Jobs at Sendme Food Technology Limited

Location: Port Harcourt, Rivers

Job Summary

• The Customer Fulfilment Agent is responsible for ensuring that customer’s orders are fulfilled in a timely and satisfactory manner.
• This position supports sales efforts by providing a variety of services, solutions, and support to existing customers as well as retail sales representatives.
• This includes but is not limited to processing orders, shipping, sending/receiving invoices, purchase orders, and collecting outstanding accounts receivable payments.

Responsibilities

• Providing pleasant and professional interaction with customers via phone, email and SMS. Also, to walk-in customers.
• Receiving, processing, tracking and completing small and large orders for existing customer base.
• Managing a database for customer orders, invoices, and promotional activity.
• Assists with accounts receivables, billing and collection.
• Makes outbound collection calls.
• Minimizes accounts receivable delinquency most especially by riders.
• Identifies issues attributing to account delinquency and discuss them with manager and finance
• Daily communication, written & verbal, to FCA supervisors.
• Perform other duties as assigned.

Qualifications

• OND / NCE or equivalent experience
• 1 year of call centre or phone answering experience is an added advantage
• Prior experience of parts management and inventory is an added advantage
• Good understanding of Microsoft Office Suite.

Remuneration
N30,000 - N35,000 Monthly.

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Job Description

• We’re looking for Dispatch Riders who will work with us to build a brand that is passionate about delivering excellent services to our customers.
• The ideal candidate will have excellent motorcycle/bike riding and interpersonal skills.

Key Responsibilities

• Communicate with clients respectfully
• Pickup and delivery of meat products and other items
• Organize item orders by editing for price, weight compliance
• Arrange deliveries by placing and expediting orders
• Deliver items by examining items, destination, route, rate and delivery time
• Keeping customers informed by forwarding notice of item availability, status and responding to enquiries as it relates to delivery

Requirements

• Minimum education: Secondary Education
• Two years and more experience in the transport and logistics
• Must know how to ride a bike
• Must have an andriod phone
• A valid Riders’ licence is an added advantage
• Must know 80% of Port Harcourt roads.

Remuneration
N30,000 - N35,000 Monthly.