Job Opportunities at Food Concepts Plc

Requisition ID: 921
Reporting to: Information Technology Manager
Job Theme: Support and IT Operations

Job Objective

• To collaborate for the design, analysis and implementation of efficient IT systems. To gather feedback from end users for continuous process system and process improvement.

Key Responsibilities
Field Support Functions:

• Deploy, configure, maintain and repair IT infrastructure – both software and hardware
• Support all installations pertaining to all field locations, stores and the Head office.

Administrative Functions:

• Communicate with stakeholders to understand their requirements
• Develop and analyze functional specifications
• Design efficient IT systems to meet business and technology needs
• Coordinate developers to build and implement technology solutions
• Integrate multiple systems and reconcile needs of different teams
• Gather feedback from end users about system performance
• Plan and oversee projects (e.g. upgrades, hardware/software installations)
• Provide advice and technical training to end users as required
• Keep abreast of technology trends and developments.

Key Performance Indicators

• IT System uptime/downtime
• Mean Time Between Faults
• Mean Time to Resolve
• Number of system breaches due to virus attacks and or breaches
• Network Uptime/downtime.

Educational Qualifications / Experience

• A good First Degree in Computer Science, Computer Engineering, Information Technology or related areas
• Minimum of 2 years’ experience in a similar role, especially in the QSR/FMCG sector.
• Membership of CISCO, or any other IT related professional qualification is an added advantage.

Skills, Competencies and Requirements:
Functional Competencies/Requirements:

• Demonstrates ability to troubleshoot hardware, software and network problem
• Knowledge of Project Management
• Knowledge of databases, system security and troubleshooting
• Knowledge of network operations and management
• Knowledge of systems design and development process.
• Knowledge of various ERP.
• Knowledge of the QSR/Food Industry practices.

General Management Competencies/Requirements:

• Problem Solving & Analysis
• Good Organizational Skills
• Keen attention to details
• Good command of English and above average Report Writing skills.
• Candidates must be decent, efficient and self-confident.

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Results Orientation
• Assertiveness & tenacity.
• Ability to cope with and work under pressure.

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Requisition ID: 700
Reporting to: Procurement Manager

Job Objectives

• Operationalize the company’s Procurement Process and ensure the deliverables and output there-from are in line with desired goals and objectives
• Active and tactical management of all supplier relationships

Key Responsibilities

• Monitor and assess supplier performance on an ongoing basis and use the outcome of evaluations for recommendations on supplier relationships to continue with or stop
• Ensure issuance of Purchase orders in alignment with the company’s generic supply terms and conditions and in line with agreed timelines
• Generate and analyze reports on the company’s procurement spend on an ongoing basis and make recommendations on areas for optimization and savings
• Monitor and report on compliance with procurement processes and procedures  by all stakeholders
• Development, issuance, and evaluation of RFQs, RFPs, RFTs, and RFIs based on agreed and defined criteria
• Own and manage the Approved Supplier List and Supplier Registration process on behalf of the Procurement Manager
• Perform other duties and or projects as assigned by the Procurement Manager

Key Performance Indicators:

• Procurement turnaround time
• Quality of Suppliers
• Quality of goods/services procured
• Variance from average price benchmarks for the different categories of products/services
• Savings on Procurement of goods/services

Skills, Competencies, and Requirements
Educational Qualifications / Experience:

• Minimum of University Degree or equivalent
• Minimum of 3 years working experience within the Food Industry

Functional Competencies/Requirements:

• Procurement Management Skills
• Vendor Management
• Cost Management

General Management Competencies/Requirements:

• Analytical skills
• Oral and written communication skills
• Problem Solving Skills
• Ability to plan, schedule and coordinate effectively
• General Management Skills (time management, planning, and organizational skills)
• Interpersonal Skills
• Negotiation Skills

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Logical Mind
• Highly organized and significant ability to multi-task effectively
• Ability to cope with and work under pressure

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Requisition ID: 781

Job Purpose

• To design, implement and co-ordinate compliance activities across the business to assure compliance with the Company’s policies and procedures, rule and regulation as well as statutory requirements.

Key Responsibilities
Risk & Quality Monitoring:

• Ensure and monitor store compliance to Company policies, procedures and systems
• Monitor the implementation of internal audit recommendations to ensure the satisfactory resolution of identified significant issues
• Conduct OSC - Operations Standard Compliance on stores to ensure compliance to store standards
• Ensure follow up on gaps identified Monitor the implementation of internal audit recommendations to ensure the satisfactory resolution of identified significant issues
• Ensure and monitor company’s compliance to statutory requirements.
• Ensure timely filling of all statutory documents to respective government agencies

Reporting & Recommendations:

• Proactively identify trends and issues from audit findings and formulate recommendations for improving compliance and addressing identified weaknesses/gaps across all locations/markets in which the company operates
• Report on company’s compliance with IFRS (International Financial Reporting Standards), SEC, NAFDAC , Government Agencies, etc.
• Develop and maintain the company’s Quality Management system, ensuring full compliance with its guidelines and a consolidated uniform approach across the company
• Report variance and ensure proper follow up

Requirements

• A good First Degree in Accounting, Finance, or related field
• 2 - 3 years’ experience in a similar role is required
• Membership of the ICAN, CITN, ACCA, CIS or any other related professional qualification is an added advantage.

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Requisition ID: 880
Location: Nigeria (Head Office)
Reporting to: Administration Manager
Department: Shared Services Department

Job Purpose

• To provide administrative support to the organization.

Core Responsibilities and Key Result Areas
Administrative Functions:

• Arrange to receive diesel supply from the vendor at the HQ in conjunction with the Security, W/H and Process & Internal Control team
• Collects request for diesel usage and supplies warehouse trucks and HQ generators daily
• Daily update the diesel record for all trucks and generators.
• Coordinates the activities of the cleaners in HQ & Training Centre.
• Monitors the activities of the Corporate Guards and Mopol in HQ and TC.
• Updates the records of vehicle paper documentations, renewals
•  Opens the office every morning by 6.30am to cleaners and checks that all are appliances in the office are intact.
• Opens the office on Saturdays and Public holidays to all staff.  
• Coordinates the activities of the PSP in charge of waste collection from HQ and ensure that the dumpsite is constantly cleaned.
• Maintain a data base of all staff for staff Identifications cards. Issuance and replacement where necessary.
• Periodic visits/contacts through CUG to all Mainland stores for support

Facility Operations:

• Inspect office premises checking all appliances, facilities as well as security of the warehouse facilities.

Inventory Maintenance and Record Keeping:

• Place orders for diesel supply and maintain all associated records
• Perform requisition, delivery and distribution of supplies as well as adequate maintenance of inventory
• Ensure management and monitoring of relevant records and reports
• Manage diesel supplies stock and place orders
• Manage cleaning material supplies from the warehouse and place orders
• Prepare regular reports on cleaning weekly and diesel supplies daily and final report on monthly basis. 

Key Performance Indicators

• Timely response to employee queries and request.
• Quality of the internal administrative processes/procedures.

Job Specification

• Educational Requirement: Minimum of OND is required
• Professional Requirements: No professional membership is required.
• Experience Requirements: Minimum of 2 years work experience in an administrative capacity in a similar industry / environment.

Knowledge Requirements:

• Knowledge of General Administrative Support- Facility Management.
• Knowledge of Administrative procedures and processes in line with industry best standards.
• Knowledge of Office Management Software.
• Knowledge of Business Management.
• Knowledge of Health & Safety Regulation.
• Demonstrates good interpersonal and communications skills.

Decision Expectations:

• Ensure all employee queries and requests are attended to.
• Monitors compliance with all rules and regulations in the organization as regards safety and facility utilization
• Monitor supplies, inventory and other needs of the organization

Working Conditions:

• Job role holder typically work 40 hours per week, Monday to Friday, although there may be weekend or evening work due to business exigencies.
• This role is largely office-based, and has a high level of social contact as the individual is expected to work closely with staff from different branches.
• The job involves repetition of the same mental activities, but may on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.

Contacts and Purpose of Contact:

Internal Contacts (most frequent contacts):

• Food Concepts Management
• Heads of Departments
• Employees

Purpose of Contact

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas

External Contacts (most frequent contacts):

• Service Providers/ Vendors

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Requisition ID: 740

Job Objective

• The Area Manager is responsible for a group of stores. He/She is responsible for ensuring these stores perform against set measurements targets, and that the team of people involved are properly motivated, developed and empowered to perform and progress in their respective career.

Key Responsibilities

• To improve sales growth across your stores through consistent execution of the compliance portfolio.
• To improve profitability across your stores through effective cost control
• To improve store retail standards through the consistent execution of the key performance indicates.
• To provide strong leadership and direction to your stores through clear communication, objective setting and performance management.
• To continuously improve the capability of the management teams by coaching and developing both technical and managerial skills
• To ensure your stores have the correct skilled resource to meet both operational and customer needs by having a live succession plan in place.
• Oversee and manage all aspects of the day-to-day restaurant operations, ensuring that:
  • Operations are in sync with the Company’s strategy
  • Identifying, targeting and securing business from new and existing customers
  • Performance is constantly monitored against clearly established, defined and communicated performance indicators
  • All value-adding creative activities of the Company are aligned with market opportunity for optimal performance
• Develop, administer and constantly review the operational and administrative policies, standards and practices employed by the Company. These shall cover but not be limited to:
  • Performance Reviews and Audits
  • Resource Planning and Optimization
  • Planning and Budgeting
  • Short Interval Controls
  • Reporting Systems
  • Financial and Efficiency Ratios
  • Asset Management
• Ensure compliance with any and all requirements defined/established by Government Regulatory agencies who have an over-sight responsibility of the restaurants’ activities
• Develop, build and manage the restaurants’ relationship with all internal and external stakeholders by ensuring that regular and ad-hoc communication meetings / visits / sessions are held as and when required.

Key Performance Indicators:

• Financial Indicators (all relative to agreed indices/ratios and or budgets)
  • Monthly, Quarterly and Annual Revenues (if applicable)
  • Cost Savings
  • Revenue Contribution
  • Gross Profit Margin, EBITDA, PAT
  • OPEX (Actual vs. Budget)
• All other Performance Indicators will be based on performance against agreed objectives

Skills, Competencies and Requirements
Educational Qualifications / Experience:

• Minimum of University Degree (a Master’s Degree in Business Administration will be advantageous)
• Previous business development experience in the Food and or Retail environment
• Minimum of 8 years working experience

Functional Competencies / Requirements:

• Strong domain knowledge of the QSR Industry and business
• Cost Management Skills
• Fundamentals of Accounting
• Business Planning and Modeling Skills
• Problem-Solving & Analysis
• Performance Management
• Strong understanding of the several country’s specific business related laws, regulations and policies
• Networking Skills
• Relationship Management
• Customer Lifecycle Management

General Management Competencies / Requirements:

• Strong Leadership skills
• Strong Oral and Written Communication skills
• Strong Presentation Skills
• Strong Negotiation Skills
• Strong People Management Skills
• Brand Management
• Ability to plan, schedule and coordinate effectively

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Assertiveness & tenacity
• Strong cerebral capacity
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and significant ability to multi-task effectively
• Ability to cope with and work under pressure.