Job Vacancies at Walex Biz

Job Description

• Resolve customer complaints, guide them and provide relevant information

• Maintain clean and tidy checkout areas

• Track transactions on balance sheets and report any discrepancies

• Handle merchandise returns and exchanges

• Managing and accounting for all cash received during the shift.

Job Requirement

• OND, HND or B.SC in related field

• Customer service or cashier experience.

• Ability to handle transactions accurately and responsibly.

• Familiarity with electronic equipment, like cash register and POS

• Good math skills

• Ability to stand, and work with other team members in a fast-paced environment to provide excellent service.

• Strong communication and time management skills

• Attention to detail.

• Customer satisfaction-oriented

• Helpful, courteous approach to resolving complaints.

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Job Description

Job Responsibilities include; 

• Provide adequate security and safety for patrons and staff. 
• Greet customers and ensure customer meets the age eligibility criteria before granting access. 
• Assessing and handling customer aggression, intoxication or non-compliance to establishment rules. 
• Monitor guest lists (for private events) and ensure that customers adhere to the establishment’s specific dress code. 
• Prepare and submit and standardized security reports to management team. 

Job Requirement

Job Requirements for this role include; 

• OND, HND, BSC or its equivalent 
• Standard physical fitness with impeccable reflexes. 
• Security experience and familiarity with safety protocols. 
• Strong verbal and written communication. 
• High sense of professionalism 
• Cleanliness and proper hygiene. 
• Observational and Conflict management Skills. 
• Crowd management and interpersonal skills. 

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Job Description

• Provide basic support and service task to the outlet aiming for the highest possible customer satisfaction
•  Interact positively and professionally with guest, colleagues and other departments as appropriate
• Recommend and suggest specialties to the guest
• Collect supplies from the store and ensure all side stations are correctly stocked, tidy and clean

Job Requirement

• You must have an aptitude for life, fun and confident and a great work ethic.
• A good team player but self-motivated and integrity in dealing with others incorporating great customer service.
• Willingness to always improve and learn new skills and be client-focused.
• Deep knowledge is making shisha Able to communicate in Englis.

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Job Description

The job responsibilities include:

• Oversee social media accounts
• Performing research on current benchmark trends and audience preferences
• Designing and implementing social media strategy to align with business goals
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and traffic metrics on all social media pages
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications

Job Requirement

Job Requirements for this role include; 

• Proven work experience as a Social media manager
• Excellent copywriting skills
• Hands on experience in content management
• Ability to deliver creative content (text, image and video)
• Knowledge of online marketing channels
• Analytical and multitasking skills
• Excellent communication skills