Job Openings at West Africa Vocational Education (WAVE)

Job Summary:

• The Facility Officer will be responsible for overseeing the maintenance and repair of the facilities within the Restaurant and the entire premises.
• The role requires inspecting, and ensuring that all fixtures, fittings and equipment are in good and useable condition at all times.
• Developing maintenance schedules, and ensuring that all maintenance tasks are completed promptly and efficiently.
• The Facility Officer will also be responsible for ensuring that all safety regulations are followed and that the facilities are in compliance with all applicable codes and regulations.

Key Responsibilities:

• Oversee the maintenance and repair of all facilities within the organization.
• Develop and implement a comprehensive maintenance program to ensure all facilities are properly maintained and serviced.
• Providing guidance and monitoring the performance of repairs done.
• Develop and maintain relationships with vendors and contractors to ensure that all maintenance work is completed to a high standard and within budget.
• Ensure that all safety regulations and guidelines are followed and that all facilities are in compliance with all applicable codes and regulations.
• Conduct regular inspections of facilities to identify maintenance needs and prioritize tasks. Maintain accurate records of maintenance activities, including work orders, repair histories, and inventory levels.
• Coordinate with other departments within the organization to ensure that facilities are meeting the needs of the business.
• Develop and implement energy management strategies to reduce energy consumption and costs.

Qualifications & Requirements

• Bachelor's degree in Facilities Management or a related field.
• Minimum 1 -2 years of experience in facility management, maintenance, repairs, and supervision.
• Good experience in facilities management, or an experience in a similar role.
• Knowledge of building systems, maintenance, and repair procedures.
• Good communication skills, with the ability to communicate effectively with staff, vendors, and contractors.
• Knowledge of safety regulations and codes, with the ability to ensure compliance.
• A Self Starter, who is able to take the initiative and work with little or no supervision
• Capacity to manage the facility in a frequently used facility and fast-paced environment
• Knowledge of operations and process management and implementation
• Good written and verbal communication and report writing skills
• Organisational and administrative Skills
• Team spirit, good work ethics, and work culture
• Entrepreneurship mindset

Hours: Restaurant operates 7 Days a Week, with a one day off duty

The role presents:

• Variety - provides a great deal of variety in the nature of the work performed
• Positioning - experience, and access to people and opportunities that will position you well for your next career move
• Opportunity to learn skills and improve on existing skills

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Responsibilities

• Responsible for managing the store's social media strategies and content across all social media channels – Facebook, Instagram, Twitter, Tik Tok, Telegram, WhatsApp, etc.
• Handle all inquiries and interactions from and with the social media community
• Develop strategies and calendar for posts and campaigns while effectively interacting with customers
• Drive brand awareness, customer acquisition and interactions across all online and social media channels.
• Preparation of minor graphics with Canva

Skills and Job Requirements

• Industry knowledge
• Young, social media and tech savvy
• Good understanding of how to successfully navigate and operate various social media platforms
• Good understanding of social media metrics and data analysis
• Good interpersonal and communication skills (written and oral)
• Ability to use Canva Design is a plus

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Job Summary: This role is responsible for managing internal administrative roles and customer interface.

Key Responsibilities:

• Handling the hotline and liaising with Clients
• Responding to customer enquiries and ensuring their requests are addressed
• Handling Invoicing and keeping accurate records
• Ensure smooth and efficient running of the day to day activities
• Managing internal administrative processes and ensuring procedures are followed
• Overseeing the activities of personnel assigned
• Provide reports and update as may be required from time to time

Qualifications & Requirements

• Bachelor's degree in Social Sciences or related field
• At least 3 years’ experience as Customer Service Representative or similar role
• Preferably someone with experience preferably in quick restaurant service (QSR) or hospitality
• Excellent interpersonal/verbal skills
• Ability to work in a fast-paced environment
• Willingness and openness to learn
• Good written and verbal communication skills, with the ability to communicate effectively with staff and customers
• Ability with little or no supervision
• Knowledge of administrative procedures
• Report writing skills
• Organisational and administrative skills
• Team spirit, good work ethics, and work culture
• Entrepreneurship mindset

Hours: Business operates 6 Days a Week (Monday to Saturday)

The role presents:

• Variety - provides a great deal of variety in the nature of the work performed
• Managing people - position offers the opportunity to manage and direct other people
• Recognition - an environment where individual accomplishments are recognized with praise from peers and superiors