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  • Posted: Feb 18, 2020
    Deadline: Feb 28, 2020
  • Action Against Hunger | ACF International, a global humanitarian organization committed to ending world hunger, works to save the lives of malnourished children while providing communities with access to safe water and sustainable solutions to hunger.
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    Emergency Coordinator

    Location: Maiduguri, Borno
    Department: Operations

    Job Summary

    • The position is based in Maiduguri, Borno and will be supervised by the Deputy Country Director - Northeast. The Emergency Coordinator will oversee the development, appropriate implementation and coordination of AAH Nigeria’s multi-sectoral emergency program strategy in NE Nigeria under a Rapid Response Mechanism (RRM).
    • To ensure AAH’s agreed role in RRM in geographical locations and sectors, and taking a lead role in ensuring the effective coordination of the RRM with other actors. Support the DCD-NE to elaborate the AAH context analysis, ensuring linkages internally and externally to gather relevant information to advocate for a principled, coordinated response.


    • Emergency Program Strategy and Humanitarian Alert Analysis

    Tasks and Responsibilities

    • Oversee NE Nigeria emergency / rapid response programming to ensure the effective and efficient design, planning, implementation, monitoring and evaluation of emergency program portfolio.
    • Serve as the primary focal point within AAH for gathering and consolidating information on humanitarian alerts and updates through a system of internal contacts (Field Coordinators, Security Managers, Field teams) and external contacts and coordination mechanisms (local authorities, community leaders, RRM Coordination Cell) to inform AAH context analysis and adaptation of the AAH Nigeria Emergency strategy in close coordination with the DCD-NE.
    • Develop an internal tracking and follow up database for relevant humanitarian alerts and updates.
    • Ensure that any rapid response programming is in line with the Country Strategy and AAH's vision.
    • Work with DCD-NE and Regional Technical Coordination team to generate viable projects in line with Country Strategy and ensure cohesive links and referrals across AAH humanitarian programming.
    • Work closely with Advocacy & Protection Coordinator to ensure protection mainstreaming in all emergency interventions and to ensure protection monitoring activities inform AAH multisector response and contextual understanding.
    • Ensure that systems, tools and resources are in place to guarantee that RRM projects are: Designed, planned and implemented based on sound analysis, in line with humanitarian principles, consistent with AAH's standards for program quality and AAH technical positioning.
    • Ensure the regular production and/or review of AAH RRM monitoring tools including Detailed Project Implementation Plans, Activity Progress Reports, Budget and Supply Follow‐up, etc.
    • Put in place proper monitoring and evaluation systems to demonstrate impact of AAH’s emergency program and that learning is incorporated to ensure ongoing improvements.
    • Provide regular internal and external reports, and other relevant information on program activities, policy matters and external relations, based on agreed formats and schedules.
    • Identification of new opportunities for intervention and discussion with DCD-NE.

    Objective 2:

    • Program Implementation

    Tasks and Responsibilities

    • Management of the RRM team in Borno; adapt the team structure according to needs, resources and capacities if required, with support of DCD NE.
    • Ensure high quality project implementation in accordance with donor and AAH regulations as well as in line with agreed log frames/indicators, budgets, procurement plans, and work plans. Monitor and manage program expenditure and budgets, ensuring resources are optimally utilized and spending is in line with AAH financial procedures and Donor requirements.
    • Ensure multi-sectoral needs assessments are carried out to inform the implementation of AAH emergency programming: Monitor the humanitarian situation and contribute to the prioritization of areas of intervention; Compile, review and disseminate multi-sectoral assessment reports internally and externally; Present summary results of multi-sectoral assessments; Supervise the MSA team remotely and in the field, depending on security situation and needs; Oversee correct implementation of tools and methodologies for assessments
    • Coordination with other RRM actors (UN, INGO) to ensure coherence of response, use of correct tools, development of new tools as needed.
    • Identify staff among AAH teams and train and develop AAH Nigeria expertise in RRM programming.
    • Ensure coordinated planning with logistics to ensure sufficient support to assessment and response teams.
    • Support the team to develop and maintain relationships with the relevant local authorities and key stakeholders.
    • Development and implementation of robust remote monitoring plans, capacity building and other identified areas of support.
    • Ensure that relevant beneficiary data is collected, compiled, analyzed and distributed and that relevant assessments are conducted in the project area.

    Objective 3:

    • Access and Security

    Tasks and Responsibilities

    • Lead the preparation, regular updating and implementation of a dedicated security plan for RRM interventions in line with AAH standards and procedures.
    • Ensure collaboration with Safety and Security Coordinator ensuring safety of teams on assessment and response missions and ensure appropriate security plans for field missions are in place, and to discuss support needs for new areas of intervention. Ensure appropriate measures are taken for access and safety on assessment and response missions.
    • Ensure coordination of security protocols and management where RRM activities overlap with on-going AAH program locations.
    • Participate in security networking at all levels for NE interventions and support analysis of the information gathered and contribute to risk and context analysis.
    • With DCD NE develop an understanding of access strategies with AAH NE field teams.

    Objective 4:

    • External Relations and Partnerships

    Tasks and Responsibilities

    • Support DCD-NE to develop and enhance relationships betwwen the Mission and donors' representatives, Civil Society, Private Sector, Government agencies and other humanitarian organisations.
    • Establish and maintain good relationships with relevant counterparts/departments of the government, the locally‐represented multi/bi‐lateral donors, UN agencies, foundations, international and national NGOs and civil society organizations.
    • Support and work effectively in coalitions and networks in the respect of principles of equality, transparency, result oriented approach and complementarities.
    • Attend RRM Coordination meetings with other actors and ensure coordination of joint / one-agency assessments and responses.
    • Support field staff to develop contacts and coordinate closely with stakeholders including local authorities, security actors, community representatives and CBOs where relevant.
    • Represent AAH in external coordination mechanism in support of DCD NE as needed.


    • A Bachelor's Degree in International Development, Political or Social Science, Economics, Business Administration or related field (Masters Degree Preferred).
    • At least 6 years of work experience preferably in humanitarian or development work with at least 3 years of experience in Management.
    • Significant experience with INGOs, particularly in complex emergencies and high-security environments. Previous experience with AAH in emergency and post‐emergencies an asset.
    • Essential experience in RRM implementation/coordination in similar contexts.
    • Excellent management skills (HR, projects, stress management)
    • Advanced knowledge of donors’ guidelines and procedures (ECHO, UNICEF, DFID, OFDA, etc).
    • Ability to organize, train and motivate a multicultural team.
    • Proven ability to build external relationships with diplomacy, tact and professionalism in a complex and demanding environment.
    • Excellent negotiation skills.
    • Strong analytical capacity for program design and development.
    • Disciplined and able to work and arrive at decisions autonomously with minimal guidance.
    • Fluent in English (professional English needed).
    • Excellent drafting and written skills.

    go to method of application »

    FSL Cash Officer

    Location: Potiskum, Yobe State
    Starting Date: As Soon as Possible
    Direct Line Manager: Social Protection Sector Manager

    Objective 1

    • Provide support to the SP Sector Manager in the implementation of the CBT component of the program.

    Tasks and Responsibilities

    • Facilitate community mobilization, engagement and training during community led CBT activities in the LGA.
    • In collaboration with the community, leaders identify and select beneficiaries in line with the selection criteria and principles of ACF to ensure accountability, fairness, and transparency during the implementation of activities.
    • Ensure CBT interventions are implemented using the community structures (Ward development committees, if they already exist? If not, are we going to form one?) and promptly with the support from SP Manager.
    • Manage the beneficiary education on SP issues, CBT key process management including how to use smartcards, complaint management, and reporting, beneficiary rights in the target LGA.
    • Directly implement in the field the activities defined in the program in close collaboration with the Cash Assistants and Community stakeholders.
    • Implement a detailed work plan for the Cash team at the LGA level in line with the activity timeline.
    • Contribute to organizational and sector-wide learning through documentation of lessons learned, best practices, evaluations, etc. from the Social protection component of the program
    • Ensure all cases and complaints are closed within one week in the LGA.

    Objective 2:

    • Facilitate and support major M&E processes in the LGA including surveys, PDM, Price monitoring and field supervision visits of beneficiary households.

    Tasks and Responsibilities

    • Supervise and collect information to ensure that the surveillance of the FSL situation in the area of implementation of the program is achieving the expected result when required.
    • Supervise and collect the required information in the field to facilitate the capacity building and training program, with the support of the Cash Assistants.
    • Support the M&E team in the analysis of beneficiary data collection through the various tools that the department uses.
    • Coordinate closely with the SP Sector Manager to ensure that cross-LGA programs implemented in synergy.
    • Facilitate integration of all sectors and components of SUNNY in the project activities for improving approaches.
    • Participate in and inform longer-term discussions with the program team (FSL, WASH, and nutrition) regarding program implementation strategy.
    • Support M&E key processes in the LGA (beneficiary targeting, identification, registration, and training; market and livelihood assessments; baseline and end-line surveys, post distribution monitoring, price monitoring, field monitoring visits, focused group discussions (FGD), etc)
    • Contribute to the development of tools to monitor and improve the quality of CBT and FSL programming.
    • Support the preparation of documentation required for the implementation of field activities
    • Ensure harmonization of program operating plans and protocols across the program as well as the mission, with the help of technical support from SP Sector Manager and ensure that technical standards, guidelines, and methodologies communicated and understood.

    Objective 3:

    • Act as a link to the organization with beneficiaries, community leaders and LGA, clarifying information about the organization, program objectives, and activities at LGA level

    Tasks and Responsibilities

    • Facilitate community mobilization strategies for ACF on targeting and registration of beneficiaries for the Social Protection component of the project.
    • Facilitate beneficiary and community engagement on the CBT objectives, the use of cash transfer, gender and conflict issues in CBT for community awareness in the relevant LGA level.
    • Support in the verification of the beneficiaries to ensure the identification and selection of the most vulnerable population is verified based on a project proposal and the organization’s policies before CBT intervention is made.
    • Ensure CBT interventions are implemented in a transparent way that guarantees protection and gender sensitivity in the field and with the active participation of women, men and minority members of communities.
    • Facilitate a good working relationship between the state, LGA, community-level stakeholders and target beneficiaries.

    Objective 4:

    • Participate in regular internal and external coordination for the program at LGA and state levels when required.

    Tasks and Responsibilities
    This position is responsible to support SP Manager for budget planning, expenditure tracking related to FSL activities planned under the project. Some of the project management related work will be:

    • Support the SP manager in developing the Cash transfer timeline
    • Support SP manager in developing financial forecast in line with the FSL activity timelines and planning at a different level
    • Ensure close collaboration with HR and Finance during recruitment planning, screening, finalization and managing process for Cash Transfer related positions
    • Ensure close collaboration with logistics and finance during the planning of workshops, training and / or meeting that requires financial advances and / or logistical procurement, etc. and ensure timely delivery of project activities.
    • Ensure close collaboration with logistic during any assessment planning, data collection for arranging transportation and other logistical aspects
    • Plan, Review, update and manage budget including Cash transfer related follow up regular activities regularly and share with SP Sector manager.
    • Maintain close collaboration with the State Population Office on registration of children of cash beneficiaries.

    Objective 5:

    • Reporting

    Tasks and Responsibilities

    • Ensure that all training and meeting records are dully in place for all activities (attendance sheet, on-job coaching sessions, workshop/meeting reports)
    • Monthly reports submitted by 30th monthly in agreed standards
    • Ensure that health facility matrix, 5W are updated by the respective teams and submitted in time
    • Timely and quality submission of monthly Quantitative and qualitative FSL Reports
    • Submit issues log report to SP Sector Manager with updates on specific actions taken so far and the further actions required.
    • Share success stories on Cash Transfer interventions in the LGAs.
    • Submit weekly updates on beneficiaries with issues and actions taken and escalate issues that require management action within one week.
    • Submit situation reports on multi-sectoral issues affecting cash transfers

    Objective 6:

    • Performance Management

    Tasks and Responsibilities
    Communicate Action Against Hunger performance standards and expectations to team members which includes:

    • 10 minutes monthly conversation for Cash Assistant completed, discussed and submitted by 30th monthly.
    • 3 months/end of probation performance appraisal and annual/end of contract appraisal completed, discussed and submitted by the end of the month.
    • Staff development needs, capacity gaps highlighted in performance management document and key issues highlighted for Sector Manager attention

    Internal & External Relationship

    • SP Sector Manager: Line Manager
    • WASH, SP, Health and Nutrition  and HSS Sector Manager: Information Sharing
    • Cash Assistant: Direct Supervisee
    • M&E Officers / Manager; regular collaboration and coordination; exchange of information
    • Logistic / HR / Finance Managers: functional collaboration and exchange of information


    • National Bureau of Statistics: direct technical and facilitation support, Close collaboration, training and workshop facilitation support.


    • Degree in Business Administration or FSL related studies e.g. agro-economy, natural resource management, anthropology, disaster risk management, etc.
    • Minimum of two years’ work experience in humanitarian contexts, with at least 1 year in conflict/insecure contexts.

    Skills and Experience


    • Professional, motivated, open, creative, mature, responsible, flexible and, culturally sensitive
    • Excellent team, budget and project management, and representation competencies
    • Previous experience with CBT programming.
    • Two years of relevant work experience in CBT with a supervisory role
    • Microsoft Office Skills (Outlook, Excel, PowerPoint, Word)
    • Willing and able to be based and travel regularly within remote areas, where services are limited.
    • Fluency in English
    • Commitment to ACF mission, values, and policy


    • Previous experience managing CBT interventions (i.e. cash based transfer, IGA, agriculture / livelihoods)
    • Experience in Project Cycle Management
    • Previous experience with ACF
    • Experience implementing programming on behalf of the donor (i.e. USAID, ECHO, DFID, CIDA) funded activities
    • Fluency in Hausa and other local languages (Fulani and Kanuri).

    Method of Application

    Use the link(s) below to apply on company website.


    Note: Qualified women are strongly encouraged to apply

  • Send your application

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