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  • Posted: Nov 27, 2020
    Deadline: Not specified
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    MSH, a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over ...
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    Facility Associate / Receptionist

    Ref Id: R406

    Job Description

    • The job of the Facility Associate / receptionist is to serves visitors by greeting, welcoming, and directing them appropriately.
    • He/ she also notify MSH personnel of visitor arrival and directs them as appropriate.
    • Oversees building and grounds maintenance.
    • The Facility Associate / receptionist also maintains security by following procedures; answers or refers inquiries, monitors logbook and issues visitor tags.

    Responsibilities

    • Attend to visitors by greeting, welcoming, and directing them appropriately.
    • Notifies MSH personnel of visitor arrival.
    • Facility, store and contract management;
    • Building and grounds maintenance;
    • Planning and Supervision
    • Utilities and communications infrastructure;
    • Space management.
    • Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies;
    • Responding appropriately to emergencies or urgent issues as they arise.
    • Responsible for on/off of generator and comes over the weekend when there is need
    • Assist in inventory verification exercise
    • Contact and supervise artisan for any repairs in the office
    • Maintains security and telecommunications system.
    • Welcome and attend to visitors for referring inquiries.
    • Directs visitors by maintaining employee and department directories; giving instructions.
    • Maintain security by following procedures; monitoring logbook; issuing visitor badges.
    • Maintain safe and clean reception area by complying with procedures, rules, and regulations.
    • Contribute to team effort by accomplishing related results as needed.
    • Receive and sort daily mail / deliveries / couriers.
    • Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

    Requirements

    • High school degree. University degree preferred.  
    • Minimum of 3 years related experience
    • Knowledge of administrative and clerical procedures
    • Knowledge of computers and relevant software application
    • Knowledge of customer service principles and practices
    • Keyboard skills
    • Ability to work a switchboard
    • Logical and flexible approach to solving problems, especially when working under pressure.

    Knowledge and Skills:

    • Verbal and written language skills in English
    • Telephone Etiquette skills
    • Verbal Communication
    • Microsoft Office Skills
    • Listening, Professionalism
    • Customer Focus, Organization
    • Informing Others.

    Method of Application

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