Head, Agent Network Growth at HRBP Limited

Job Summary

• Focuses on building, managing, and growing a network of independent agents. 
• The job involves identifying, recruiting, and managing agents, developing strategies for network expansion, and ensuring agents meet performance goals. 
• This role also includes managing agent relationships, resolving issues, and ensuring compliance

Job Objectives

• To deepen the coverage and visibility of the Agent Network
• Identify, establish, and manage required partnerships (internal and external) to promote network growth as well as product / service offerings
• Drive knowledge management across the value chain

Responsibilities

• Design and execute strategies for growing and sustaining a vibrant Agent network
• Provide oversight to team activities related to Network Development, Partnerships, Awareness and Marketing
• Engage with relevant Units such as settlement and reconciliation unit, IT partners at ensuring effective resolution of issues affecting the business
• Develop knowledge materials to facilitate training of Agents (onboarding, day to day operations, etc.) and Branch team (Agent recruitment and management)
• Develop and maintain standard operating procedure manuals for all activities related to Agent Network Development
• Collaborate with SBU Heads to define and implement tactical strategies to drive business performance
• Monitor and respond to Competitor offerings and trends
• Support Sales team (SBUs) and Regional Officers with product materials and bespoke proposals to facilitate engagement with prospective Strategic Partners
• Monitor and render periodic reports and recommendations on Agent and team performance to key stakeholders and executive management
• Collaborate with required stakeholders to conduct risk assessment reviews to identify and address operational and business risks
• Design and implement strategic marketing initiatives to drive network growth and visibility
• Design and execute product promotion campaigns for Agents
• Engage Retail Communications unit on the design / production of Agent branding collaterals and marketing merchandise
• Communication management across the Agent Network

Requirements / Qualifications / Skills

• B.Sc. Degree in any discipline
• A minimum of 5 -7 years of sales experience in agency banking
• Ability to work in a fast-paced environment
• A strong and passionate leader
• Experience in the banking industry would be an added advantage