Front Desk at Earn Markets Limited

• Our company is looking for an experienced Front Desk Officer to carry out all secretarial duties at our front desk area.
• You will perform a range of duties including answering phone calls and handling frontline inquiries.
• Your main goal is to provide our clients with excellent customer service and support and also make them feel comfortable within our premises.
• As the first contact in our company, you will be expected to be presentable and friendly at all times with outstanding people’s skills.
• You should be able to multi-task, with excellent communication and organizational skills.

Responsibilities

• Welcome our guests and provide them with excellent customer service.
• Ensure the front desk area is always clean, presentable, and equipped with all the necessary supplies.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Receive all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Maintain records and files.

Requirements

• Minimum BSc. or B.A in relevant field.
• Experience in a similar role will be a added advantage.
• Good understanding of office administration and basic bookkeeping.
• Excellent written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Proficient use of MS Office programs.