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  • Posted: Jan 19, 2021
    Deadline: Feb 1, 2021
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    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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    Team Member, Security Operations

    Job Identification: 80

    Job Objective(s)

    • Provide assurance on the effectiveness and efficiency of Information Systems Risk Management, Control and governance process within the bank and subsidiaries to achieve strategic and business  objectives
    • Ensure that Information Systems and Cybersecurity risks are properly identified, measured, monitored and reported within the bank’s risk apetite

    Duties & Responsibilities

    • Participate in the Audit of the Bank’s
    • Cyber Security Programs
    • Security configurations & Infrastructure and
    • Security Incident and Event Management
    • Security Standards and Frameworks
    • Interfaces, web services and APIs
    • Vulnerability Assessments, Penetration Testing and
    • Security Operations Centre
    • Assists in the review of the Bank’s Firewalls, Core Switches, Routers, Intrusion Detection and Prevention Systems to ensure they are adequately configured to prevent intrusions into the bank’s networks
    • Participates in the audit of Antivirus, patch management, SIEM and other emerging security solutions deployed by the Bank
    • Participates in various audit engagements to ensure the audits are performed in line with Internal Audit Methodology and relevant professional standards
    • Carries out special investigation into cyber security related breaches, system outages or attacks
    • Follow-up on timely regularization of audit exceptions and assurance reviews
    • Participates in Cybersecurity Operations projects
    • Carries out other tasks that may be assigned from time to time
    • Maintains the Security of all Information entrusted to the staff

    Job Requirements
    Education:

    • First Degree preferably in Computer science or related discipline
    • Professional certification (CISA,  SCCP, CCSA, CRISC, CISSP, CEH, ISO 27032, ISO 22301 & ISO 27001, ISO 20000, COBIT 5, CCISO etc.)

    Experience:

    • Minimum experience -  Minimum experience - 1 year in IT and Audit/Control/Information Security/Information Risk Management and Project Management.

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    Team Member, Technical Infrastructure

    Job Identification: 81

    Job Objective(s)

    • Ensure IT Infrastructure standards, policies, guidelines and procedures are being implemented by IT management to enable availability of IT services to support the bank’s busniess objectives.
    • Provide assurance over the effectiveness of controls on the bank’s technical infrastrure

    Duties and Responsibilities

    • Participates in the periodic audit of the Bank’s Disaster Recovery Infrastructure to ensure its availability and adequacy when the main production facility becomes unavailable.
    • Represents the Department in Information Technology related projects for quality assurance purposes and provide report to on progress and risk management.
    • Audit of all IT Operations (EOD/BOD/EOM/EOQ/EOY, Enterprise Data Backup & Restore, Physical & Environmental Controls, SLA, Staff, training, etc.)
    • Prepare timely, accurate and complete audit query and other audit work papers in line with the Internal Audit Methodology.
    • Carry out assigned investigations of frauds connected to the use of channels and systems.
    • Participates in the audit of the Bank’s Network and Telecommunications Infrastructure to ensure protection against a wide range of threats and vulnerabilities.
    • Assists in the review of the Bank’s Firewalls, Core Switches, Routers, Intrusion Detection and Prevention Systems to ensure they are adequately configured to prevent intrusions into the bank’s networks.
    • Executes audit of Messaging Infrastructure (Exchange clients and Servers) to ensure security and efficiency.
    • Participates in the review of Virtualization Infrastructure to ensure security and availability of the virtualized layer.
    • Participates in the audit of Antivirus, patch management and other emerging technologies as deployed by the Bank.
    • Participates in Systems and Infrastructure projects
    • Maintains the Security of all Information entrusted to the staff
    • Carry out other tasks that may be assigned from time to time
    • Maintains the Security of all Information entrusted to the staff

    Job Requirements
    Education:

    • First Degree preferably in Computer science or related discipline
    • Professional certification (CISA, CRISC, ISO 27001, ISO 22301, ISO 20000 etc.)

    Experience:

    • Minimum experience -  Minimum experience - 1 year in IT and Audit/Control/Information Security/Information Risk Management and Project Management.

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    User Acceptance Testing Officer

    Job Identification: 76

    Job Objectives(s)

    • To conduct User Acceptance Test (UAT) and ensure the integrity, reliability, consistency, compliance, security, effectiveness and efficiency of all new application systems in the Nigerian bank and African Subsidiaries.
    • Appraise and ensure that adequate controls are put in place to mitigate risks associated with data conversion, migration of programs and data to production arising from the acquisition of new technologies and or changes to existing system and infrastructure 
    • The scope covers all application changes (major or minor), acquisition and implementation of new systems, major information technology-driven projects and changes to IT infrastructure and system configurations.

    Duties & Responsibilities

    • Plan, Organize and coordinate UAT proceedings and executions by ensuring all project stake holders come together to validate the approval of a proposed application development.  This includes testing individual modules and business logic associated with the new system, testing the whole components together as a unit as well as reports available on the application.
    • Responsible for reviewing the adequacy of change management approval/documentations for all new systems or changes to existing systems before the approval of the head of Internal Control and reconciliation Department
    • Responsible for developing standard Project test script/test cases for all User acceptance tests conducted for new systems or changes to old systems in the bank ahead of the User Acceptance Test execution.
    • Manage and support post-implementation reviews of all new system’s deployment and after changes to existing systems to ensure that the integrity, reliability and consistency of the system have not been undermined with reference to business objective as executed during the UAT.
    • Conduct independent control testing by the engaging business owners and the application developer to gain an understanding of the proposed application as well as application associated vulnerabilities.
    • Participate in all Control Live Test coordinated by IT for test that could not be conducted under a normal user acceptance test environment. This is to ensure adherence to all UAT control standards and providing support in the test process.
    • Responsible for developing a closure/temporary report on the UAT status to all stakeholders and project supervisors..
    • Participate in all project/product/solution development meetings as a principal stake holder on behalf of the Internal Control department to provide likely controls and risk inputs associated with the proposed development.
    • Participate and Support IT system Test team on behalf of Internal Control department on Joint system and User Acceptance Test validation exercise to ensure that all in-built controls are working reliably and efficiently.
    • Participate in the bank’s vendor’s selection meetings on behalf of Internal Control department to provide independent opinion and analysis in decision making in selecting the best application solution provider in favour of the bank.

    Job Requirements
    Education:

    • Minimum Education: First Degree in any physical sciences or Engineering.
    • PMP/Software testing certifications are also desirable but not mandatory

    Experience:

    • Minimum experience: 2 years relevant experience in information systems, auditing, control, banking operations or IT security work.

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    Team Member, Business Process Improvement

    Job Identification: 79

    Job Objective(s)

    • Provide assurance that appropriate controls are in place over business process applications of FirstBank
    • Ensure exceptions from audit reviews are fixed to improve the processes and systems

    Duties & Responsibilities

    • Acts in the absence of the Senior Team Lead, Business Process Improvement
    • Participates in the evaluation of Business Process Improvement-related risks analysis.
    • Participates in annual audit planning for Business Process Improvement
    • Participates in managing all exceptions arising from:
    • Digital business audits
    • E-Fraud & Information Security investigations,
    • Risk assessment carried out from time to time,  
    • External Auditors (CBN, PWC, PKF & NDIC) related to Digital Business audit to ensure they are fixed to improve the processes and operations
    • Participates in the periodic audit of business process applications
    • Participates in projects and project assurance reviews
    • Participates in review of Change Management Framework reviews
    • Maintains the Security of all Information entrusted to the staff
    • Carry out other tasks that may be assigned from time to time
    • Maintains the Security of all Information entrusted to the staff

    Job Requirements
    Education:

    • First Degree preferably in Computer science or Business-related discipline with strong Information Systems component, higher degrees/professional certification (CISA, CRISC, ISO 27001:2005 Lead Auditor or Implementer)

    Experience:

    • Minimum experience -  Minimum experience - 1 year in IT and Audit/Control/Information Security/Information Risk Management and Project Management.

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    Review Officer (Network)

    Job Identification: 74

    Job Objective(s)

    • Responsible for the review of controls deployed in securing the Bank’s IT and related infrastructure.
    • These includes controls and safeguards over the Network, Data Center,Disaster Recovery Center,servers,storage and other related system administration processes.

    Duties & Responsibilities

    • To ensure that all Risks and vulnerabilities associated with bank’s IT Network plaforms and related systems are promptly identified and mitigated appropriately.
    • Perform regular process reviews on different teams in IT department for Nigeria and African subsidiaries.
    • Perform regular process reviews on different teams in ISOD department
    • Perform reviews of user accounts and groups on the bank’s Network devices, servers, operating systems and ensure that privileges on these systems are granted on a need to use basis.
    • Ensure proper change control procedures over changes to the Network, DR, Servers, updates and patches.
    • Perform reviews to assess the adequacy and effectiveness of IT Network/Server security by checking for the enforcement of the following; System backups, server Hardening, Batch job security, Device File Security, physical access restriction etc.
    • Review the overall network security strategy including but not limited to Network design, Security policies, documentations, redundancies, Segmentations, Compartmentalization, virtualizations, Defense-in-depth, Penetration testing, Staffing structure, device hardening, patching,
    • Verify that appropriate controls are in place against vulnerabilities associated with the network through the prompt deployment of Fixes, Patches and service packs for CISCO devices, IOS and Windows Operating systems. Raise and document exceptions where applicable.
    • Maintain monthly statistics of link/device downtime for all branches and produce monthly system downtime reports as part of the overall control situation report of internal control.

    Job Requirements
    Education:

    • Minimum Education: First Degree in any Science or Engineering course, CISA or CISSP or IT related certification such as CISCO Certified Network Associate (CCNA), Microsoft Certified System Engineer (MCSE).

    Experience:

    • Minimum Experience: 3 years relevant experience in information systems, auditing, control, or IT security work.

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    Control Officer, External IT and Security Infrastructure Review

    Job Identification: 73

    Job Objective(s)

    • Responsible for the review of controls deployed in securing the Bank’s IT and related infrastructure  for African Subsidiary bank IT infrastructure, cloud deployments and external vendor platforms hosting the banks information.
    • These includes controls and safeguards over file systems, program scripts and other related system administration procesess.

    Duties & Responsibilities

    • To ensure that all Risks and vulnerabilities associated with the bank’s IT application plaforms and related systems  for African Subsidiary bank IT infrastructure, cloud deployments and external vendor platforms hosting the banks information are promptly identified and mitigated appropriately.
    • Perform regular process reviews on different teams in IT department of  African Subsidiary banks.
    • Create Access control matrix documentation for African subsidiary bank IT platforms and cloud deployments
    • Perform reviews of user accounts and groups on the bank’s application platforms and ensure that privileges on these systems are granted on a need to use basis.
    • Ensure proper change control procedures over changes to users, programs, menus, authorities, scripts, hardware, system software, updates and patches for African Subsidiary bank IT infrastructure, cloud deployments and external vendor platforms hosting the banks information
    • Perform reviews to access  the adequacy and effectiveness of all IT general controls  for African Subsidiary bank IT infrastructure, cloud deployments and external vendor platforms hosting the banks information
    • Develop fraud rules to monitor internal employee transactions on the enterprise fraud management solution.

    Job Requirements
    Education:

    • Minimum Education: First Degree in any Science or Engineering course, CISA or CISSP.

    Experience:

    • Minimum experience: 3 years relevant experience in information systems, auditing, control, or security work.

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    Team Member, eFraud & Digital Forensic Investigation

    Job Identification: 77

    Job Objective(s)

    • Forensic investigation of electronic fraud and information security breaches
    • Identification of root cause and lessons that will prevent reoccurence, thereby protecting the bank from loss and/or reputational damage
    • Provide data extraction services for other units in Internal Auidit FDepartmy

    Duties & Responsibilities

    • Act on behalf of Head, eFraud & Digital Forensic Investigations in his absence.
    • Assist in planning investigation work
    • Carry out more complex investigation of electronic fraud and IT related incidents received from Management, ICEG, ISOD, branches, departments and external parties (such as CBN, NIBSS, Law Enforcement Agents, other banks, switches, etc.) requiring in-depth technical investigation. These include:
      • Internet banking fraud
      • Mobile banking fraud
      • International card fraud
      • Local card fraud
      • Web based fraud
      • ATM and POS manipulations
      • USSD Quick Banking Fraud
      • Agent Banking Fraud
      • WhatsApp Banking
      • Third party fraud
      • All other forms of emerging IT or e-payment fraud
      • Information security breaches, Etc.
    • Determine the causative factors of assigned incidents, learning points and corrective measures to prevent recurrence.
    • Supervise and provide technical support to staff members who resolve cases on CRM.
    • Ensure enquiries on cases under investigation are promptly responded to.
    • Execute shared services functions such as data extraction (from a myriad of data sources) and analysis as required by other units in Internal Audit Department.
    • Maintain a log of all customer related cases and follow up to closure, including such data that will enable informed analysis for management
    • Timely rendition of assigned regulatory and other periodic returns (CBN, NIBSS, MasterCard, VISA etc.)
    • Liaise with the stakeholders (such as IT Department, E-Business, Legal Services, Fintechs, Switches, Service Providers, NIBSS etc.) to obtain necessary evidence to facilitate prompt resolution of cases
    • Suggest control measures to mitigate fraud on electronic-related platforms
    • Assign requests from other Banks and ensure requests are treated from other banks are
    • Write draft investigations reports
    • Write investigation report for Legal Services Department to aid their court processes as it affects cases instituted in respect of electronic fraud cases
    • Identify BVNs relating to fraudulent actions and ensure watchlisting
    • Liaise with relevant stakeholders to ensure fraudulent BVNs received from NIBSS are watchlisted.
    • Carry out assigned shared services functions including data extraction and analysis
    • CRM oversight and assigning of cases on CRM and mail
    • Investigation of Legal complaints, CBN complaints, and other incidents referred by Senior Management
    • Process review and development of process flowchart of activities carried out by the unit
    • Product review before go-live.
    • Review of products and services currently deployed to identify loopholes exploited by fraudsters
    • Internal Audit data analytic project
    • Review of circulars and other policy documents
    • Technical support to SE's
    • Technical support to other Internal Audit team members
    • Maintain Security of all Information entrusted to me
    • Comply with the principles and policies in the Information Security Handbook

    Job Requirements
    Education:

    • Minimum Education: First Degree (preferably science or numerate), Higher degrees/professional certification (preferably CEH, CHFI, CISSP, CISA and/or other relevant digital forensics certifications).

    Experience:

    • Minimum experience - 4 years with a minimum of 2 years in Digital forensics investigation, IT Security, IT/eChannels/Digital Banking Audit etc.

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    Finance & Vendor Manager

    Job Identification: 82

    Job Objective(s)

    • Leverages functional expertise to solve security problems.
    • Provide comprehensive information security services coordination with internal and external stakeholders works closely with business stakeholders and engagement teams across other business units, Group and the subsidiaries on information security matters and coordinates with other functional groups and external parties as needed.
    • Provide advice and inform member firm / line of service teams about various contractual requirements and government laws and regulations (state/national and international) as they pertain to information security.

    Duties & Responsibilities

    • Managing relationships with third parties (vendors, suppliers, contractors, partners, etc.)
    • Managing relationships with external stakeholders
    • Managing the employment lifecycle and performance of personnel in accordance with security policies and requirements (background checks, succession planning, disciplinary action, termination, etc.)
    • Managing the knowledge, skills, capabilities, and availability of the information security team
    • Implementing an enterprise-wide, role-based information security awareness and training program
    • Defining, implementing, and enforcing the acceptable use policy
    • Prepare to convert strategic vision into actionable tasks and drive those tasks to completion
    • Information security policy and procedure development and maintenance
    • Oversight of annual security awareness training and role-based security training processes.
    • Oversight with an eye on compliance and risk management for mission/business processes.
    • Building a Security Governance Structure
    • Internal security and privacy control testing or operational auditing.
    • Overall Information Security Governance
    • Quality assurance reviews
    • Review compliance and risk management for mission/business processes within the department.
    • Hotline/helpline oversight on security events
    • Develop and maintain system security plans
    • Prepare to convert strategic vision into actionable tasks and drive those tasks to completion
    • Communicate and maintain leadership directives to the Information Security Operations Department.
    • Provide key insight to overall security strategies and evaluate organizational progress towards agreed upon goals and find solution to complex issues in order to maintain timelines and achieve project success.

    Job Requirements
    Education:

    • Minimum Education: First Degree in Computer Science / Engineering.

    Experience:

    • Minimum experience - 10 year working knowledge in Information Technology/Information Security. Higher Degrees/Professional Certificates
    • Working knowledge of PCI DSS
    • Working knowledge of ISO 27001
    • Information Security Standards, security architecture and practices.
    • Good knowledge of network security and encryption models

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    Team Member, Project Assurance & Consulting

    Job Identification: 78

    Duties & Responsibilities

    • Acts in the absence of the Team Lead, Project Assurance & Consulting
    • Participate in executing the field audit plan by carrying out assigned scope areas
    • Carry out review of business case to validate the rationale for the project and confirm that underlying fundamentals make sense
    • Carry out pre-implementation reviews to ascertain whether the project is doable as proposed
    • Carry out review to determine whether established project management methodology is being followed
    • Carry out review of project governance structure
    • Carry review of execution of project management processes
    • Carry out review of project organization change management
    • Carry out review of document management
    • Carry out review of the quality of project participants
    • Carry out review to determine the quality of the products’ deliverables
    • Identify and review audit findings and prepare draft issue list and discuss with Team Lead
    • Write draft audit work papers and discuss with S
    • Team Lead for approval
    • Participate in major projects
    • Participate in carrying out pre-implementation reviews of major projects
    • Develop positive working relationships with management and audit team members
    • Carry out post-implementation reviews of major projects
    • Carry out any other miscellaneous tasks that may be assigned from time to time
    • Follow-up with audit issues to ensure they are fixed within due dates
    • Prepare and maintain draft Digital Business Audit unit’s activities and other periodic (monthly, quarterly, etc) reports
    • Maintains the Security of all Information entrusted to the staff

    Job Requirements
    Education:

    • First Degree preferably in Computer science or Business-related discipline with strong Information Systems component, higher degrees/professional certification (CISA, CRISC, Scrum Master, ISO 27001:2005 Lead Auditor or Implementer)

    Experience:

    • Minimum experience - 6 years in IT and Audit/Control/Information Security/Information Risk Management and Project Management.

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    Team Lead, Vulnerability Management

    Job Identification: 87

    Job Objective(s)

    • To design, own, oversee, and regulate the vulnerability management process in the Bank to ensure that current security issues within the environment are identified, evaluated using a risk management approach, and dealt with in a cost-effective and efficient manner.

    Duties & Responsibilities

    • Manage regular reviews of Banks network devices to ensure that configurations meet best security practices
    • Manage vulnerability scanning of applications and information systems
    • Manage payment card data discovery scans to ensure security of Card Holder data
    • Conduct internal and external Penetration tests on the Bank’s information systems and make recommendations to critical findings
    • Provide in-house information security consulting expertise to the Bank
    • Manage continuous reviewing of technology (e.g. network, systems, etc.) security to ensure compliance and optimal performance
    • Identify solutions for security compliance, as well as determine and coordinate improvements
    • Manage the review of defined levels of tolerance and risk exposure with a focus on mitigating them
    • Manage and control established security protocols in the event of any failure or incident in the Organization
    • Lead technology risk management processes to identify, analyze, qualify, quantify, treat, accept, communicate and monitor risks related to information technology.
    • Provide guidance and support during changes to existing systems and implementation of new systems
    • Drive situational awareness to all staff and other stakeholders based on risk identification
    • Assist in all security operations aimed at identifying cyber-attacks on the Bank
    • Assist with development and implementation of enterprise security strategy and security
    • Assist with review of defined levels of tolerance and risk exposure with a focus on mitigating them
    • Promote a culture of adherence to security policies and practices
    • Provide leadership and technical guidance to reports
    • Comply with the principles and policies in the information security hand book

    Job Requirements
    Education:

    • Minimum Education: First Degree in Computer Science / Engineering, Higher Degrees / Professional Certificates

    Experience:

    • Minimum experience – Working knowledge of PCI DSS
    • Working knowledge of ISO 27001
    • Knowledge of the Security tools such as Qualys, Burp Suite, Pix Alert
    • Good understanding of Best Practices Security architecture.
    • Good knowledge of network protocols including UDP/TCP/IP
    • Professional level knowledge of Access control lists, NAT, routing and switching
    • Ability to review rule sets for firewalls
    • Good knowledge of firewalls, IDS and IPS
    • Good knowledge of network security and encryption models.

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    Network Security Personnel

    Job Identification: 84

    Job Objective(s)

    • Evaluates network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of network equipment. The job also assist the Team Lead in the setting up of network policies and procedures as well as establishing connections with firewalls across the Group and subsidiaries.

    Duties & Responsibilities

    • Participate in planning & design of infrastructure security architecture for the Group and subsidiaries.
    • Evaluates network performance issues including availability, utilization, throughput, and latency within the Group and subsidiaries.
    • Responsible for day-to-day management, support and monitoring of technology security in order to protect technology resources and enterprise data in accordance with strategic business objectives, institutional regulations and laws
    • Manages network security threats, provides advice on mitigating the security risk as well as perform configuration changes and troubleshooting of network security devices within the Group and subsidiaries. Also addresses customer issues, and manages customer interaction throughout the issue resolution process
    • Develop planning of executing the selection, installation, configuration, and testing of network equipment across the Group and subsidiaries.
    • Develop setting up of network policies and procedures around all network devices which includes: Firewalls, Routers and Switches as well as establishing Network connections for all devices.
    • Plan the creation of infrastructure security policies, standards, baselines, guidelines & procedures
    • Lead the implementation of new network /system security solutions across the Group and subsidiaries.
    • Plan, Design & Execution of vulnerability assessments, penetration tests and security audits.
    • Manage up to date knowledge of ISOD security industry
    • Manage & Research of new/revised or improved security solutions, processes and development of new threat and attack vectors.
    • Develop, Manage & Perform enhancement of existing network/system security solutions in accordance with standard best operating procedures.
    • Manage and Maintain up-to-date baselines for the secure configuration & operation of all in-place network / system security devices across the Group and subsidiaries.
    • Manage and Maintain operational configurations of all in-place network / system security solutions as per established baselines.
    • Design and deploy secured configurations for all network & system resources and appliances (Routers, Switches, Firewall, Wireless access points, Sniffers, Windows, AIX etc.)
    • Manage security patches and updates to the IOS/firmware, OS on network /system resources/appliances across the Group and subsidiaries.
    • Develop, Plan and Implement all network and operating system security settings in line with develop approved policies
    • Perform other duties as may be assigned by the Unit Head, Security Architecture & Engineering or Chief Information Security Officer(CISO).
    • Develop and Plan principles and policies in the information security handbook.

    Job Requirements
    Education:

    • Minimum Education: First Degree in Computer Science / Engineering, Higher Degrees
    • At least three Relevant Professional Certifications as appropriate

    Experience:

    • Minimum experience - Ten (10) years relevant working experience and 3 years working experience at supervisory level.

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    Infrastructure Monitoring Officer

    Job Identification: 83

    Job Objective(s)

    • Handle incident on the  24/7 (Nigeria Subsidiaries)   within the Security Operations Center  where customer behaviors and system events would be monitored and actions taken to stop all forms of fraud perpetrated against our customers and the bank.
    • Monitor users, applications, networks, systems, and access to physical assets (includes intrusion prevention/detection, email/spam filtering, web filtering)

    Duties & Responsibilities

    • Communications skills (written and oral) and understanding of outbound /transferred call scripts including e-mail script.
    • Evaluate and report alerts generated on the Intellinx investigation center.
    • Ensure that alerts generated receive prompt response and proper placement.
    • Resolve alerts generated on Intellinx investigation center and ensure proper reassignment where necessary or the closure of such alerts.
    • Ensure all alerts generated within the shift window are resolve
    • Ensure that all alerts/incidents generated are properly reviewed and close properly.
    • Review close incidents
    • Review the white/black list of users.
    • Ensure alerts case management are properly documented.
    • Answers inquiries by clarifying desired information, researching, locating, and providing information
    • Resolves customer’s challenges by clarifying issues, researching and exploring answers and alternative solutions; escalating unresolved problems.
    • Virtual interface with external customers through telephone engagement.
    • Interactions with a lot of applications that holds customers information for investigations
    • Extensive use of office productivity tools (Excel, word etc.)
    • Computer appreciation skills with graphical knowledge
    • Reasoning and analytical skills in customer problem resolution.

    Job Requirements
    Education:

    • Minimum Education: First Degree in any field.

    Experience:

    • Minimum experience - 2 years relevant experience.

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    Team Lead, Program Management

    Job Identification: 86

    Job Objective(s)

    • Deliver project objectives within time, resource and budget constraints in the Bank, Group and Subsidiaries.
    • Sustain a sense of urgency around project critical paths and issues.
    • Performs all activities necessary to develop and successfully implement an information security plan and the program based on that plan with commitments.

    Duties & Responsibilities

    • Develop, implement, and maintain an information security program, plan, and  processes
    • Define information security roles and responsibilities
    • Allocate adequately trained, skilled resources to implement the information security program and plan
    • Identify, manage, and maintain the work products required to implement the information security program and plan
    • Communicate with and report to (as required) all internal and external stakeholders
    • Measure and monitor cost, schedule, and performance against the information security plan
    • Identify and involve relevant stakeholders (internal and external)
    • Review the status of the information security program with higher-level managers
    • Identify, review, assess, and enable business functions that impact information security.

    Job Requirements
    Education:

    • Minimum Education: First Degree in Computer Science / Engineering.

    Experience:

    • Minimum experience - 10 years working knowledge in Information Technology/Information Security. Higher Degrees/Professional Certificates
    • Working knowledge of PCI DSS
    • Working knowledge of ISO 27001
    • Information Security Standards, security architecture and practices.
    • Good knowledge of network security and encryption models.

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    Team Lead, Information Assets Security

    Job Identification: 85

    Job Objective(s)

    • Perform technical assessments and review for internal and External (Service providers and third-party relationships) information security programs. Assess the maturity of FirstBank’s information security program and make recommendations for improvement.

    Duties & Responsibilities

    • Provides consultation on the aspects of threats, vulnerabilities, and compliance for solutions deployed within the environment.
    • Accountable for the 3rd Party Vendor Cyber Risk Assessment Program
    • Responsible for facilitating FirstBank’s response to 3rd Party Vendor Assessment Questionnaire.
    • Lead the activities to effectively assess, measure and communicate cybersecurity risks related to business processes.
    • Manages, provides leadership and guidance to less experienced cybersecurity leaders.
    • Prioritizes and assigns the tasks to be completed by a group of cybersecurity leaders.
    • Possesses the knowledge required to follow and adhere to compliance frameworks and other security requirements and standards that enable the organization to reduce risks and meet regulatory and statutory information security compliance.
    • Identifies systemic security issues based on the analysis of vulnerability and configuration data.
    • Implements security measures to resolve vulnerabilities, mitigate risks and recommend security changes to system or system components for third party service providers.
    • Participates as a stakeholder in cross-functional teams to develop technology solutions.
    • Collaborates with functional teams and/or stakeholders to identify and/or develop appropriate solution designs, proper implementation and any required mitigation strategies.
    • Performs reviews and identifies security and other weaknesses in solutions that may introduce risks to the enterprise and business goal achievement.
    • Provides cybersecurity recommendations to leadership based on existing, emerging and new cybersecurity threats and vulnerabilities, which introduce risk to the achievement of business goals and objectives through third party integrations.
    • Advise best practices when integrating third party security controls into FirstBank system Review third party software engineering methodologies; system and security engineering principles; secure design and secure architecture,
    • Inform and provide governance regarding system security controls that ensure and provide for the confidentiality, integrity, availability, authentication, and non-repudiation of system resources and the data they process and store during third party service providers integration into the Banks systems.

    Job Requirements
    Education:

    • Minimum Education: First Degree in Computer Science / Engineering, Higher Degrees/Professional Certificates

    Experience:

    • Minimum experience -Ten (10) years relevant working experience and 3 year working experience at supervisory level
    • Working knowledge of ISO 27001
    • Knowledge of the Security tools such as Qualys, Burp Suite, etc
    • Good Knowledge of Penetration testing tools.
    • Good knowledge of MS Windows and Linux
    • Good understanding of Best Practices Security architecture.
    • Working knowledge of penetration testing.
    • Good knowledge of network protocols including UDP/TCP/IP
    • Professional level knowledge of Access control lists, NAT, routing and switching
    • Ability to review rule sets for firewalls
    • Good knowledge of firewalls, IDS and IPS
    • Good knowledge of network/application security and encryption models.

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    Senior Analyst, Business Application Development - Python

    Job Identification: 94

    Job Objective(s)

    • Participating in all phases of the software development lifecycle and coaching junior developers.

    Duties & Responsibilities

    • Assist in design and implement new business application in Python
    • Build efficient back-end features in Python and integrate front-end component into applications
    • Communicate with clients to understand their business goals and objectives
    • Support system testing and UAT activities of developed solutions
    • Provide 2nd level support for applications in production
    • Combine creativity with an awareness of the design elements
    • Create prototypes for new product ideas
    • Test new ideas before implementing
    • Implement software enhancements and suggest improvements
    • Interpret data and provide qualitative feedback
    • Determine information architecture and create sitemaps

    Job Requirements
    Education:

    • Minimum of a First Degree or its equivalent in a Business / IT related discipline
    • Masters, MBA or a recognized professional certification will be an added advantage

    Experience:

    • 7+ years of experience in designing, developing and delivering solutions with at least 3 years on Phyton framework.

    go to method of application »

    Analyst, Business Application (.NET)

    Job Identification: 97

    Job Objective(s)

    • To assist in detailed design, programming, testing and roll-out tasks for application development projects, along with providing production application support

    Duties & Responsibilities

    • Contribute to planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
    • Contribute to planning the introduction of new application systems
    • Assist in developing high-level designs of systems
    • Perform coding duties according to the functional and technical specifications in order to solve a business problem
    • Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
    • Peer review solutions developed by fellow developers
    • Assist in maintaining, supporting and upgrading existing IT systems and applications
    • Assist in designing, coding, testing and documenting web application software
    • Participate in the customisation of application packages
    • Review technical constraints and performance issues of solutions

    Job Requirements
    Education:

    • Minimum of a First Degree or its equivalent in a Business / IT related discipline.

    Experience:

    • 1+ years of experience in designing, developing and delivering solutions.

    go to method of application »

    Team Lead, Infrastructure Monitoring

    Job Identification: 88

    Job Objective(s)

    • Contribute to the overall reduction of information security realated incidents in First Bank of Nigeria Limited (FirstBank) and/or its Subsidiaries through continious monitoring and identification of threats which can impact the Bank through monitoring of end-users applications, networks, systems, and other access to other  assets (includes intrusion prevention/detection, email/spam filtering, web filtering)
    • Handle incident on the 24/7 within the Security Opeartions Center where customer behaviors and system events would be monitored and actions taken to stop all forms of fraud perpetrated against our customers and the bank.

    Duties & Responsibilities

    • Communications skills (written and oral) and understanding of outbound /transferred call scripts including e-mail script.
    • Ensure defend against current and emerging network threat IPS, Host firewall and antimalware.
    • Supervise and ensure Intelligence to uncover threats and protection against zero-day attack.
    • Supervise the creation of monitoring use cases, including Audit administrator actions, including mailbox creation and deletion.
    • Oversee close monitoring Out of office/leave abuse, Internet usage abuse, Cyber Incidences and responses.
    • Close Implementation of infrastructure teams tools revamp inactive
    • Ensure all infrastructure tools/projects are delivered timely.
    • Work in Security Operations Center based on representations around spate of fraud and cybercrime on customer electronic transactions. Work in a secure environment where all customer transactions are monitored real time using various IT tools and actions are taken to prevent suspicious transactions from crystalizing to fraud against our customers.
    • Evaluate and report alerts generated on the Intellinx investigation center.
    • Ensure that alerts generated receive prompt response and proper placement.
    • Resolve alerts generated on security monitoring systems and ensure proper reassignment where necessary or the closure of such alerts.
    • Ensure all alerts generated within the shift window are resolve
    • Virtual interface with external customers through telephone engagement.
    • Resolves customer’s challenges by clarifying issues, researching and exploring answers and alternative solutions; escalating unresolved problems.
    • Ensure alerts case management are properly documented.
    • Answers inquiries by clarifying desired information, researching, locating, and providing information
    • Ensure that all alerts/incidents generated are properly reviewed and close properly.
    • Review close incidents
    • Review the white/black list of users.
    • Interactions with a lot of applications that holds customers and systems information for investigations
    • Extensive use of office productivity tools (Excel, word etc.)
    • Computer appreciation skills with graphical knowledge
    • Reasoning and analytical skills in customer problem resolution.
    • Lead design, build, and implementation of computer incident handling procedures to identify, contain and remediate actual or potential security-related compromises.

    Job Requirements
    Education:

    • Minimum Education: First Degree in any field.

    Experience:

    • Minimum experience - 8 years relevant experience.

    go to method of application »

    Team Lead, Robotic Process Automation

    Job Identification: 91

    Job Objective(s)

    • Development and implementation of the strategy for Robotic Process Automation for the Bank
    • Responsible for detailed design, programming, testing and roll-out tasks for Robotic Process Automation projects, along with providing production application support

    Duties & Responsibilities

    • Responsible for planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
    • Direct and supervise all activities with respect to RPA solution development & provide support for operations
    • Contribute to planning the introduction of new RPA solutions systems
    • Develop high-level designs of systems
    • Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
    • Perform coding duties according to the functional and technical specifications in order to solve a business problem
    • Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
    • Ensure that developed solutions are peer reviewed and formally documented
    • Assist in maintaining, supporting and upgrading existing IT systems and applications
    • Design, code, test, and document RPA Solutions
    • Participate in the customisation of application packages
    • Ensure that solutions meet requirements outlined in the design documentation
    • Review technical constraints and performance issues of business intelligence and integration solutions
    • Provide leadership and technical guidance to reports

    Job Requirements
    Education:

    • Minimum of a First Degree or its equivalent in a Business / IT related discipline
    • Masters, MBA or a recognized professional certification will be an added advantage

    Experience:

    • 9+ years of experience in designing, developing and delivering solutions with at least 3+ years in UI Path.

    go to method of application »

    Team Lead, Mobile Application Development

    Job Identification: 89

    Job Objective(s)

    • Responsible for developing strategy for first class mobile application development including choosing of tools .
    • Supervises the team in detailed design, programming, testing and roll-out tasks for mobile  application development projects, along with providing production application support

    Duties & Responsibilities

    • Responsible for planning, coordinating and supervising all activities related to the design, development and implementation of the mobile applications
    • Responsible for leading all activities with respect to mobile application development & management operations and support
    • Contribute to planning the introduction of new mobile application systems
    • Develop high-level designs of systems
    • Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
    • Perform coding duties according to the functional and technical specifications in order to solve a business problem
    • Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
    • Ensure that developed solutions are peer reviewed and formally documented
    • Assist in maintaining, supporting and upgrading existing IT systems and applications
    • Design, code, test, and document Mobile application software
    • Participate in the customisation of application packages
    • Ensure that solutions meet requirements outlined in the design documentation
    • Review technical constraints and performance issues of business intelligence and integration solutions
    • Provide leadership and technical guidance to reports.

    Requirements
    Education:

    • Minimum of a First Degree or its equivalent in a Business / IT related discipline
    • Masters, MBA or a recognized professional certification will be an added advantage

    Experience:

    • 9+  years of experience in designing, developing and delivering solutions.

    go to method of application »

    Team Lead, E-business and Retail Product Development

    Job Identification: 95

    Job Objective(s)

    • Responsible for detailed design, programming, testing and roll-out tasks for application development projects, along with providing production application support

    Duties & Responsibilities

    • Responsible for planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
    • Assist development chapter lead in all activities with respect to application development & management operations and support
    • Contribute to planning the introduction of new application systems
    • Develop high-level designs of systems
    • Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
    • Perform coding duties according to the functional and technical specifications in order to solve a business problem
    • Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
    • Ensure that developed solutions are peer reviewed and formally documented
    • Assist in maintaining, supporting and upgrading existing IT systems and applications
    • Design, code, test, and document web application software
    • Participate in the customisation of application packages
    • Ensure that solutions meet requirements outlined in the design documentation
    • Review technical constraints and performance issues of business intelligence and integration solutions
    • Provide leadership and technical guidance to reports

    Job Requirements
    Education:

    • Minimum of a First Degree or its equivalent in a Business / IT related discipline
    • Masters, MBA or a recognized professional certification will be an added advantage

    Experience:

    • 9+ years of experience in designing, developing and delivering solutions with at least 2+ years in DevOps practices.

    go to method of application »

    Analyst, Channels & Connect24 Development

    Job Identification: 93

    Job Objective(s)

    • To assist in detailed design, programming, testing and roll-out tasks for all Channels integration works with Finacle via Connect24

    Duties & Responsibilities

    • Contribute to planning, coordinating and supervising all activities related to the design, development and implementation of integration to Finacle via Connect24
    • Customization and support of Connect24 and Finacle Channel Scripts
    • Assist in configuration and set-up of Connect24 for various third party applications
    • Contribute to planning the introduction of new application systems
    • Assist in developing high-level designs of systems
    • Perform coding duties according to the functional and technical specifications in order to solve a business problem
    • Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
    • Peer review solutions developed by fellow developers
    • Assist in maintaining, supporting and upgrading existing IT systems and applications
    • Assist in designing, coding, testing and documenting mobile application software
    • Participate in the customisation of application packages
    • Review technical constraints and performance issues of solutions

    Job Requirements
    Education:

    • Minimum of a First Degree or its equivalent in a Business / IT related discipline

    Experience:

    • 2+ years of experience in designing, developing and delivering integration of third party applications to Finacle via Connect24.

    go to method of application »

    Senior Analyst, Business Application (.NET)

    Job Identification: 96

    Job Objective(s)

    • Responsible for detailed design, programming, testing and roll-out tasks for application development projects, along with providing production application support

    Duties & Responsibilities

    • Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
    • Assist development lead in all activities with respect to application development & management operations and support
    • Contribute to planning the introduction of new application systems
    • Develop high-level designs of systems
    • Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
    • Perform coding duties according to the functional and technical specifications in order to solve a business problem
    • Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
    • Ensure that developed solutions are peer reviewed and formally documented
    • Assist in maintaining, supporting and upgrading existing IT systems and applications
    • Design, code, test, and document web application software
    • Participate in the customisation of application packages
    • Ensure that solutions meet requirements outlined in the design documentation
    • Review technical constraints and performance issues of business intelligence and integration solutions
    • Provide leadership and technical guidance to reports

    Job Requirements
    Education:

    • Minimum of a first degree or its equivalent in a business /IT related discipline
    • Masters, MBA or a recognized professional certification will be an added advantage

    Experience:

    • 7+ years of experience in designing, developing and delivering solutions

    go to method of application »

    Team Lead, DevOps Automation

    Job Identification: 90

    Job Objective(s)

    • Responsible for developing and impementing the DevOps startegy for the Bank.
    • Guiding team member on Automation of Repository, Build and Release Pipleline, etc on Azure DevOps in line with approved strategy

    Duties & Responsibilities

    • Responsible for the planning, coordinating and supervising all activities related to the design, and implementation and management of Repository, Build and Release pipelines as well as Azure app services in line with the DevOps strategy
    • Provide regular feedback on value realization from the implementation and operation of DevOps
    • Assist development team in all activities with respect to automation and publishing of solution
    • Contribute to planning the introduction of new application systems
    • Assist developers in fixing build and release issue.
    • Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
    • Ensure that developed solutions are peer reviewed and formally documented
    • Assist in maintaining, supporting and upgrading existing IT systems and applications
    • Design, implement dashboards for Performance of DevOps
    • Participate in the customisation of application packages
    • Ensure that solutions meet requirements outlined in the design documentation
    • Review technical constraints and performance issues of business intelligence and integration solutions
    • Provide leadership and technical guidance to reports

    Job Requirements
    Education:

    • Minimum of a first degree or its equivalent in a business /IT related discipline
    • Masters, MBA or a recognized professional certification will be an added advantage

    Experience:

    • 9+ years of experience in designing, developing and delivering solutions with at least 3+ years in System Administration and DevOps practices

    go to method of application »

    Senior Analyst, Channels & Connect24 Development

    Job Identification: 92

    Job Objective(s)

    • To assist in detailed design, programming, testing and roll-out tasks for all Channels integration works with Finacle via Connect24

    Duties & Responsibilities

    • Lead planning, coordinating and supervising all activities related to the design, development and implementation of integration to Finacle via Connect24
    • Customization and support of Connect24 and Finacle Channel Scripts
    • Assist in configuration and set-up of Connect24 for various third-party applications
    • Contribute to planning the introduction of new application systems
    • Assist in developing high-level designs of systems
    • Perform coding duties according to the functional and technical specifications in order to solve a business problem
    • Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
    • Peer review solutions developed by fellow developers
    • Assist in maintaining, supporting and upgrading existing IT systems and applications
    • Assist in designing, coding, testing and documenting mobile application software
    • Participate in the customisation of application packages
    • Review technical constraints and performance issues of solutions

    Job Requirements
    Education:

    • Minimum of a First Degree or its equivalent in a Business / IT related discipline

    Experience:

    • 6+ years of experience in designing, developing and delivering integration of third party applications to Finacle via Connect24.

    Method of Application

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