Head, Business Development at Benin Medical Care

Location: Benin City, Edo
Department: Corporate Services

Job Purpose

• Responsible for strategic thinking, analysis, project and relationship management as it relates to the development and implementation of new growth and business opportunities for Benin Medical Care.

Reporting Relationships:

• Reports to: Head of Corporate Services
• Direct reports: None

Key Responsibilities / Duties / Tasks
Business Development and Brand Management:

• Work with cross-functional teams and department heads to develop and execute business plans related to growth and revenue generation (new markets, new channels and new businesses).
• Support and promote credible growth initiatives by executing regular market research analysis.
• Screen potential business deals by analyzing the market, examining risks and potentials, evaluating clauses in the contract and making recommendations to management.
• Grow consultant or GP customer loyalty by engaging in regular follow-up sessions to measure client satisfaction.
• Increase revenue from referrals of existing clients
• Develop the organization's brand and constantly promote positive brand awareness and visibility

Client Relationship:

• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
• Proactive response to existing and prospective clients.
• Develop business strategy for the execution of all client appreciation events.
• Assist corporate and individual clients with post agreement support as required.

People Management:

• Lead the Hospital’s Business Development team to ensure that the Hospital is locally marketing its services and developing marketing materials. Develop plans to market the services of the hospital beyond its immediate geographical catchment area
• Establish appropriate work and time plans for all staff in the department to maximise the efficient use of staff time.
• Support staff members in developing the knowledge and skills of existing staff.
• Review the performance and competence of staff through annual appraisal, identifying training needs and arranging for its provision in conjunction with Human resources.

Job Dimensions
Financial Responsibility:

• N/A

Working Conditions:

• The Business Development Manager is required to sit for extended periods of time and operate a computer which requires dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects. The person must also be physically able to participate in presentations, meetings and extended business negotiations that require constant talking and listening.
• 40% intra-city travel as required by the role.
• 25% inter-city travel as required by the role.

Job Competencies (Knowledge, Experience and Attributes / Skills)
Academic Qualifications:

• Minimum academic qualification of a Bachelor's degree (B.Sc) in Business, Economics, Mass Communication or any related business degree.

Work experience required:

• 5 to 7 years relevant work experience preferably in the Health or service sector.

Professional Qualification / Membership to professional bodies:

• N/A

Functional Skills:

• Full working Knowledge of the Microsoft office package is required

Behavioural Competencies / Attributes:

• Excellent, negotiation, communication and people management skills.
• Exceptional oral, written and presentation skills with good composure and presence of character are required for this role.

Note: The above statements are intended to describe the general nature and minimum level of work expected of this role and being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of responsibilities and activities required of the position.