Jobs at Westine Hotels and Spa

Job Description

• A Sales and marketing manager in the hotel industry is responsible for maximizing a hotel’s revenues by developing programmes to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities.
• The manager must maintain awareness of the factors that influence the hotel industry and gain a deep understanding of the needs and attitudes of a hotel’s customers.
• A manager will be responsible for coordinating marketing and promotional activities to meet customer needs,working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there.

Responsibilities

• Successfully promoting and managing the brand
• Working with advertising agencies
• Managing relationships with agencies and partners
• Overseeing budgets for advertising, marketing, and promotions
• Monitoring competition
• Supervising the Marketing and Sales Department staff
• Generating new ideas for customer incentives and accommodation or business packages and other sales and marketing duties.

Requirements

• Candidates should possess a Bachelor's Degree qualification
• Work well with people
• 2-5 years experience In similar positions in the hotel industry
• Have fantastic presentation skills
• Be an excellent negotiator
• Have exceptional communication skills
• Use current technology for the benefit of the hospitality property, for example social media such as blogs,
  twitter and RSS feeds if they can be used appropriately.
• Think creatively to come up with exciting new campaigns
• Own a driver’s licence and a vehicle
• Available to resume immediately.
• Candidates must reside on the island and its environments.

Salary
N150,000 - N200,000 / month.

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Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests.

Requirements

• Candidates should possess an SSCE / NCE / NECO qualification with 1 – 2 years work experience.
• Proven work experience as a Waiter or Waitress
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills.
• Team spirit.
• Flexibility to work in shifts.

Salary
N50,000 Monthly.

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Requirements

• Interested candidates should possess a B.Sc Degree
• Available to work remotely
• 1 year post-NYSC with an experience in digital and social media marketing.
• Experience working with a hotel or in the hospitality industry
• Experience executing paid social media campaigns.
• Knowledge of video and picture editing software such as adobe.
• Must be able to juggle multiple projects at the same time.
• Incredible attention to detail.
• Full understanding of all social media platforms, tools, SEO, analytics, etc
• Problem-solving skills.
• Knowledge of content management systems, email and SMS marketing, etc.
• Knowledge of Canva and other design tools with proven records/portfolio.
• Available to work full time.
• Must have a laptop, smartphone and camera.
• Tactful, presentable, good looking and attractive.

Salary
N40,000 - N50,000 Monthly.

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Responsibilities

• Keep facilities and guests rooms clean and maintained.
• Vacuum, sweep, and mop floors.
• Clean and stock restrooms.
• Clean up spills with appropriate equipment.
• Notify managers of necessary repairs.
• Collect and dispose of trash.
• Assist guests when necessary.
• Keep linen room stocked.
• Properly clean upholstered furniture.

Requirements

• Candidates should possess a High School Diploma with 1 - 2 years work experience.
• Ability to manage your time efficiently.
• Candidates must have experience working in a hotel
• Work well unsupervised.
• Ability to lift at least 25 pounds.
• Handle basic maintenance and cleaning.
• Ability to maintain a professional appearance and interact positively with hotel guests.
• Hard worker.

Salary
N40,000  Monthly.