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  • Posted: Oct 31, 2022
    Deadline: Not specified
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    ZKTeco is a world-leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.
    Read more about this company

     

    Technical Support Engineer / Technical Associate Engineer

    Location: Victoria Island, Lagos

    Job Description

    • Research and identify solutions to software and hardware issues.
    • Diagnose and troubleshoot technical issues, including account setup and network configuration.
    • Should have Knowledge about CCTV, Access Control hardware, Biometrics time & Attendance device.
    • Research and identify solutions to software and hardware issues
    • Ask customers targeted questions to quickly understand the root of the problem
    • Track computer system issues through to resolution, within agreed time limits
    • Talk clients through a series of actions, either via phone, email, or chat, until they've been solved.
    • Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

    Qualifications

    • Engineering in Computer Science or Information Systems / Engineering in Electrical and Instrumentation / Mechanical / Electronics and Communication Engineering or Equivalent Combination of Education 

    Additional Information:

    • Bachelors Degree Holder of 1-5 years post NYSC experience
    • Knowledge of innovation methodologies including design thinking, and Scenario planning
    • Excellent verbal and written communication skills in English 
    • Excellent computer software skills, including experience with MS Office, Google apps and web-based research and communication and design tools
    • Excellent interpersonal skills, and previous experience working in multicultural teams
    • Creative thinker and problem solver
    • Strong organizational skills and attention to detail
    • Commitment to ZKTECO's vision, mission, values and ways of working. 
    • Ability to work under pressure with tight deadlines

    Additional Advantage: 

    • Experience in Hardware repair and service
    • Installer in Security solution
    • Project Management 
    • Should have knowledge about MySQL, and MySQL database.

    Remuneration
    Competitive.

    go to method of application ยป

    Business Development Manager

    Location: Port Harcourt, Rivers

    Job Description

    • Develops and sustain long-lasting relationships with customers.
    • Identify key installers and integrators, maintain good relationship
    • Promote and sell company products and solutions
    • Generate and close out on new project opportunities
    • Monitor and manage project progress and solve occurring problems with appropriate team
    • Responsible for sales contract bidding and the full cycle of the acquired projects
    • Conduct sales visits, organize local promotional work and other sales activities to improve the ZKTeco brand visibility and reputation
    • Liaise with technical support team members regarding customer requests or technical questions from customers
    • Provide product and sales training to clients.
    • Calling potential customers to explain company products and encourage purchases.
    • Visiting customers to follow-up on prospects 
    • Developing in-depth knowledge of company products.
    • Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
    • Informing management of possible product improvements and changes to ensure that company products meet current market needs.

    Qualifications

    • Bachelor's Degree 
    • 3 - 5 years of relevant experience
    • Highly motivated and target driven
    • Established relation with integrators/installers is an advantage
    • Self-starter with ability to work independently and in a team
    • Willingness to travel as may be required
    • Excellent time management skills.
    • Excellent presentation skills
    • Excellent oral & written skills interpersonal skills
    • Excellent customer service skills
    • Proficient in Ms office

    Additional Information:

    • Prior Experience in a Tech Space is Highly Considered
    • Knowledge of Partnership Deals.

    Remuneration
    Competitive.

    Method of Application

    Use the link(s) below to apply on company website.

     

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