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  • Posted: May 27, 2020
    Deadline: May 29, 2020
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    Action Against Hunger | ACF International, a global humanitarian organization committed to ending world hunger, works to save the lives of malnourished children while providing communities with access to safe water and sustainable solutions to hunger.
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    ICT Assistant

    Location: Maiduguri, Borno
    Department: Logistics
    Job Level: Entry Level
    Direct Line Manager: ICT Officer
    Starting Date: As soon as possible

    Objective 1

    • Server, Energy and Network Management.

    Tasks & Responsibilities:

    • Shall support the ICT Officer to ensure that Servers and other network resources are installed and configured for the respective users for Damaturu office.
    • Shall archive and keep in safe location all old files on the server and some relevant users’ data
    • Shall support the ICT Officer in the delivery of energy backup system (inverter, UPS) for the ICT equipment for Damaturu, Bade, Potiskum and the sub-bases
    • Shall be Local Area Network administrator for Bade and Potiskum offices and monitor users’ access to the Network and all its resources.

    Objective 2

    • Radio, CCTV and Trader / ODK Devices Management

    Tasks & Responsibilities:

    • Shall support the ICT officer to ensure smooth operation of all HF/VHF radios for the base
    • Shall with the ICT Officer provide technical advice on CCTV operations to the base security manager whenever the needs arise
    • Supports the M&E team to ensure effective use/function of the ODK phones, cash transfer and traders’ devices.
    • Shall support the ICT Officer to resolve all ICT related problems with the ODK phones, cash transfer devices and traders’ devices are attended to within the shortest possible time.

    Objective 3

    • Data Security and Software Management.

    Tasks & Responsibilities:

    • Shall carryout weekly data backup followup for Damaturu office and ensure that backup is done for all the sub-bases at regular times
    • Shall ensure that recommended anti-virus is installed on all the computers in the base and regularly updated
    • Shall in collaboration with the ICT Officer ensure that all network resources (server, network drives, switches, routers, printers) are installed in a safe and well ventilated locations.

    Objective 4

    • Equipment Management.

    Tasks & Responsibilities:

    • Shall ensure that all staff have required equipment for the delivery of their roles
    • Manages the base equipment list by regularly updating the list with new equipment
    • Ensures that all users complete Equipment Temporary Allocation Form and well documented
    • Makes sure that all new equipment labels are checked and allocated appropriately
    • Ensures that all equipment assigned to leavers are returned and equipment list updated accordingly.

    Objective 5

    • Communication Service and Subscription Management.

    Tasks & Responsibilities:

    • Shall ensure stability of internet service for the base and the sub-base and when necessary provide internet service for individual staff who may not be within the office location for official reasons at some point.
    • Shall continuously monitor the performance of all internet service and effective use of the internet bandwidth for Monguno and Damasak.
    • Shall query any individual for abuse of any of the communication means (Internet, GSM, Thuraya and Radio) and report same to the ICT Officer for consistent abuse.

    Internal & External Relationship
    Internal:

    • Logistics Manager: hierarchical relationship – technical support – exchange of information, collaboration on planning and all base matters
    • ICT Manager: Technical support
    • ICT Officer: Direct Line Manager
    • Logistics Officer: Collaboration on daily tasks
    • Others Programme Managers: Exchange of information and coordination (integrated approach).

    External:

    • Local governmental and non-governmental partners: exchange of information, coordination,
    • Local suppliers: exchange of information, coordination, influence on choice of technical options
    • Local representatives of international aid organisations: exchange of information.

    Qualifications

    • Bachelor's Degree / Higher National Diploma in Information Technology / Engineering, Telecommunications, Computer Science or related courses.

    Skills & Experience:
    Essential:

    • Minimum 1 year experience in the ICT sector.
    • Professional IT certificates such as MCP, MCSA, MCSE, CISCO are preferable.
    • Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
    • Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint)
    • Fluency in English
    • Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently
    • Capacity for analysis, synthesis and reporting of large amounts of information
    • Willingness to travel to field sites.

    Preferred:

    • Fluency in one or more National / regional languages an asset.

    Minimum Basic Salary

    • NGN156,995 per month.

    Method of Application

    Note: Qualified women are encouraged to apply.

    Interested and qualified? Go to Action Against Hunger | ACF-International on acfinternational.applytojob.com to apply

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