Executive Sales Officer at Alex Reid West Africa

Responsibilities

• Manage a portfolio of partnership accounts to achieve long-term success.
• Building partnerships and liaising with team leaders to determine the  company’s services, delivery criteria, and solutions for issues that may arise.
• Dealing with all aspects of a campaign.
• Achieving sales targets.
• Delivering sales presentations to high-level executives.
• Report on the status of accounts and transactions.
• Generate business need with market trends.
• Critical thinking and analytical report.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g., weekly, monthly, quarterly sales results, and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Relationship Building

• Be the primary point of contact and build long-term relationships with clients and partners.
• Develop a trusted advisor relationship with key accounts, clients,, stakeholders, and executive sponsors.
• Develop positive relationships with clients & partners.
• Generate new business using existing and potential client and partnership networks.
• Maintaining and expanding relationships with existing clients.
• Resolve conflicts and provide solutions to clients & partners in a timely manner.

Client’s Satisfaction

• Identifying client's needs and overseeing service delivery within the business context.
• Determining ways to reduce costs without sacrificing client satisfaction.
• Assessing client’s feedback and using your creativity to establish, improve, and refine services.
• Collaborate with client representatives to determine service needs and how our product offerings can address their growth and potential.
• Ensure the timely and successful delivery of our solutions according to customer, client, and partner needs and objectives.
• Attending client meetings.
• Ensure sales increase with new business.
• Monitor and analyse client's usage of our product.
• Responsible for onboarding and integrating new clients and developing existing client relationships.

Education & Training Requirement

• HND/B.Sc degree in Business Administration, Sales& Marketing, Entrepreneurship or any relevant field.
• Proven work experience as a Sales/Marketing Executive.
• Minimum 2 years of strong sales background with a proven sales record.
• Minimum 2 years experience of strong leadership skills.
• Previous experience of working as a team.

Experience in working in a sales or service company.

Technical Experience and Skills

• Basic technical skills and the ability to use business support software.
• Strong customer service, project management, and quality control skills.
• Good resource planning skills.
• Thorough knowledge of our business’ services, with an ability to identify and analyse areas for improvement.
• Strong organizational skills for managing budgets and maintaining documents on client issues and inquiries.
• Ability to troubleshoot and identify any technical issues.
• Excellent knowledge of Excel, PowerPoint, Word, etc, computer applications, and CRM software.
• Understanding of sales performance indicators.
• Deep digital understanding.
• Good problem-solving and analytical skills.
• Experience of delivering client-focused solutions based on
• Customer Needs.
• Proven ability to manage multiple projects at a time while
• paying strict attention to detail.
•   A proven or demonstratable ability as a fast learner.
• Ability to ride a Motorcycle or Drive a saloon vehicle with a current driver’s Licence.

Soft Skills

• Strong teamwork skills and attention to detail.
• Excellent leadership and people management skills.
• Willingness to support and mentor junior staff.
• Able to manage sensitive and sometimes confidential
• Information
• Self-motivation and able to take responsibility.
• Keen attention to detail for ensuring that all service agreements are met and all aspects are performing up to standard.
• Have a personable, helpful, and patient character for maintaining positive relationships with clients.
• Able to work under pressure and meet deadlines.
• Able to demonstrate a high degree of flexibility including shift and out of hours working.
• Able to manage and prioritize tasks and time efficiently.
• Able to demonstrate initiative and a proactive approach to daily tasks.
• Ability to manage conflict and offer suitable resolutions.
• Hands-on experience in sales and an ability to deliver excellent customer experience.
• Excellent verbal and written communication skills.
• Excellent negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communications skills.
• Self-motivated and able to thrive in a results-driven environment.
• Preferred but not mandatory skills
• Ability to speak the English Language Fluently, and Yoruba, Igbo and Hausa language as best as you can.