 Age Limit: Be below 50 years old. This provision does not apply to internal candidates.

Key Competencies:

• Ability to lead in the execution of tasks, contacting colleagues and contributors as needed making decisions to ensure tasks are completed as expected.
• Ability to guide own work by setting and monitoring goals with strong personal initiative and commitment to ECOWAS.
• Ability to model and advocate for compliance, good work ethics, flexibility, and persistence to get job done coupled with an ability to influence positive teamwork and cooperation.
• Ability to lead small teams to carry out semi-routine work including assigning work, training, and checking work.
• Excellent interpersonal skills to engage with clients in positive exchanges that establish mutual expectations and understandings and reduce uncertainties and conflicts.
• Ability to keep a client informed on matters of relevance to expectations, establishing “bring forward” systems and introducing other procedures/techniques to ensure that service standards are maintained.
• Ability to make decisions based on guidelines, procedures and precedents and maintain confidentiality and discretion with clients/stakeholders.
• Good judgement and demonstrated ability to be assertive – rather than passive or aggressive when interacting with clients.
• Well-developed problem-solving, critical thinking and conflict resolution skills.
• Ability to perceive the moods and feelings of others, and to understand the attitude, interests, needs, and perspectives of others.
• Well-developed ability to relate well with people from varied backgrounds, open to understanding diverse cultural differences especially within west Africa.
• Ability to listen attentively to people’s ideas, requests, and concerns and to explain to others the need for diversity management in everyday workplace practices.
• Ability to factor in diversity when providing services, responding to requests, recognizing, and releasing preconceived notions and stereotypical views of certain groups and individuals.
• Basic understanding of the ECOWAS organization mandate and its functions.
• Ability to explain the functional area assigned to and the contributions it makes to the organization and its mandate.
• Knowledge of ECOWAS semi-routine procedures, processes, and practices as it relates to assigned responsibilities and information systems.
• Ability to apply ECOWAS standards in emailing, reporting, correspondence, etc. and to contribute to implementing associated changes as directed.
• Ability to carefully review and check the accuracy of information in work reports provided by management, management information systems or other individuals.
• Good knowledge of office monitoring indicators of relevance to own work (e.g. travels, purchases, accounts, meetings, etc.) and ability to provide brief reports or updates.
• Ability to edit, check, track and review documents prepared by others and reorganize data or information according to instructions using latest technology.
• Efficiently retrieves, inputs, edits, formats, transmits, and links electronic file data used for analysis and understands basic data management operations.
• Ability to condense information and/or produce concise summary notes to help others with decision-making, problem solving and/or assessment work.
• Proficiency communicating orally and in writing in English and French languages.
• Demonstrated computer skills to communicate using tools such as email, Skype, word processing, excel, social media, etc. and to write and format documents appropriately for presentation, the web, proposals, reports, and other documents.
• Ability to proofread, edit and revise documents to ensure documents are grammatically correct, follow standard conventions for punctuation and mechanics and formatted in accordance with ECOWAS communication standards.
• Ability to relay/redirect complete and accurate messages to appropriate persons/departments.
• Fluency in one of the three ECOWAS official languages (English, French & Portuguese)
• Ability to organize information or materials for others, solving minor problems and checking for completeness and compliance to standards or instructions.
• Knowledge of techniques to prioritize tasks in fast paced workplace with frequent interruptions and moving deadlines and adaptability/ flexibility to meet work expectations.
• Understanding and adherence to the policies, procedures and guidelines required to support the ECOWAS planning cycle at the individual and organizational level.
• Good initiative with an ability to identify what needs to be done and act before being asked or required to

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Job Code: 20002382
Grade: P3 / P4

Role Overview

• The Program Officer Internet and Cybersecurity will work under the supervision of the Principal Program Officer Internet, Cybersecurity & e-Applications to promote the development of internet use and services as well as conduct activities towards the securing the ECOWAS cyberspace.

Roles and Responsibilities

• Conduct projects and initiatives aimed at fostering the development of Internet and the fight against cybercrime.
• Promote affordable Internet access and services in the ECOWAS region.
• Contribute to the implementation of ECOWAS cybersecurity agenda.
• Contribute to the definition of needs and requirements from Member States in the region on Cybersecurity and cybercrime.
• Prepare related assessment reports to ensure that needs of Member States are well identified in terms of Cybersecurity and cybercrime.
• Follow the evolution of major trends in regulatory, policy and legislation in the areas of responsibility (Internet and Cybersecurity).
• Analyse, identify internet policy and regulatory issues, requiring the attention of the ECOWAS region.
• Conduct the West Africa Internet Governance Forum (WAIGF) and coordinate the Internet Governance position for West Africa for adoption by Member States governments.

Requirements
Academic Qualification & Experience:

• Bachelor’s Degree (or equivalent) in Computer Science, Computer Engineering, Business Systems Analysis & Design, Information Systems Management, or any related ICT field from a university of recognized standing.
• At least 5 years progressively responsible experience in the Information and Communication Technology (ICT) field, specifically in relation to ICT applications and Internet.
• Knowledge and practical experience in managing data base, projects planning, web design, development, implementation and maintenance of information and communication technologies.
• Good knowledge of International Organization ICT infrastructure and it strategy as it relates to user area(s).
• Knowledge of all aspects of the design, development, management, implementation and maintenance of complex web projects using web content management systems and technologies.
• Knowledge of relevant high-level web programming languages (PHP, ASP, ASP.NET, HTML, CSS, etc.) and programming skills, including structured/object-oriented design, relational systems (MS-SQL/MySQL), web platforms (Linux/Apache/Windows), scripting (JavaScript, jQuery, Perl, Linux shell scripts) and query languages.
• Excellent analytical skills and the ability to document problems.
• Effective time management skills and multi-tasking capabilities.
• Ability to draft precise and complete analytical reports.
• Ability to work independently and effectively all at levels of a collaborative team environment.
• Excellent communication skills, both oral and written.

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

ECOWAS Key Competencies:

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices.
• Ability to lead a team of trainees/junior staff and instil a spirit of teamwork to engage employees and achieve a well-defined set of activities.
• Ability to respect the chain of command in an appropriate manner.
• Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval.
• Ability to utilize the Code of Ethics to manage self, others, information and resources.
• Ability to mentor others and create feedback loops with supervisors, colleagues and subordinates to build strong working relationships and improve performance.
• Contribute to maintaining the organizational unit’s performance goals and standards.
• Interpersonal skills with the ability to keep a client informed of progress or setbacks in projects of relevance to the timeline, quality, and quantity.
•  Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions.
• Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their needs mitigates issues and carefully balances professional obligations with the need to be sensitive and responsive to their needs.
• Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards.
• Demonstrate respect for cultural differences, fairness, and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion.
• Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy.
• Ability to listen actively, consider people’s concerns and apply judgment, tact and diplomacy.
• ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths.
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
• Knowledge of ECOWAS institutions, sectors, programmes, and policies.
• Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals.
• Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others.
• Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities.
• Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
• Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations.
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets.
• Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals.
• Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
• Demonstrate operational computer proficiency using appropriate tools.
• Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means.
• Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner.
• Proficiency in information communication technologies (ICT).
• Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
• Ability to develop, implement an individual action plan for achieving specific work goals.
•  Identify, organize and monitor tasks throughout to facilitate execution.
• Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines.
• Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks.
• Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.

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Job Code: 20000159
Grade: P5

Role Overview

• The Principal Programme Officer (PPO) Telecommunications & Post Policy and Regulation will work with the Director Digital Economy & Post to carry out the implementation of Post and Telecommunication/ICT programmes, with a focus on harmonising policy and regulatory frameworks for the development of the digital economy sector, developing regional telecommunication infrastructure and postal sector development.

Roles and Responsibilities

• Oversee the development and implementation of the programmes, projects and activities of the Division.
• Contribute to the formulation of regional strategy and policies for the Telecommunications/ICT and Post sectors.
• Lead the harmonization of policies and regulatory frameworks process towards establishing a common Telecommunications/ICT market.
• Initiate and coordinate the elaboration and adoption of Community legislation in the Telecommunications/ICT and Post sectors.
• Promote the development of broadband infrastructure within the ECOWAS region and their interconnection.
• Facilitate the harmonization of the management of the radio-frequency spectrum to optimize its use.
• Promote the modernization of the postal sector to facilitate financial inclusion for all and the use of innovative products and services.
• Provide leadership for closer co-operation between postal administrations to optimise mail routing within the region.
• Assist in maintaining functional and technical cooperation networks with heads of relevant regional and international organizations in the fields of Telecommunication/ICT and Post.

Academis Qualificaton & Experience

• Master’s degree (or equivalent) in Telecommunications/Electronics Engineering, Postal and Financial Services, Economics, Law, public administration management or any related field from a university of recognized standing.
• 10 years progressively responsible experience in the Planning, Design, Development, Implementation and Evaluation of Information Systems and Telecommunications Programmes.
• 5 years at a supervisory level.
• knowledge of ICT and postal sector benchmarks for performance, enhance services and performance management with demonstrated ability to lead a programme transformation.
• Demonstrated knowledge of infrastructure project management and development and infrastructure service delivery.
• Demonstrated knowledge and understanding of the history, political context, and background of the policy area in a sector or field of operation (e.g Postal Policy Regulation, etc) to assist in development and use of a sound evidence base policy formulation and implementation.
• Good ability to establish and maintain effective relationships with postal administrations, government officials, professional associations in the postal sector and development partners.

Key Competencies:

• Ability to lead in assigned programs and projects by providing the necessary managerial and operational expertise required for the fulfillment of the organization’s mandate.
• Ability to lead by example and organize teamwork to encourage cooperation to achieve targeted results, champion and build momentum for change and to bring about employee engagement; develops and implements internal controls for pilot program to manage potential barriers to implementation.
• Ability to respect chain of command in an appropriate manner.
• Excellent self-management skills, demonstrating ethics and integrity, confidentiality and displaying due regards for internal controls of rules, delegations and transparency.
• Ability to bring together complementary skills/expertise, assess individual contributions and recognize/address accomplishments and shortcomings in a manner that brings continued success to the organization.
• Knowledge of program management at the level usually acquired from a certification in program management.
• Ability to research benchmarks and trends to bring about the best recommendations for the development and improvement of programs/projects that will best serve the community/organization.
• Well-developed networking and interpersonal skills to seek feedback, information and data from a network of professionals from multiple countries/sectors/organizations and to identify and prioritize the most critical community requirements.
• Ability to manage and co-ordinate client management initiatives and make recommendations.
• Ability to develop and implement best practices in client services.
• Ability to develop and implement stakeholder management plans, programs and initiatives to obtain buy-in on new initiatives, to better understand dissenting views, to obtain resources and to increase perceptions of success.
• Ability to be diplomatic, tactful and respect other people from varied backgrounds, understanding diverse cultural views especially within West Africa with the ability to convert diversity into opportunities to improve program/operational outcomes.
• Ability to create a diverse and inclusive interactive environment that benefits from diverse strengths bringing together innovative practices.
• Ability to remain objective in managing conflict regardless of cultural differences /positions, gender differences, and encourage other staff to overcome cultural and gender bias and differences.
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Ability to serve the interest of culturally diverse multinational teams/organizations/communities and people with disability without prejudice and bias.
• Understanding of the ECOWAS organizational structure, associated dynamics and expectations as required to collaborate, participate, contribute, and lead effectively.
• Knowledge of the ECOWAS mandate, strategic plan/priorities as well as the economic, political and social situation and trends in member states, as pertains to own scope of work.
• Knowledge of ECOWAS best practices, program management approaches and research techniques to lead and/or contribute to the development or assessment of programs, projects or initiatives.
• Knowledge of the ECOWAS rules and procedures to appropriately interpret and apply directive text, provide technical advice, coach others, and assess performance.
• Ability to analyze a situation by using indicators to assess the costs, benefits, risks, and chances for success, in making decisions.
• Ability to pull together information from different sources to identify the cause of problems, consequences of alternative causes of action, potential obstacles, and ways to avoid the problem in the future.
• Ability to break down very complex situations/information into simple terms to explain recommendations and conclusions aimed at solving problems or improving operations/programs/projects.
• Ability to develop new insights into situations, apply innovative solutions to problems and to design new methods of addressing issues or disconnects where established methods and procedures are inapplicable or no longer effective.
• Ability to communicate with impact, clearly and concisely in a succinct and organized manner conveying credibility & confidence when making presentations, setting expectations, and explaining complex issues.
• Ability to listen intently and correctly interpret messages from others and respond appropriately.
• Accomplished technical writing and editing skills.
• Exhibit active listening skills to encourage stronger communication amongst team members, to show care and make them feel valued and to drive employee engagement in all institutions and agencies.
• Ability to give constructive feedback, provide recognition, address shortcomings and motivate direct reports to work at peak performance.
• Proficiency in information communication technologies (ICT).
• Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
• Organizational and project/program management skills with significant experience identifying timelines, targets, costs, and resources necessary to deliver on operational/program/project outputs in line with result-based management approach.
• Ability to set effective goals and targets for self, others, and the work unit and adjusting work or project priorities in response to changing circumstances.
• Ability to use participatory approach in project planning and identify gaps affecting the achievement of program/project expectations and to design and implement intervention plans required to build the desired task.

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

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Job Code: 20002782
Grade: P5

Role Overview

• Under the supervising of the Director of Communication Keep data organized, safe and available is the main task.
• This involves maintaining paper files, electronic files, or even databases. Inputting, organizing, and retrieving information from these systems.

Roles and Responsibilities

• Supervise maintenance of accurate information about the ECOWAS Community and its institutions.
• Manage data about ECOWAS Commission and other ECOWAS institutions, new acquisitions including reports, publications, and research for cataloguing.
• Develops online guides for easy access.
• Supervise the storage, archiving and develops on- line guides for retrieval of the Commissions’ documents.
• Supervise document control activities by reviewing and editing prior to them being sent to ECOWAS Commission and other ECOWAS institutions and departments or archived.

Academic Qualifications & Experience

• Master’s degree or equivalent in Library, Archiving and Documentation or related field from a university of recognized standing.
• 10 years of experience in Library, Archiving and Documentation services of which at least 2 years relevant international experience and 2 years at a supervisory level.
• Experience with documentation, performance, and financial information management systems such as Documents, Conference and Production Management System (DCPMS) and an enterprise resource planning system like SAP/UMOJA.
• Proven competence in developing content and implementing communication strategies to broaden awareness of programmes and priorities.
• Knowledge in drafting communications strategies and plans to ensure visibility across key audiences, including the media.
• Knowledge and understanding of theories, concepts and approaches relevant to sector, functional area, or another specialized field.
• Thorough knowledge of ECOWAS rules and regulations on the control and limitation of documentation and meetings servicing.

Key Competencies:

• Ability to lead in assigned programs and projects by providing the necessary managerial and operational expertise required for the fulfilment of the organization’s mandate (e.g. establish networks and benchmarks).
• Ability to lead by example and organize teamwork to encourage cooperation to achieve targeted results, champion and build momentum for change and to bring about employee engagement; develops and implements internal controls for pilot Program to manage potential barriers to implementation.
• Excellent self-management skills, demonstrating ethics and integrity and displaying due regards for internal controls of rules, delegations, and transparency.
• Ability to bring together complementary skills/expertise, assess individual contributions and recognize/address accomplishments and shortcomings in a manner that brings continued success to the organization.
• Knowledge of program management at the level usually acquired from a certification in program management (e.g. Managing Successful Programmes (MSP) or Program Management Professional PgMP).
• Ability to research benchmarks and trends to bring about the best recommendations for the development and improvement of programs/projects that will best serve the community/organization.
• Well-developed networking and interpersonal skills to seek feedback, information, and data from a network of professionals from multiple countries/sectors/organizations and to identify and prioritize the most critical community requirements.
• Ability to manage and co-ordinate client management initiatives (e.g. feedback loops, surveys, studies, needs assessments) and make recommendations.
• Ability to develop and implement best practices in client services (e.g. dashboards, incentive management, feedback mechanisms).
• Ability to develop and implement stakeholder management plans, programs, and initiatives to obtain buy-in on new initiatives, to better understand dissenting views, to obtain resources and to increase perceptions of success.

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

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Job Code: 20000532
Grade: P3/P4

Role Overview

• Reporting to the PPO, Investment Promotions and Payment Settlement Systems, the Payment Systems Program Officer will support the formulation and implementation of programs and action plans to facilitate the emergence of an integrated financial markets in the region.

Role and Responsibilities

• Develop short, medium, and long-term work programs and action plans to facilitate the integration and development of financial markets in the region.
• Facilitate networking among financial sector participants in the region and develop linkages to the global financial market to increase investment.
• Facilitate interconnectivity of financial markets infrastructure in member-states to engender free flow of capital across borders.
• Support implementation of short, medium, and long-term work programs and action plans for regional investment facilitation through enhancement of financial intermediation in the region.
• Facilitate the harmonization of listing requirements on the stock exchanges in the region.
• Collaborate with associations and institutions in the regional and international financial sector to facilitate the adoption of best practices on the stock exchanges and financial markets in the region.
• Collaborate with financial markets stakeholders to promote cross listings and the establishment of a regional stock exchange with diversified linkages in members states.
• Promote activities that will increase the use of diverse financial market instruments and institutions in raising capital for business in the region.
• Collaborate with stakeholders the insurance industry to promote a regional risk mitigation and management framework and instruments for cross border business risks management the region.
• Collaborate and organize meetings with experts and donors as necessary to promote the Regional financial markets.
• Perform other related duties as may be assigned by the PPO Investment Promotion and Financial Markets Development.

Academic Qualifications and Experience

• Bachelor’s degree (or equivalent) in Business Administration/ Management, Economics, Finance, Banking or in a closely related field from a recognized university.
• A professional qualification in Finance, Banking and allied professions will be an added advantage.
• 5 years of professional experience in industry, private sector or in an international organization in industry and private sector promotion, with at least 3 years’ experience at supervisory level.
• Understanding of the functioning and operation of financial markets and respective financial markets infrastructure.
• Understanding of best practice financial markets and financial markets infrastructure governance and regulatory frameworks in a regional environment.
• Knowledge of institutional capacity building initiatives and experience in program planning, implementation, monitoring, and evaluation.
• Experience in establishing linkages to improve access to finance, employment, and business advisory services in a regional environment.
• Understanding of the development sector.
• Technical capacity to lead formulation and implementation of comprehensive policy framework for financial markets governance in a regional environment.

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

Key Competencies:

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea, or implement new methods and practices.
• Ability to lead a team of trainees/junior staff and instil a spirit of teamwork to engage employees and achieve a well-defined set of activities.
• Ability to respect the chain of command in an appropriate manner.
• Ability to resolve challenges with minimal direction and/or recommend and explain solutions or alternatives for approval.
• Ability to utilize the Code of Ethics to manage self, others, information, and resources.
• Ability to mentor others and create feedback loops with supervisors, colleagues, and subordinates to build strong working relationships and improve performance.
• Contribute to maintaining the organizational unit’s performance goals and standards.
• Interpersonal skills with the ability to keep a client informed of progress or setbacks in projects related to timelines, quality, and quantity.
• Ability to proactively interact with clients and build strong, trusting relationships based on mutual respect and regular discussions.
• Ability to establish and sustain professional credibility with clients/stakeholders in a way that anticipates needs, mitigates issues, and balances obligations with responsiveness.
• Ability to counsel, advise, consult, and guide others on matters related to assigned client service responsibilities and standards.
• Demonstrated respect for cultural differences, fairness, and ability to relate well with people from varied backgrounds, nationalities, genders, ethnicities, races, and religions.
• Understanding of diverse cultural views, especially within West Africa, with sensitivity to group differences; ability to challenge bias and practice tolerance and empathy.
• Ability to listen actively, consider people’s concerns, and apply judgment, tact, and diplomacy.
• Ability to work in a diverse and inclusive interactive environment that benefits from varied strengths.
• Responsibility for incorporating gender perspectives and ensuring equal participation of women and men in all areas of work.
• Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
• Knowledge of ECOWAS institutions, sectors, programmes, and policies.
• Knowledge of ECOWAS internal operational requirements of programs, projects, services, and systems required to meet performance goals.
• Knowledge of ECOWAS rules and procedures relevant to assigned responsibilities and ability to explain them clearly to others.
• Understanding of ECOWAS culture, structures, and performance issues impacting assigned responsibilities.
• Knowledge of Member States' development trends, indicators, challenges, and opportunities relevant to assigned projects/programs.
• Ability to study data/information from multiple sources, identify anomalies, trends, and issues, present findings, and make recommendations.
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance, and performance.
• Knowledge and application of techniques to generate creative ideas and new approaches to meeting goals.
• Ability to use evidence and research to inform policies and programs; identify relevant sources including stakeholders, regional institutions, and internal committees.
• Demonstrated operational computer proficiency using appropriate tools.
• Ability to effectively use graphics and tables to present numerical data; write semi-complex technical reports/proposals; and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in both written and verbal communication.
• Ability to demonstrate interpersonal skills, make presentations, express opinions, and debate ideas constructively.
• Proficiency in information communication technologies (ICT).
• Fluency in oral and written expression in one of the ECOWAS official languages (English, French, or Portuguese); knowledge of an additional language is an added advantage.
• Ability to develop and implement an individual action plan for achieving specific work goals.
• Ability to identify, organize, and monitor tasks effectively to ensure smooth execution.
• Ability to contribute to and/or lead projects using standard project management techniques and coordinate contributions to meet deadlines.
• Ability to organize work, set priorities, and manage time effectively while paying attention to detail, stakeholders, indicators, and risks.
• Ability to identify, collect, and assess performance indicators and take proactive remedial action when needed.