Job Openings at the International Rescue Committee (IRC)

Requisition ID: req28447

Sector: Information Technology

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Gwoza, Nigeria

Scope:  

The IT Department supports the organization’s work by providing reliable and scalable applications and infrastructure of the IRC’s offices in the US and around the world, including many technologically challenging locations. An integral component of this effort is ensuring that Country Programs have the capacity to implement and support these IT initiatives effectively across the country offices and in the field sites.

Supporting Monguno field sites a VSAT Communication Technician that is skilled in installations, repairs, commission, and service of VSAT System.

Under the supervision of the Senior Area Manager, the Country IT coordinator, and IT Officer in Maiduguri, the VSAT technician is primarily responsible for providing technical support for products and services in the IRC field office.

Major Responsibilities:

• Responsible in providing technical support to VSAT installation and commissioning.
• Advanced knowledge of configuration and maintenance of VSAT modem, and experience with VSAT terminals (Ku, Ka, and C Band).
• Ensure continuous operation and monitoring of Hub and routers link to ensure all sites are up and running.
• Connect, monitor, control and configure networking equipment.
• Ability to diagnose faulty systems, apparatus or parts using equipment and hand tools to find the source of any breakdown and correct the problem at hand.
• Troubleshoot Radio frequency and IP components of the VSAT system with computer software and test equipment, as well make effective recommendations.
• Interpret troubleshooting results and determine the best course of action to restore VSAT operability in the least time possible manner and most cost-effective manner.
• Responsible in generating report for daily activities.
• Advanced knowledge of handling different VSAT equipment. Such as satellite modems, transceivers, BUC, LNBs and antennas.
• Performing tasks related to Local Area Network (LAN) and WLAN troubleshooting in the field offices.
• Ensures that offices/Guest House infrastructures are functioning at any given time.
• Conduct preventive maintenances under the supervision of the maintenance officer for plumbing systems, electrical systems, solar system and facility structures
• Supervise the works of technicians in repairs of IRC assets, equipment and properties as may be directed by the maintenance officer

Key working relationships

• Position reports to: Senior. Area Manager
• Position directly supervises: no staff.
• Indirectly Reports to: IT Officer, Maintenance Officer

Qualifications

Education: Bachelor’s degree in Computer Engineering/Science and or related

Technical Skills & Experience:

• At least 2-3 years of relevant experience in Tele communications and network administrations,
• Advanced knowledge of configuration and maintenance of VSAT modem, and experience with VSAT terminals (Ku, Ka, and C Band).
• Experience working with the following software and hardware equipment: Windows 10 Professional, MS Office 365, Sophos Anti-Virus, Routers, LAN, WAN, VSAT
• Good technical writing/documentation skills
• Must be able to work with limited supervision and exercise independent judgment in problem solving.

Soft Skills and Competencies:

• Good verbal communication and report-writing skills with the ability to convey information effectively in Country official language – English would be nice to have as an additional working language.
• Customer & client centered and service-oriented mind & attitude, and ability to work under pressure and diligently carry out instructions.
• Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.

Language Skills: Excellent English and other major Country languages communication skills including speaking, listening, and writing. Knowledge of Hausa will be an added advantage.

Standards of Professional Conduct The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons, and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Female Candidates are strongly encouraged to apply!!!

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Requisition ID: req28446

Sector: Monitoring & Evaluation

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Maiduguri, Nigeria

CONTEXTUAL BACKGROUND

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict-affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state, and Damaturu of Yobe State. Currently, IRC Nigeria implements programs for primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

USAID’s Opportunity to Learn (OTL) is a 5-year project that aims to address the immediate education needs of out-of-school children (OOSC) and youth in Borno and Yobe states, through safer new and existing non-formal education, while laying the groundwork for sustainable improvement of education systems at the community and government levels. The OTL goal is to ensure out-of-school children and youth in Northeastern Nigeria are safely able to gain foundational skills, including literacy, numeracy, and social and emotional skills, to progress to higher levels of education, training, and/or engagement in the workforce.

Job Overview/Summary

The purpose of the MEL Officer position is to coordinate the collection, compilation, consolidation, and analysis of data to track OTL project activities, monitor progress, and support impact measurement.

• S/he will also conduct development research, engage in reflective practice, generate lessons from projects/programs and prepare MEL plans for the OTL (MEL) sector.
• S/he is responsible for establishing and ensuring better field-level data management systems for the core program s/he is assigned to and coordinates the proper and timely evaluation of project objectives/impact.
• S/he will contribute to the existing client response mechanisms and ensure program staff participation in MEL activities.
• S/he also will work closely with the IRC MEL unit on technical matters and report to the MEL lead.

Major Responsibilities
Program/Project Design and Learning:

• Support in conducting assessments such as midline, and endline evaluations, as well as other surveys like FGDs, classroom observation, performance scorecards, and related activities.
• Conduct training for OTL staff on the MEL system, performance indicators, data quality assurance, and facilitative data collection with local partners and stakeholders.
• Participate in project review, especially in log frames, and contribute to learning
• With support from the MEL Lead, establish and maintain a project-level information management system.
• Closely work with the OTL program team to ensure the project has tested standard monitoring tools that capture both program activity and indicators progress.

Monitoring and Evaluation:

• Responsible for tracking progress against monitoring work plans.
• Responsible for ensuring the on-time execution of projects’ major monitoring events including but not limited to data quality audit and field supervision.
• Responsible for providing technical support to staff and partner organizations on the information management systems, proper data collection, and record-keeping.
• Responsible for updating MEL plan timely and providing feedback to program staff on status and quality of implementation.
• Responsible for monthly and/or quarterly performance indicator analysis, including generation of reports as well as presentations for staff related to ongoing performance.
• Responsible for conducting regular data verification exercises to ensure reporting and collection of quality data as well as to check for completeness, correctness, and consistency
• Responsible for documenting findings from data quality audits and store in project files to ensure collective and sustainable access.
• Responsible for closely working with staff to ensure they follow correct procedures and criteria during beneficiary registration.
• Accountable for the recruitment of enumerators and support in other surveys including engagement of consultants.
• Contribute to providing MEL inputs for reports written during project implementation.
• Work with project staff to ensure that data is collected and entered the databases as well as tracking sheets, and platform data quality audits regularly to identify and resolve systemic problems affecting data quality.

Information Management and Reporting:

• Support in establishing and maintaining project information management system.
• Responsible for submitting data set to update country office-wide program database on monthly basis.
• Support to ensure all projects have downward/ forward client responsiveness mechanisms and work with project staff to make sure of its implementation.
• Responsible for compiling quarterly, biannual, and annual tabular, and narrative reports (as required by project stakeholders) on projects’ accomplishments by cost and alerting the management for special deviations from the plan.

Capacity building and supervision:

• Responsible for providing assistance to partners in designing monitoring and reporting tools and establishing database management systems.
• Responsible for the orientation of front-line staff, partners’ staff, and volunteers on the monitoring tools and training them on how to use data for decision making.
• Accountable for coaching, mentoring and supervising Data assistant.
• Responsible for her/his subordinate/s in completing performance management activities including performance planning, monitoring, and annual performance appraisals

Key Working Relationships

Position Reports to:  MEL Lead and State Program manager

Indirect/Technical Reporting: MEL Lead

Position directly Supervises: Data Assistant

Key Internal Contacts:

Country Program:  Program Lead, Reporting and Communication Lead, Consortium Leads, State, Education Officers

Key External Contacts:  Teacher Mentors, Learning Facilitators, Enumerators, Data hub information officers

Qualifications

Education: Degree/diploma in statistics, computer science/IT/or any sector or sub-sector related field

Work Experience: At least three (3)-years’ experience working in monitoring and evaluation preferred;

Demonstrated Technical Skills:

• Demonstrated knowledge on the use of statistical packages such as GIS, QGIS, PowerBi, Tableu etc.
• Demonstrated on the use of ICT4D such as Kobo collect, Ona, commcare etc.
• Demonstrated report writing skill, facilitation and communication skills
• Strong data collection, analysis, and report writing skills required.
• Ability to work independently, think analytically and take initiative in solving problems.
• Familiarity with log frame analysis and M&E plan.
• Experience in conducting assessment.
• Most importantly, commitment to IRC values and principles.
• A strong team player with excellent interpersonal skills and the ability to work with groups of diverse backgrounds.

Languages:  English is a must, Hausa, Kanuri will be an advantage

Computer/Other Tech Requirements:

Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. 

Ability to Travel: 40 % of time will be required to be spent on the field.

Standards of Professional Conduct The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.