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  • Posted: Mar 1, 2023
    Deadline: Not specified
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    Videojet is a global leader in the development and manufacture of high-quality product identification equipment for coding and marking – including Continuous Ink Jet printers (CIJ), Laser Marking Systems, Thermal Transfer Overprinters (TTO), Case Coding, Print and Apply Labeling (LPA), Thermal Inkjet Printers (TIJ), Commercial Graphics and Addressing, ...
    Read more about this company

     

    Field Technical Support Specialist

    Based at home in Lagos and visiting customer sites 2-3 days a week, the Field Technical Support Specialist will collaborate with a local distributor and visit a range of packaged goods production companies across Nigeria, to help solve technical problems, deliver user training, and support the pre-sales process.

    Videojet provides an outstanding onboarding & training program, professional development, and genuine longer-term career opportunities. If you’ve ever wondered what you’re truly capable of, there’s no better place to find out!

    The Ideal Candidate 

    • Bachelor’s degree (mechanical/electrical engineering preferred), fluent English and good technical experience of industrial equipment within production environments (food & beverage or pharmaceutical preferred)
    • Customer outcome and results focused, with excellent communication, listening, relationship building and influencing skills.
    • A consultative approach to uncover and solve customer’s needs
    • Self-motivated with a continuous improvement mindset and the drive to succeed in a high-performance environment 

    go to method of application ยป

    Strategic Account Manager

    Your responsibilities as Strategic Account Manager role at Videojet, include:

    • Business development and acquisition of new customers through partnering with our channel partners / distributors
    • Relationships at all levels up to and including the senior levels of our customers
    • Ability to prioritise and to work on both long term and short-term projects
    • Leading sales activity through KPI’s and using our corporate CRM (SalesForce.com)
    • Ability to discuss the progress of the forecast and the key projects on a weekly and monthly basis within the organisation
    • Secure and grow revenue within an agreed region by selling the VJ product range to existing and new customers with a collaboration with our channel partner

    We are looking for a professional who is:

    • Delivering results through others
    • Sales Orientated – focused and driven by the challenge of developing new customers or finding untapped opportunities to grow their business.
    • Ground-breaking Thinker – seek problems and approach work with innovation at the forefront of their mind
    • Phenomenal Teammate – relationship savvy people who intentionally make connections with both internal partners, external contacts, and channel partners
    • Customer-Oriented - build dedication and trust through strong work ethics and customer-focused attitude

    Your education and background experience will include:

    • A proven record in Account Management, ideally in Multinational Corporations, or has identified sales opportunities within their role
    • Ability to take ownership over a portfolio of customers
    • Good technical knowledge and either a) sales experience in industrial automation / engineering environments or b) field service engineer or similar, who understands industrial automation equipment and used to being customer facing and is looking to move into sales
    • Work in an agile manner both internally and externally
    • Excellent attention to detail
    • Knowledge of a CRM (preferably SFDC) would be advantageous
    • Proficiency in English with strong written and oral communication skills, an additional language would be a plus

    Method of Application

    Use the link(s) below to apply on company website.

     

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