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  • Posted: May 4, 2021
    Deadline: Not specified
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    Pinnah Foods Limited is a restaurant chain with 6 outlets operating in the city of Lagos.
    Read more about this company

     

    General Manager

    Responsibilities

    • Responsible for overall management and the smooth running of the daily operations of all outlets, in line with company policies and standards.
    • Ensure that monthly sales targets are met for all outlets and expand current income streams. Develop and drive initiatives to increase sales and profits.
    • Responsible for the coaching, development and training of all levels of Managers in line with company standards, for operational excellence.
    • Monitor training schedule/processes of Restaurant Managers to ensure quality training of team members and trainee managers.
    • Plans and sets goals; focuses on in-store problem solving/process improvement.
    • Provide leadership and support for each Restaurant Manager to achieve company targets and ensure customer satisfaction.
    • Recognize, mentor and motivate Restaurant Managers and Restaurant Teams.
    • Increase company profitability by minimizing wastage and devising cost control measures.
    • Achieve the overall set targets for the company by pro-actively contributing to the implementation of business strategy.
    • Drive results by continuously seeking improvements to enable individual outlet and company growth.
    • Ensure that company policies, standards and values are understood, embraced and complied with by all staff across all sales outlets.
    • Ensure the conduct of the business within the ethical, legal, and moral boundaries consistent with our values. Liaise with external agents on behalf of the company; such as NAFDAC, PHCN, Local government agencies to ensure smooth running of operations.
    • Work closely with the HR department to ensure that required restaurant staffing levels are met. Ensure that daily/weekly sales, management reports, profitability, food cost and other general management reports for all outlets are prepared as and when due.
    • Provide leadership for achievement of goals for new store openings as required. This includes planning and organizing staffing needs, ensuring timely recruitment, selection training and orientation etc
    • Carry out scheduled and surprise visits to outlets to ensure compliance to given service and operational standards across all outlets. Act as a gate-keeper for the CEO and MD.

    Qualifications & Requirements:

    • Possess at the minimum a BSc/BA University degree.
    • Excellent written and oral communication skills.
    • Proven leadership skills.
    • At least 2 years experience in a similar role (in a Quick service restaurant, managing multiple outlets).
    • Proficient in MS Office.
    • Strong planning and organisational skills.
    • Energetic and outgoing personality

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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