HR Services Manager at Nestle Nigeria

Position Summary

• Joining Nestlé means you are joining the largest Food and Beverage company in the world. At our very core, we are a human company driven by our purpose to improve the quality of life and contribute to a healthier future.
• Nestlé Nigeria is currently looking for an HR Services Manager to lead the HR Services activities across the Cluster and ensure HR services operations fall within the defined Service Level Agreements (SLAs) - Quality, Time, Accuracy and Compliance.
• The job holder would act as the customer-facing representative for the administrative activities in HR; providing analytical and financial leadership within the HR function in the Country to ensure the business has relevant insights required to enable robust people decisions and drive HR efficiency and credibility.
• This job holder would be fully responsible for Compliance within the HR function.

A day in the life of...

• As a Co-Pilot within the HR team, you will efficiently manage the End-to-End HR processes; identifying and proposing improvement opportunities, while providing support to stakeholders including HRBPs, Line Managers, Finance, Factory; etcetera.
• Country Employee Cost Centre Management (Cost Planning, Analysis and Reporting):
• Regular reports and dashboard reviews, in liaison with Regional Leaders as well as Senior Management within the Country.
• Employee cost reporting (in liaison with HR and Finance), to provide people insight.
• Active participant in headcount reporting and planning.
• Project management of reporting solutions deployed within the Country.
• Effective development, modification and implementation of HR Policies and Procedures.
• Responsible for HR Compliance e.g. acting as the key contact during HR Audits within the Country.
• Delivering local HR Services within the defined SLAs/other standard routines across all HR processes.
• Partnering with internal stakeholders across the HR value chain; providing timely relevant information and ensuring a consistent and efficient execution of all HR Services activities e.g. Training Administration, 3rd Party Management, Payroll Administration, Immigration etc.).
• Ensuring premium data quality (Accuracy, Consistency and Timeliness) within the Country for Total Rewards and Talent Management.

Requirements
What will make you successful:

• Minimum of a Bachelor's degree or its equivalent in a relevant field; preferably in (but not limited to) a numerical course of study (e.g. Accounting, Economics, Statistics, Computer Science); etcetera.
• Minimum of 5 - 7 years experience in a Senior HR Management/Leadership position; preferably gained within a similar FMCG company or alternatively a multifaceted industry experience including Management Consulting (from a highly recognized institution).
• Strong hands-on experience in the management of the following – HR Controlling/Budgeting, Compensation & Benefits, Payroll Management, Tax (particularly PAYE), Pension Administration, Staff Medical/HMO Management, HR Services/Administration.
• Experience as an HR Generalist with an overview/wide exposure to End-to-End HR processes e.g. Talent Management, Learning & Development, Employee Relations, Recruitment/Resourcing; etcetera.
• Experience liaising with Unions and other external stakeholders.
• High proficiency in the use of Microsoft Office tools (Excel, Word, Outlook, PowerPoint), ERP tools (e.g. SAP, SuccessFactors, etcetera) and other relevant technology.
• Data-driven individual with excellent analytical skills; including the unique ability to present/generate and effectively interpret multiple data sets.
• Good communication and interpersonal skills.
• Good relationship management skills - Capability to handle cross functional/hierarchical relationships.
• Strong Service orientation - Willingness to listen and readily lend a helping hand to team members from various backgrounds/levels in the organization.