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  • Posted: Feb 19, 2021
    Deadline: Dec 25, 2021
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    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
    Read more about this company

     

    Accountant

    Industry: Beauty & Skincare

    Location: Lekki, Lagos

    Job Responsibilities

    • Comply with all company, local, state, and federal accounting   and financial regulations.
    • Compile, analyze, and report financial data.
    • Create periodic reports, such as balance sheets, profit & loss statements, etc.
    • Perform audits and resolving discrepancies and computing taxes.
    •  Keep informed about current legislation relating to finance and accounting.
    • Assist management in the decision-making process by preparing budgets and financial forecasts.
    • Plan, develop, organize, implement, direct and evaluate the organization's fiscal function and performance.
    •  Participate in the development of the organization's plans and programs as a strategic partner.
    •  Evaluate and advise on the impact of long range planning, introduction of new programs/strategies and regulatory action.
    • Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the organization.
    • Establish credibility throughout the organization and with the business manager as an effective developer of solutions to business challenges.
    • Provide technical financial advice and knowledge to others within the financial discipline.
    • Optimize the handling of bank and deposit relationships and initiate appropriate strategies to enhance cash position.
    •  Develop a reliable cash flow projection process and reporting mechanism that includes minimum cash threshold to meet operating needs

    Requirements

    • BSc in Accounting, Finance or relevant degree
    • 3-5 years experience as an Accountant
    • Excellent knowledge of accounting regulations and procedures
    • Hands-on experience with accounting software
    • Proficiency in MS Excel
    • Strong attention to detail and good analytical skills
    • Additional certification is a plus

    Salary
    N120, 000 - N150, 000 monthly

    go to method of application ยป

    Customer Service Officer

    Location: Ikoyi, Lagos

    Responsibilities

    Sales Management

    • Responsible for taking all customer orders, confirming orders and payments and channeling to the appropriate department using company approved guidelines
    • Assist customers in making decisions by providing adequate knowledge about cakes and pastries
    • Obtains  and communicate customer feedback on the cakes and pastries.
    • Informs clients of ongoing promotions and available discounts
    • Prepares invoices when orders are confirmed using QuickBooks and ensures payments are made by the customers;

    Customer Relations

    • Responds promptly to incoming customer requests via emails, phone calls and text messages;
    • Builds sustainable relationships with customers by providing excellent customer support;
    • Maintains a positive, empathetic and professional attitude towards customers at all times;
    • Ensures customers complaints are handled properly and are escalated to the customer service lead when necessary;
    • Keeps records of customer interactions and details of actions taken;
    • Responds to emails sent by customers, provide status updates upon request and settle complaints;
    • Ensures customers’ orders are processed and delivered on time;
    • Ensures the right customer orders are taken and directed to appropriate staff;

    Qualifications

    Educational Qualification

    Minimum of HND/BSC from a reputable university.

    Experience

    1-3 years of work experience in similar or related role.

    Skills and Requirements

    • Proficiency in the use of Microsoft Office package especially Excel and Word;
    • Proficiency in the use of invoice software like QuickBooks.
    • Present and communicate information clearly and appropriately
    • Write and report events
    • Deliver results and meet customer expectations
    • Follow instructions and procedures
    • Ability to work with little or no supervision
    • Good telephone ethics

    Salary

    N70,000 - N80,000 Monthly

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.

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