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  • Posted: Nov 22, 2021
    Deadline: Nov 30, 2021
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    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
    Read more about this company

     

    Head, Hospitality

    Location: Lagos Island.

    Salary: N200,000 to N250,000

    In this role, you will be responsible for the smooth running of all projects, pitches and accounts under the hospitality unit of the company. You will oversee the operations of all hospitality account managers and ensure that they perform in line with the company’s expectations

    Responsibilities: 

    • Measure effectiveness and efficiency of operational processes both internally and externally and find new ways to improve processes
    • Develop and implement growth strategies
    • Act as a liaison between company and client for quality assurance
    • Provide mentoring to all employees, including management
    • Motivate employees to meet or surpass organizational goals and targets
    • Oversee daily operations and make adjustments as necessary
    • Present new ideas and cash flow strategies to the Business Development Manager
    • Direct pitches, presentations and projects to meet company and client goals
    • Promote communication between colleagues for the benefit of information flow and to curb any problems that arise
    • Perform other duties as assigned

    Requirements: 

    • BSc/BA in Business Administration or relevant field
    • MSc/MBA is a plus
    • Technical Skills
    • Demonstrate competency in strategic planning and business development
    • Understanding of data analysis and performance/operation metrics of the entertainment industry
    • Excellent decision-making
    • Strategic thinking
    • Leadership
    • Interpersonal and ethical conduct skills
    • Soft Skills
    • Superb written and verbal communication skills
    • Strong people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation
    • High degree of accuracy and attention to detail
    • Must be able to manage time and people efficiently
    • Able to work under pressure
    • Must be emotionally intelligent
    • Ability to be discreet and professional
    • Must have flair for providing quality service

    go to method of application »

    Business Development Manager

    Location: Lagos Island:

    Salary: N250, 000 to N350,000.

    In this role, you are to create, develop and exploit commercial opportunities to increase the company’s revenue through existing and potential clients with whom you will target, initiate and develop business relationships. As the business development manager, you are to bear overall responsibility for expanding the company's property portfolio.

    Responsibilities:

    • Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments
    • Locates or proposes potential business deals by contacting potential partners, discovering and exploring opportunities
    • Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials, evaluating options, resolving internal priorities, recommending equity investments
    • Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations, examining risks and potentials, estimating partners’ needs and goals
    • Closes new business deals by coordinating requirements, developing and negotiating contracts, integrating contract requirements with business operations
    • Protects organization’s values by keeping information confidential
    • Updates job knowledge by participating in educational opportunities, reading professional publications,
    • maintaining personal networks, participating in professional organizations
    • Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
    • Creates and improves proposals for existing and new clients
    • Prepares the company budget and continually track expenses
    • Improves and grows business by fostering and developing relationships with customers, suppliers and other partners.
    • Works to improve profitability through careful strategic planning and positioning in the appropriate markets, or to enhance the operations of the business, position or reputation in some way.
    • Plans persuasive approaches and pitches that will convince potential clients to do business with the company
    • Develops rapport with new clients, and set targets for sales and provide support that will continually improve the relationship.
    • Develops and delivers pitches for potential investors/clients
    • Presents to and consults with senior level management on business trends with a view to developing new services channels.
    • Uses knowledge of the market and competitors, identifies and develops the company’s unique selling propositions and differentiators
    • Works with technical staff and other internal colleagues to meet client needs
    • Arranges and participates in internal and external client debriefs

    Requirements:

    • Bachelor’s Degree in business management, sales, marketing, or a related  field
    • A Master’s degree in  sales/marketing is a plus
    • Strong client relationship management skills
    • Excellent negotiation skills
    • Market research skills & experience
    • Excellent presentation, oral and written communication skills 
    • Strong people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • A pro-active self-starter who can operate both individually and as part of a team
    • A desire to make a significant contribution to a rapidly growing organization
    • Must be able to manage time and people efficiently
    • Able to work under pressure
    • Must be emotionally intelligent
    • Ability to be discreet and professional
    • Must have flair for providing quality service

    go to method of application »

    Front Desk Officer

    Location: Lagos Island.

    Salary: N60,000 to N80,000.

    In this role, you will be responsible for performing administrative tasks, such as answering phones, receiving clients, coordinating appointments and providing information about the organization You will also carry out other clerical duties when necessary.

    Responsibilities:

    • Answering phones, scheduling appointments for clients and calling clients to confirm appointments
    • Greeting clients with a friendly smile and assigning them to the appropriate department
    • Keeping the reception area clean, professional looking and inviting
    • Ensuring the use of fragrances i.e. scented candles to improve the general aura of the reception area and the office in general
    • Responding to enquiries by phone, e-mail, or in person
    • Managing, escalating and expediting the resolution of client problems/complaints
    • Devising/maintaining office systems including data management and filing systems
    • Ensure high levels of customer satisfaction
    • Perform other duties as assigned.

    Requirements:

    • BSc/ HND in Business Administration, or related field
    • Minimum of 1-3 years of proven experience in a similar role
    • Good understanding of office administration and basic bookkeeping practices.
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Superb written and verbal communication skills
    • Strong people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation
    • High degree of accuracy and attention to detail
    • Must be able to manage time and people efficiently
    • Able to work under pressure
    • Must be emotionally intelligent
    • Ability to be discreet and professional
    • Must have flair for providing quality service

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.

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