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  • Posted: May 21, 2021
    Deadline: May 30, 2021
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  • Ace Coterie Consulting provide industry-leading, innovative technology solutions, services and IT support to a diverse range of business across different industry sectors.
    Read more about this company

     

    Customer Service Supervisor

    Responsibilities:

    •  Overseeing and assessing customer service staff activities, and providing them with regular performancerelated feedback.
    •  Strategizing and monitoring the daily activities of customer service operations.
    •  Assisting customer service staff with duties where required.
    •  Training staff in areas of customer service and company policies.
    •  Managing cashier coverage and customer flow to ensure proficient customer service.
    • Monitoring and authenticating returns, exchanges, and voids.
    • Investigating and solving customer service complaints.
    • Assisting with the development and implementation of service policies, and explaining these to staff and customers.
    • Maintaining documentation pertaining to customer service department activities.
    • Performing additional duties where needed.

    Requirements:

    • B.sc/HND in a relevant discipline 
    • 2 years of work experience in a similar position.
    • Proficient knowledge of customer service, and standard office practices and procedures.
    • Excellent computer skills.
    • Proficient standard office equipment skills.
    • Outstanding communication skills, both written and verbal.
    • Strong people skills.
    • Excellent phone etiquette.
    • Outstanding organizational skills.

    go to method of application »

    Executive Assistant to the CEO

    Location:

    Ikeja,  Lagos

    Job Details:

    Provide executive and personal support to the MD/CEO in discharging his daily functions. 

    Job Requirment:

    • BSc or HND in a management or administion field
    • Excellent written and verbal communication skills
    • Organizational skills, Strong timemanagement skills and the ability to organize and coordinate multiple projects at once
    • Proficient in Microsoft word, excel and powerpoint
    • Flexible individual and a team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
    • Ability to keep confidential records
    • Excellent interpersonal skills.

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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