Job Opportunities at International Medical Corps

Description of Task

• The Selected candidates will work as a core team to conduct beneficiary profiling exercise which is aimed at updating and refining the list of households and beneficiaries in IDP camps and host community locations through a verification process to account for the births and deaths of beneficiary household members, to eliminate non-valid SCOPE card records and individuals who may have left the camps or host communities.
• The Targeting Enumerators will technically be supervised and supported by the Targeting Officer

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. 

Qualifications and Experience:

• National Diploma or Equivalent.
• Fluency in speaking and understanding English, Hausa, and Kanuri.
• Commitment to and understanding of IMC’s aims, values and principles.

Key Competencies:

• Strong communication skills: oral, written and presentation skills.
• Should be a team player and culturally sensitive.
• Literate and able to fill in the data tool.
• Willing and motivated to take on the role and have no plans to travel outside of their community soon.
• Willing to work as a volunteer with a strong desire to serve their communities and neighbourhood.
• Extremely flexible and have the ability to cope with stressful situations.

Equal Opportunities:

• International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

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Job Summary

• The Selected candidates will work as core team to conduct beneficiary profiling exercise which is aimed at updating and refining the list of households and beneficiaries in IDP camps and host community locations through a verification process to account for the births and deaths of beneficiary household members, to eliminate non-valid SCOPE card records and individuals who may have left the camps or host communities.
• The Targeting Officer will technically be supervised and supported by the Programme Manager.

Description of Task

• Classify households according to their level of vulnerability and ensure that food assistance is targeted to households based on their vulnerability.
• Involved in Community-based preliminary registration with possible household “door to door. In the case of urban area.
• Establish community registration or targeting committee and ensure are good representative for the community
• Establish a Community registration/targeting committee to based on the village context and establish valid and also establish (primary, secondary and exclusion criteria).
• Ensure all the processes are dully recorded and publicly announced to all households within the community
• Training of community targeting committee on how to use targeting criteria.
• Provide the registration format/forms to establish the draft registration master list

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  
• Conducts work with the highest level of integrity. 

Qualifications and Experience:

• Bachelor Degree in Food Security or Agriculture, Social Science, Economics, Social Works related discipline and at least two years of professional experience in food and cash assistance interventions.
• Experience in northeast Nigeria is an added advantage
• Fluency in speaking and understanding English, Kanuri and Hausa,

Required skills:

• Experience in community mobilization and sensitization
• Experience in food, cash and NFI distribution
• Good computer skills especially Word and Excel, access. knowledge of other databases preferred.
• Good human relations and diplomacy,
• Possess a high analytical capacity.
• Demonstrate strategic thinking and analytical skills.
• Attention to detail and able to work with minimum supervision.
• Fluent in English, Hausa and Kanuri.
• Capacity to work under stressful situations.
• Strong organizational and time management skills and capacity to coordinate work across multiple departments.
• Experience living in remote or isolated workstations, or insecure locations.

go to method of application »

Job Summary

• The Selected candidates will work as core team to conduct a beneficiary profiling exercise which is aimed at updating and refining the list of households and beneficiaries in IDP camps and host community locations through a verification process to account for the births and deaths of beneficiary household members, to eliminate non-valid SCOPE card records and individuals who may have left the camps or host communities.
• The Targeting Officer will technically be supervised and supported by the Targeting Officer

Description of Task

• Support in the training of enumerators census with the use of mobile data collecting tool.
• Classify households according to their level of vulnerability and ensure that food assistance is targeted to households based on their vulnerability.
• Set-up a ccomplaintts and grievance point. within the targeted community
• Involved in Community-based preliminary registration with possible household “door to door. In the case of urban area.
• Establish community registration or targeting committee and ensure are good representative for the community.
• Ddigitization of the draft master lists and ensure that all columns for all household members are dully recorded and completed.
• Establish Community registration/targeting committee to based on the village context establish valid and also establish (primary, secondary and exclusion criteria).
• Ensure all the process are dully recorded and publicly announced to all households within the community
• Training of community targeting committee on how to use targeting criteria.
• Provide the registration format/forms to establish the draft registration master list

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps.
• As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  
• Conducts work with the highest level of integrity. 

Qualifications and Experience:

• National Diploma or Bachelor Degree in Food Security or Agriculture, Social Science, Economics, Social Works related discipline and at least two years of professional experience in food and cash assistance interventions. Experience in northeast Nigeria is an added advantage
• Fluency in speaking and understanding English, Kanuri and Hausa,

Required skills:

• Experience in community mobilization and sensitization
• Good computer skills especially Word and Excel, access. knowledge of other databases preferred.
• Good human relations and diplomacy,
• Possess a high analytical capacity.
• Demonstrate strategic thinking and analytical skills.
• Attention to detail and able to work with minimum supervision.
• Fluent in English, Hausa and Kanuri.
• Capacity to work under stressful situations.
• Strong organizational and time management skills and capacity to coordinate work across multiple departments.

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JOB SUMMARY:

• The selected candidate will work as part of the core team to ensure that gender, protection issues of beneficiaries are identified and addressed at all stages while implementing the General Food Distribution, Livelihood and nutrition related programme for vulnerable children and Pregnant and Lactating women and Cash Based Transfers to vulnerable beneficiaries within the areas covered by IMC in Borno State. The protection Officer will be technically supervised and supported by the Programme Manger

MAIN RESPONSIBILITIES

• Ensure the delivery of protection activities in all General Food Distribution, Nutrition and livelihood sites covered by IMC within the LGA.
• Undertake regular field visits with the teams to identify and address, along with the sectorial teams, potential protection concerns arising from IMC humanitarian response.
• Prepare for and organize community consultations and community-based orientation sessions, in coordination with IMC team(s) and other partners.
• Participates in developing and updating the mapping of services for threats and abuses (including GBV) that beneficiaries face in IMC operation areas.
• Lead and supervise assessment teams during thematic surveys, needs assessment and data collection for protection-related research.
• With support of the Program Manager, follow-up with humanitarian actors about requests and invitations for community sessions.
• Monitor protection issues affecting host population in IMC areas of operation.
• Support the Program Manager and Team to strategize, plan for and ensure appropriate integration and mainstreaming of protection through all program activities and the various stages in a distribution site.
• With support of the Program Manager, develop and update relevant Information, Education and Communication tools (leaflets, brochures, posters etc.) that can be used during beneficiaries' sensitization sessions.
• Support the Program Manager in developing safe programming and conflict-sensitive approaches to the humanitarian response.
• In collaboration with the Program Manager, ensure program staff are fully trained on existing referral systems and relevant SOPs for protection cases.
• Sensitize beneficiaries on available feedback mechanisms and maintain an open communication with them to obtain feedback and complaints with regards to protection issues and ensure corrective actions are taken and monitored.
• Ensure most vulnerable people are identified and prioritized during program activities.
• Disseminate protection related findings from PDMs and ensure the recommendations are implemented effectively.

Coordination

• Develop lines of communication and close collaboration with the other protection implementing stakeholders and contribute to a coordinated humanitarian response.
• Liaise with logistic and procurement to ensure protection activities have the required resources in good time. Complete and keep records of the necessary reports.
• Attend external meetings in coordination with Program Manager.
• Coordinate field activities with other IMC teams.
• Attend internal and external protection related meetings.

 Reporting

• Produce gender and protection updates that will be included in field visit reports.
• Organize and prepare regular protection analysis reports.
• Contribute in biweekly/monthly reports, donor reports and proposals.
• Prepare weekly and monthly plans and facilitation of community awareness sessions on basic and specialist protection services using approaches that promote gender equality.
• Support and coordinate with M&E Officers and for surveys, post-distribution other monitoring activities.
• Support country teams to ensure M&E processes engendered protection and ensure learning of protection issues are captured.

QUALIFICATIONS AND EXPERIENCE:

• University degree in a relevant discipline (law, political science, social science, psychology or any other relevant education profile), or comparable addition to experience.
• Previous experience in protection within a humanitarian response and providing counseling services that are gender-sensitive and child friendly.
• Previous experience with GFD, BSFP and Cash Programming for Protection.
• Experience in working in Borno State
• Demonstrate experience (minimum 2 years) in working with communities in humanitarian or development contexts.
• Capacity and willingness to regularly travel to the field locations where IMC operates.
• Very good interpersonal skills, particularly in networking, working with communities, local civil society and local authorities.
• Previous experience in using and adapting community-led approaches.
• Good understanding and knowledge in application of do no harm, conflict sensitivity principles and IMC standards and ethics for protection work.
• Good understanding of protection concerns, including GBV issues in displacement, human rights, and international humanitarian law.
• Proven analytical skills.
• Understanding of monitoring processes, learning, adaptation and evaluation good levels of spoken and written English.
• Understanding of local dialects — Hausa and Kanakuru and Burah.
• Commitment to humanitarian principles and action and to IMCs equal opportunity and gender policies.
•  Excellent computer knowledge and skills of using Microsoft word, power point and excel.
• Qualified female candidates are strongly encouraged to apply.

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:  

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps.
• As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. 

go to method of application »

Job Summary

• Selected candidate will be responsible for implementing the minimum measures for mainstreaming protection and accountability to Affected Population (AAP) as outlined by the Humanitarian Principles, the SPHERE Standards, Inter-Agency Standing Committee (IASC) Guidelines, IASC Commitments on Accountability to Affected People/ Populations (CAAPs). The Programme Manager will technically be supervised and supported by the Nutrition Coordinator.

Description of Task

• Lead the team in conducting Spot check by collection and analysis of information that can be used to assess the credibility and quality of the implemented targeting exercise conducted by the targeting committee and partner handling the exercise in terms of meeting the set objectives of selecting the most vulnerable households from the community. 
• Lead in the establishing and training Project Management Committees in all project locations in collaboration with other partners implementing other components.
• Lead in the Conduct of training and/or awareness-raising for relevant stakeholders on mainstreaming protection and integrating gender and Accountability to Affected Population (AAP).
• Lead in awareness-raising of the relevant stakeholders and the affected population on the prevention of sexual exploitation and abuse. 
• Lead in the conduct of protection, Gender Risk Assessments, including local participatory conflict risk analysis in project locations
• Ensure that the team conduct regular community outreach initiatives as a means of collecting feedback, identifying knowledge gaps, providing feedback to the communities on the actions taken to address their complaints, providing information on entitlements and changes in modalities and engaging effectively with communities. 
• Lead in the collection of most significant change stories from the WFP beneficiaries regarding the Impact of the assistance on their lives.
• Lead in the establishing and manage help and feedback desks at all distribution sites across all project locations and in all project components implemented by other cooperating partners and provide communities with real-time information about WFP assistance, connect families to services, and respond to concerns and feedback.
• Participate in training and meetings on CFM and AAP and provide specific training to CFM personnel on how to identify, handle and record protection cases and all other sensitive complaints.

Coordination

• Develop lines of communication and close collaboration with the other protection-implementing stakeholders and contribute to a coordinated humanitarian response.
• Liaise with logistics and procurement to ensure protection activities have the required resources in good time. Complete and keep records of the necessary reports.
•  Attend external meetings in coordination with the Nutrition coordinator.
• Coordinate field activities with other IMC teams.
• Attend internal and external protection-related meetings.

 Reporting

• Produce gender and protection updates that will be included in field visit reports.
• Organize and prepare regular protection analysis reports.
• Contribute in biweekly/monthly reports, donor reports and proposals.
• Prepare weekly and monthly plans and facilitation of community awareness sessions on basic and specialist protection services using approaches that promote gender equality.
• Support and coordinate with M&E Officers and for surveys, post-distribution other monitoring activities.
• Support country teams to ensure M&E processes engendered protection and ensure learning of protection issues are captured.

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. 

Qualifications and Experience:

• Bachelor Degree in Food Security or Agriculture, Social Science, Economics,Social Works related discipline and at least three years of professional experience in food and cash assistance interventions. Experience in northeast Nigeria is an added advantage.
• Fluency in speaking and understanding English, Kanuri and Hausa,

Required skills:

• Experience in community mobilization and sensitization
• Experience in food, cash and NFI distribution
• Good computer skills especially Word and Excel, access. knowledge of other databases preferred.
• Good human relations and diplomacy,
• Possess a high analytical capacity.
• Demonstrate strategic thinking and analytical skills.
• Attention to detail and able to work with minimum supervision.
• Fluent in English, Hausa and Kanuri.
• Capacity to work under stressful situations.
• Strong organizational and time management skills and capacity to coordinate work across multiple departments.
• Experience living in remote or isolated work stations, or insecure locations.

go to method of application »

Job Summary:

• The CFM Assistant is responsible for ensuring Community-Based Feedback and Response Mechanisms (CBFRM) are in place in all IMC program sites to strengthen the quality and accountability to affected populations as well as upholding the organization’s commitment towards Humanitarian Accountability Partnership (HAP) standards, especially in regards to information sharing, beneficiaries’ participation, complaints, and response mechanism.
• The CFM Assistant will technically be supervised and supported by the Protection Officer.

TASKS AND RESPONSIBILITIES

• Establish and manage the complaint and feedback mechanism for the WFP project.
• Receive complaints and feedback and respond to inquiries at the complaint desk at program sites.
• Build staff awareness and commitment to a complaints mechanism, ensuring that all SOPs and IMC core values are respected.
• Refer program-specific complaints to Protection Officer for follow up.
• Build staff awareness and commitment to a complaints mechanism, ensuring that all SOPs and IMC core policies are respected.
• Ensure regular maintenance of complaints and feedback database/ information System and ensure information is shared on a regular basis.
• Carry out regular community feedback functions, ensuring that all SOPs and IMC core policies are respected.
• Maintenance of an effective record and filing system for all complaints solved and pending issues including correspondences.
• Lodge all feedback, complaints and response in the CFM database.
• Support to ensure complaints are closed within the appropriate timeframe including those reported from the IMC toll free line.
• Ensure CFM database is forwarded to the Protection officer on monthly basis and important complaints from complaint desks reported immediately.
• Provide accurate information related to the subject beneficiary matter and other related ongoing activities.
• Ensure accurate recording of all the data related to the beneficiary.
• Submit internal, and accurate reports to the concerned program focal person. The reports will be submitted weekly, or daily according to the urgency of the complaint; include monthly recommendations, if needed, to Program Manager as received.
• Accurately refer cases internally within the departments of the AAH - with the support of the Protection Officer- following the standard operating procedures set for the referral system within IMC.
• Follow-up and receive weekly feedback, and case status progress related to the internal cases referred to the projects. Ensure all documents and actions taken are documented, and feedback is given back to the beneficiary.
• Manage the complaint and feedback mechanism in accordance with the country mission’s specific to AAP and CHS commitments.
• Liaise with local authorities and community leaders to support the resolution of complaints.
• Perform other duties and responsibilities as required that may be assigned from time by supervisors.

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:  

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps.
• As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  
• Conducts work with the highest level of integrity. 

QUALIFICATIONS AND EXPERIENCE:

• Bachelor's degree in Management, Social Research, Development Studies or a related field or comparable addition to experience.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Minimum of 2 years proven experience in accountability especially feedback mechanisms concepts and international humanitarian quality standards.
• Previous experience of working with NGOs.
• Experience in implementation of accountability and complaints reporting mechanisms in Nigeria.
• Experience in developing and/or managing complaints reporting mechanisms for food and cash transfer programs.
• Understand key concepts and commitments regarding accountability to affected populations (AAP), including Strong understanding of HAP, Do No Harm and other relevant global standards.
• Ethical, focused on treating complainants/ community fairly and culturally sensitive.
• Innovative and solutions-oriented.
• Building collaborative relationships with beneficiaries and the community.
• Proven interest & commitment to humanitarian and development principles and demonstrable understanding of conflict/post conflict development contexts.
• Sound analytical, conceptual and strategic thinking skills.
• Excellent communication skills and experience in report writing.
• Proficiency in English, Hausa and Kanuri languages both spoken and written.
• Understanding of monitoring processes, learning, adaptation and evaluation