Job Vacancies at Jumia Nigeria

Objective

• The role caters for all engagements, activities, processes and projects related to the wellbeing of Jumia employees in country of base

Job Description
Admin and Compliance:

• Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding);
• Ensures admin processes are running smoothly;
• Manages compliance to all HR (safety, health, other) and labour topics for all Jumia companies;
• Manages the HR & Admin team on a daily basis and in their development.

Development:

• Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR);
• Ensures processes are running smoothly;
• Implements and leads our performance management system (objective, performance based and transparent);
• Uses data analysis to influence strategic decisions and to address organizational challenges to talent management;
• Promotes and coordinates initiatives that support organizational chang
• Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring;

Work Environment:

• Implements satisfaction/motivation barometers, measures and acts accordingly;
• Suggests appropriate events to strengthen sense of belonging;
• Manages employee relations (social bodies, employee satisfaction, health and security);
• Manages culture and the office in general (IT, logistics, office initiatives, values dissemination, every-day life).

Coaching and Advice:

• Improves the performance of others by empowering a strong leadership and coaching culture;
• Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes ...)
• Coaches managers to support and roll out people development efforts.

Continuous Improvement:

• Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes
• Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate
• Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs.

Experience and Requirements

• 8+ years experience, preferably in a tecnology, Retail, or FMCG environment within the corporate function.
• Clear understanding of local labor laws with regards to employee hiring and exit management.
• Basic / Working knowledge of Enterprise Resource Planning system e.g. Jobvite, PeopleHR or Bamboo will be an added advantage.
• Experience in people strategy.
• People management skills.

We Offer

• A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate
• A unique opportunity of discovering Africa and having strong impact in building the African e-commerce sector
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

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Department: Commercial Planning & Performance

Job Objective

• The Planning & Performance function at Jumia is responsible for anticipating and structuring the planning & performance activities for the group. We are a cross-functional team delivering what is right for the group agnostic of function or agenda.

The role encompasses six clearly defined dimensions:

• Steering country on full PnL to profitability across GP1/GP2 & GP3
• Supporting the production Monthly/Weekly performance planning
• Support all functions in the company to deliver on our budget and vision
• Support preparation mid-month and monthly Performance reviews with top management
• Launching/implementing and monitoring performance steering actions across marketing/commercial/ops and Jumia Services
• Work across all business units Physical Goods/On-demand & Jumia Pay
• The Profitability Analyst is supporting the work on high-impact actions and projects across all functions commercial/marketing/Ops and JS. The aim is to bring exceptional profitable usage growth across the group.
• The analysis and insights produced by the Profitability Analyst have a strong impact on different dimensions of the business: the Planning & Performance team is the main team in charge of projects/analysis which is both cross-functional and key to the strategic success of Jumia

Responsibilities

• Monitoring monthly performance across the group and full PnL identifying and conducting root cause analysis on deviations ensuring all departments are aligned with the expected trajectory
• Suggest the defining and implementation of performance steering actions to growth in the profitable usage of Jumia
• Giving weekly visibility on key deviations versus Business Plan for the group
• Assessing every month the deviation versus Jumia Services SLA (Service Level Agreement) to avoid any extra cost due to lack of planning accuracy
• Weekly assessment of the results of growth initiatives (AB tests on shipping fees, Vouchers, Success Rate)
• Weekly assessment of business profitability and usage and suggestions for improvement in these KPIs (change in customer fees, commissions, vendor fees, etc.)
• Ad hoc analysis on high-impact areas of the business (Customers churn rate, Repurchase rate across categories, etc.

Experience and Requirements

• Top Business / Engineering Schools and Universities
• 5+ years experience
• A significant experience in eCommerce, management consulting, venture capital, company creation or category management (retail) would be appreciated
• Proficiency in MS Office and Excel (VBA would be a plus)
• Ability to analyze large data sets to make strategic decisions

A successful candidate will fulfill the following requirements:

• Strong interpersonal skills
• Advanced analytical skills
• Advanced communication skills
• Organized
• Structured
• Fast learner
• Resistant to stress
• Independent with a strong ability to go further than the expectations
• Strong desire to pursue a career in Jumia
• As a whole, we expect someone passionate, creative, and able to work efficiently. We expect a smart and hard-working individual, with a strong willingness to become a leader at Jumia.

We Offer

• A unique experience in an international, entrepreneurial, yet structured environment
• An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
• The opportunity to be part of a team full of talented people with the best backgrounds.