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  • Posted: Mar 30, 2020
    Deadline: Apr 28, 2020
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  • BlueSlip invest / partner and grow international business in African market with a focus on west Africa. BlueSlip is also management consultancy firm, helping SME expand their operations and business. We provide varied management consultancy services for organisations.
    Read more about this company

    Students Support Executive

    Purpose

    • To provide an effective and customer-focused frontline support service to students.
    • To deliver efficient and professional information, advice and support to meet the needs of students on academic issues.
    • To provide a seamless referral service to specialist services.

    Main Responsibilties

    • Provide a frontline support service, in identifying and resolving student issues, and where specialist service interventions have been identified, to ensure that the necessary referrals are made efficiently and professionally.
    • Identify important or urgent issues and ensure that they are escalated appropriately to the relevant units.
    • Provide information, advice and support to students on academic issues through structured sessions and informal drop ins.
    • Efficiently assess the student’s need, to enable appropriate onward referrals and make recommendations for ongoing support.
    • Maintain appropriate records and management information statistics in relation to the school, and facilitate information sharing to ensure effective service delivery.
    • Prepare and disseminate a range of information and guidance materials, workshops and events for students including: face-to-face, telephone, paper and online.
    • Develop appropriate and effective ways of communicating with students.
    • Maintain a working knowledge and understanding of policies, issues and legislation relating academic issues.
    • Collect and review feedback from students by appropriate means, as part of the continuous quality improvement plan.

    Qualifications

    • BSc in any social science field or related
    • MBA is compulsory and advantageous
    • A Female is preffered

    Experience:

    • Cognate work experience of 5 -7 years.
    • Experience of delivering high quality customer services, with the demonstration of a strong understanding of how to respond to differing stakeholders’ needs.
    • Experience of developing good working relationships (e.g. partnerships) with colleagues from different parts of a company, showing understanding of the interdependencies that affect the work of other staff/teams in the organisation.

    Skills & Abilities:

    • Ability to prioritise workloads in the face of conflicting demands, using own judgment to ensure the work is completed to time and deadline.
    • Evidence of ability to provide a high level of all of the following: professional judgment, confidentiality, diplomacy, cultural awareness and sensitivity, when liaising with staff, students and other key stakeholders.
    • The postholder must have an appreciation and general understanding of the Data Protection Act, Safeguarding legislation, the Equality Act and Codes of Ethics for confidentiality.
    • The Ability to work within a team.
    • Candidates should be self-starters, have energy and enthusiasm for education and an educational environment and be able to work with a wide range of people, often under pressure.

    go to method of application »

    Lecturer

    Job Summary

    • This role is responsible for coordinating Induction and Lectures for students throughout the session. This role will serve as mentor for students as well.

    Job Responsibilities

    • Develop engaging and current case studies for students throughout the session, including choosing the reading material, creating assignments and arranging a syllabus.
    • Coordinate external Lecturers for students throughout the session.
    • Remain current in the field of study through regular research, attendance at conferences and publishing in peer-reviewed journals and similar places.
    • Conduct office hours on a regular basis to provide time for students to come and talk with you about their grades, assignments and other issues.
    • Develop and maintain studentsТ databases.
    • Mentor students throughout the sessions, and assist them in their pursuit of their degree, such as providing academic and career advise.
    • Review assignments and ensure that all students remain in compliance with the schoolТs/OTHMТs policy on academic integrity, including checking for any cheating and/or plagiarism.
    • Develop strong relationships with colleagues within the department and throughout the institution for an enhanced learning environment that values interdisciplinary study.
    • Participate in professional and collegiate organizations, including as a committee member, to remain abreast of all emerging developments.

    Job Skills & Qualifications Required

    • MBA in a relevant field
    • 5-7 years experience lecturing
    • Proficiency in Microsoft Office Suite, especially Power Point
    • Experience of delivering high quality customer services, with the demonstration of a strong understanding of how to respond to differing stakeholdersТ needs.
    • Experience of developing good working relationships (e.g. partnerships) with colleagues from different parts of a company, showing understanding of the interdependencies that affect the work of other staff/teams in the organisation.

    Preferred:

    • A Female
    • Active member of a relevant professional organization

    Skills & Abilities:

    • Ability to prioritise workloads in the face of conflicting demands, using own judgment to ensure the work is completed to time and deadline.
    • Evidence of ability to provide a high level of all of the following: professional judgment, confidentiality, diplomacy, cultural awareness and sensitivity, when liaising with staff, students and other key stakeholders.
    • The postholder must have an appreciation and general understanding of the Data Protection Act, Safeguarding legislation, the Equality Act and Codes of Ethics for confidentiality.
    • The Ability to work within a team.
    • Candidates should be self-starters, have energy and enthusiasm for education and an educational environment and be able to work with a wide range of people, often under pressure

    Method of Application

    Interested and qualified candidates should send their CV to: jobs@bluesliplimited.com using the "Job Title" as the subject of the email.

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₦ 74K from 1 employee
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