Job Opportunities at Goldman Microfinance Bank

Essential Duties and Responsibilities

• In charge of the payment/claim application approval including suppliers’ payment, staff claim, salary, merchant payment and settlements etc. as an accountant reviewing and checking the invoice/receipts to ensure accuracy and compliance with the organization standard and tax regulation
• Handling the General Journal entry and managing vouchers in finance accounting system. In charge of booking of all bank Transaction into accounting system and Reconciliation- Ensure bank balance with Cash book balances.
• Handling the end of month closing and prepare the financial report.
• Register companies for tax remittance (States and Federal tax) and Filing Tax remittance.
• Assist during Audit
• Manage all accounting and tax transactions
• And every other activities and may be required by the finance department
• Maintain compliance with all company policies and procedures

Education / Work Experience / Requirements

• Three years experiences or over in accounting role
• Prior Experience in a banking sector is mandatory
• Ability to work with little or no supervision.
• Good control of English language
• Exceptional problem-solving and decision-making abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Smart mind , quick learner and Good attitude
• Strong attention to detail, diligence, responsibility, and integrity.
• Familiarity with regulations and internal control procedures.
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

go to method of application »

Essential Duties and Responsibilities

• Participate in the formulation of channel sales plans based on the company's overall marketing plan, and be responsible for its specific implementation;
• Responsible for promoting sales through cooperative channels and completing business goals;
• Responsible for visiting the company's current cooperation channels, understanding business needs, maintaining good cooperative relationships;
• Conduct regular training for cooperation channels to enhance channel sales staff’s awareness and recognition of the company’s products and promote channel sales;
• Provide timely feedback to channel customers’ needs and provide follow-up services;

Educational Qualification and Work Experience

• Candidates should possess an HND / B.Sc Degree
• More than 1 year of relevant work experience, preferably with sales-related experience in banks or financial technology companies;
• Have solid professional abilities, strong customer service awareness, good logical thinking and expression skills;
• Have strong communication skills, pressure resistance, and teamwork skills;
• Have good conduct, be honest and trustworthy, have strong awareness of risk control and compliance, and have no bad records;
• Proficient in using MS office.

go to method of application »

Job Responsibilities
Learn and master all relevant operational management regulations, internal controls and operating procedures; handle the following (including but not limited to) business in accordance with the procedures and service standards:

• Individual and company account opening and closing;
• Deposits and withdrawals, transfers and remittances etc.
• Keep important blank vouchers in accordance with regulations, and register and keep various registers in a timely manner;
• Manage account management, payment and settlement, trade financing and credit operations in accordance with industry procedures and service standards;
• Comply with the data source management system of the head office system and ensure the accuracy, completeness and timeliness of reported report data;
• Fulfill anti-money laundering obligations in accordance with the requirements of the head office’s anti-money laundering manual;
• Ensure that business processing procedures cover potential risks and are well executed;
• Assist the head office operations department to ensure the smooth implementation of new systems and new products;
• Carry out employee training to improve employees’ business skills and service levels.
• Provide necessary job skills coaching to tellers;
• Establish good internal and external customer relationships.

Job Requirements

• Bachelor's Degree or above in finance, business or other related majors;
• Have at least five years of relevant banking/financial services industry work experience and more than 2 years of management work experience after obtaining academic qualifications;
• Have completed the microfinance certification program and obtained the microfinance banking certificate issued by the Chartered Institute of Bankers of Nigeria (CIBN)
• Have sufficient knowledge of bank-related products and services;
• Have excellent teamwork spirit and excellent interpersonal communication and interaction skills;
• Have the corresponding work ability to fully perform job responsibilities;
• The MFB will contact the former employer of the manager to be appointed to conduct a status investigation; and the CBN approval must be obtained within 2 weeks from the date of appointment.

go to method of application »

Job Description

• Conduct effective on-site management (recording quality monitoring, daily plan follow-up, objection handling, etc.) and training management (service skills, complaint handling skills, invitation skills, etc.) for team members;
• Responsible for promptly handling complaints and emergencies that cannot be effectively resolved by subordinates, promptly reporting to the person in charge of the service center, and submitting written reports afterwards to ensure closed-loop management of all issues:
• Responsible for rationally arranging the schedule and on-duty work of various positions in the department:
• Implement daily management, training, evaluation, selection, and assessment of department employees, and do a good job in echelon building.
• Regularly return visits to customers, solicit their opinions and suggestions, proactively communicate with customers, understand 6. customer dynamic information, summarize, count, and analyze customer opinions, and periodically summarize and report consulting data statistics and analysis to ensure controllable service quality.
• Effectively communicate and implement the company's policies, actively provide feedback on problems, assist in the optimization of the company's various policies, and complete other tasks assigned by superior leaders.

Job Requirements

• Bachelor's Degree or above major in Finance or Management is preferred
• More than 2 years of banking experience, familiar with banking business processes
• 2 years of call customer service management experience, familiar with online service processes, including telephone customer service, email service, etc.
• Have self-motivation and sense of responsibility, and be able to take the initiative to complete tasks assigned by superiors
• Proficient in using MS office.