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  • Posted: Nov 18, 2022
    Deadline: Not specified
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    Scope Markets is a global provider of online trading services and institutional solutions.
    Read more about this company

     

    Senior Account Manager - Retention Sales

    Overall Purpose of Role:

    • Handling the complete retention process.
    • Develop a portfolio of clients to help grow the business
    • Retain clients by developing a long-term business relationship

    Responsibilities:

    • Engage in post-sales by contacting existing clients.
    • Screen potential business deals by analyzing market strategies, deals requirements and financial prospects.
    • Maintain and develop relationships with existing customers in person and via telephone calls and emails.
    • Act as a contact between the company and its existing and potential markets.
    • Develop a portfolio of clients to grow existing business.
    • Continuously seek opportunities for business development
    • Provide guidance and assistance to clients on navigation of their client portal and client trading account.
    • Keep clients abreast of any customer trainings and/or events.
    • Any other responsibility as one may be called upon to do from time to time.
    • Consistently achieve individual sales metrics.
    • Develop and maintain product and execution knowledge.
    • Ensure all regulatory requirements are complied with.

    Skills and Competencies:

    • Attention to detail
    • Excellent Communication skills
    • Great Presentation skills
    • Good with Negotiation/ Persuasion
    • Consistency
    • Ability to build and maintain long term relations

    Educational / Experience Requirements:

    • Previous experience in a similar role with involvement in sales or business development.
    • Experience of the financial industry will be considered an advantage. 
    • University degree in Business Administration & Management or any other related subjects.
    • Excellent command of English language, both verbal and written.
    • Additional languages will be considered an advantage.
    • Proficiency in the use of Microsoft Office Suite Package (Outlook, Word, Excel and Office 365).
    • Proficiency in the use online trading platforms such as CRM, MT4 & MT5 will be considered an advantage

    Personal Specification:

    • Strong communication and interpersonal skills.
    • Strong organizational and target-oriented skills.
    • Strong time management and leadership skills.

    go to method of application »

    Account Manager -Acquisition Sales

    Overall Purpose of Role:

    • Handling the complete conversion process.
    • Managing their pipeline and converting leads to clients
    • Assisting clients in opening accounts and accessing client portal and MT5

    Responsibilities:

    • Contacting new leads.
    • Introducing customers to our product and brand.
    • Answering client inquiries.
    • Solving customer issues.
    • Initiating new lead contacts and relationship.
    • Maintaining timely follow-up with established connections.
    • Utilizing, calls, email, and all authorized channels of communication
    • Provide guidance and assistance to clients on navigation of their client portal and client trading account.
    • Keep clients abreast of any customer trainings and/or events.
    • Any other responsibility as one may be called upon to do from time to time.
    • Consistently achieve individual sales metrics.
    • Develop and maintain product and execution knowledge.
    • Ensure all regulatory requirements are complied with.

    Skills and Competencies:

    • Attention to detail
    • Excellent Communication skills
    • Great Presentation skills
    • Good with Negotiation/ Persuasion
    • Consistency

    Educational / Experience Requirements:

    • Previous experience in a similar role with involvement in sales or business development.
    • Experience of the financial industry will be considered an advantage. 
    • University degree in Business Administration & Management or any other related subjects.
    • Excellent command of English language, both verbal and written.
    • Additional languages will be considered an advantage.
    • Proficiency in the use of Microsoft Office Suite Package (Outlook, Word, Excel and Office 365).
    • Proficiency in the use online trading platforms such as CRM, MT4 & MT5 will be considered an advantage

    Personal Specification:

    • Strong communication and interpersonal skills.
    • Strong organizational and target-oriented skills.
    • Strong time management skills.

    go to method of application »

    Business Development Manager

    Overall Purpose of Role: 

    • Executing the Business Development strategy, by maintaining and developing new and existing key relationships with partners
    • Drive sustainable financial growth through boosting sales via indirect marketing channels and forging strong relationships with partners of the company
    • Meeting monthly goals and targets set by company

    Responsibilities: 

    • Provide professional guidance to new and existing partners
    • Develop the indirect business for the company, based on targets set by Senior Management
    • Source, acquire and maintain IB relationships for the company
    • Making suggestions and priorities to improve IB value proposition, whilst taking responsibility where possible to implement necessary changes for improvement
    • Identifying new potential partners via channels such as LinkedIn, as well as the existing client base
    • Negotiating and renegotiating terms with existing IBs/Affiliates, to ensure maximum output whilst remaining competitive in the space
    • Arrange meetings, directly or remotely with new or existing relationships
    • Travelling to locations where necessary, such as IB events and expos
    • Provide basic troubleshooting and support for any issues experienced by partners as first point of call, whilst understanding relevant escalation channels where necessary
    • Coordinating with team of Business Development Managers, actively offering support where required
    • Ensure Head of Partnerships is aware of any roadblocks or opportunities faced by the team. Act proactively to provide solutions
    • Stay informed about the financial markets in order to spot trends, look for new opportunities and establish credibility with our Partners by understanding their requirements
    • Work within CRM guideline to log and organise IB sales pipeline
    • Provide weekly updated to Head of Partnerships with regards to sales pipeline and progress
    • Follow business expense protocol for any out of office events such as seminars or other client meetings

    Skills and Competencies:

    • Excellent Interpersonal skills
    • Ability to problem solve quickly
    • Ability to cultivate meaningful relationships and work effectively with cross-functional teams while remaining decisive and displaying sound judgment 
    • Maintain professionalism with all internal and external communication
    • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

    Educational / Experience Requirements:

    • Minimum of 5 years retail and/or institutional sales experience within financial markets
    • Excellent English oral communication skills are mandatory

    Personal Specification:

    • Educational skills and techniques
    • Team player
    • Self-motivated
    • Organised
    • Adapting in different cultures of people with different personalities

    Method of Application

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