Hotel Manager at Inter-Arc Consultants Ltd

Responsibilities

• Supervise work at all levels (receptionists, kitchen staff, office employees etc.) and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Develop and implement an efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements

• Minimum of five years  experience as Hotel Manager
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office
• Excellent customer service skills as well as a business mindset
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and a great attention to details
• HND/BSC in Business Administration, Hotel/Hospitality Management or relevant field