IT Officer at Proforce Limited

Job Summary

• We are seeking to recruit an experienced Information Technology Manager to provide strategic technical guidance and manage the company's technology infrastructure and digital strategies.

Responsibilities

• Committed to delivering high level of customer service.
• Responds courteously and efficiently to queries and problems from guestsand system users.
• Ensures cleanliness of all data equipment and computer rooms.
• Must be a self-starter, alert, energetic,responsibleand flexible.
• Responsible for smooth functioning and co-ordination of vendorsfor Guest Internet, PropertyManagement Maintenance- PMS,Point of Sale -POS,IPTV, Telephony systems and other software vendors.
• Ability to troubleshoot hardware and software problems.
• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email account,and also support for the underlying server/desktop infrastructure.
• Should be capable of doing Root Cause analysison a problem.
• Must know the Network fundamentals, general network setup and device configuration.
• Good knowledge of server hardware, Disk storage technology, I/O devices.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
• backgroundin highly available systems and image capture/management systems.
• Prepare & Implement Preventive Maintenance Schedulefor all IT hardware & Software.
• Manage leadership in the establishment of project scope, technical strategy, cost, budgetand staff support requirements with new IT initiatives.
• Ensure compliance with relevant data protection and privacy regulations.
• Build and maintain relationships with IT vendors, service providers, and relevant stakeholders.
• Monitor vendor performance and negotiate contracts for IT products and services.
• Develop and manage the IT budget, ensuring optimal utilization of resources.
• Identify cost-saving opportunities and implement measures to control IT expenses.
• Carry other duties as assigned by the HOO/GMD.

Requirements

• Degree/Masters in Information Technology field. Along withIndepth knowledge of Microsoft Operating systems, Microsoft or Cisco certification.
• Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.
• A minimum ofthree to 5years of experience in a fast paced working environment.
• Demonstrated ability to organize and manage multiple priorities using effective problem-solving resolution skills and a team focus.
• Proven ability to multitask and delegate at the same time
• Proven management skill.