Debt Collector at Alfred & Victoria Associates

Report to: Credit Controller

Role Objective

• As Debt collector, you are responsible for ensuring customer and Withholding Tax receivable balances are quickly and completely collected to avoid money loss and improve cash inflows.

Essential Duties

• Locate debtors.
• Maintain collection records
• Communicate with Debtors (phone, electronic and hard copy letters etc)
• Negotiate timely payment and settlements
• Maintain up to date customer contact information in the collections systems
• Support Credit Controller and Receivables Accountant as may be required
• Meet cash & debtor targets set by the Firm
• Provide accurate advice on billing queries
• Regularly making contact with customers to ensure all relevant debts are managed as Necessary.
• Assist with preparation of reconciliation/matching payments as may be required
• Respond promptly and completely to both client and internal enquiries
• Send out monthly client statements/letters as may be agreed from time to time
• Other duties as delegated from time to time by the Credit Controller.

Attitudes & Required Skills

• Negotiation and Persuasion skills
• Patience and diligence
• Problem-solving skills
• Customer service
• Team work
• Ability to prioritize multiple tasks
• Ability to use Technology.

Salary
Very attractive.